About us
Bharti
Airtel Limited is a leading global telecommunications company with
operations in 20 countries across Asia and Africa. Headquartered in New
Delhi, India, the company ranks amongst the top 3 mobile service
providers globally in terms of subscribers. In India, the company's
product offerings include 2G, 3G and 4G wireless services, mobile
commerce, fixed line services, high speed DSL broadband, IPTV, DTH,
enterprise services including national & international long distance
services to carriers. In the rest of the geographies, it offers 2G, 3G
and 4G wireless services and mobile commerce. Bharti Airtel had over 335
million customers across its operations at the end of August 2015. To
know more please visit, www.airtel.com
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Position: Airtel Money - Revenue Assurance Executive
Airtel Tanzania PLC is looking for a suitable Tanzanian candidate for the Airtel Money - Revenue Assurance Executive.The
incumbent will be responsible for Providing a comprehensive revenue
assurance for Airtel Money revenue streams in order to minimize leakages
and maximize revenue. Provide Coordination of the Revenue Assurance and
Billing Assurance function.
Key deliverables;
1. RA Compliance Universe adherence
- Maintain high levels of compliance above 95%
- Implement Revenue Assurance SOPs & RA Manuals to cover emerging risks and better management of existing risks
2 . Institutionalize Best Practices & Leverage Group Synergies
- implement Group wide initiatives
- Support Project management teams for major system launches to do comprehensive risk analysis and ensure First Time Right
- Build knowledge base and key learning’s, maintain standards UAT templates and already implemented processes for compliance
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3. Contribute to Cash Benefits for the business
- Detect and plug revenue leakages
- Identify missed revenue opportunities
- Continuous review of service paths and revenue paths and contribute to evolve RA control environment to cover emerging risks and minimise the existing leakages
4.Manage trackers and masters for all buckets
- Be the custodian of overall marketing projects database and track their every phase.
- Regular updating of voice, data, VAS and roaming masters for auditing purpose
- Align and liaise with RACE team on charging and product exceptions discovered as per the marketing masters.
- Liaise with CFT to understand the complete architecture, end to end service path and revenue path, and perform UAT cases
- Highlight to business the emerging risks
- Close loop with CFT for fast closure of issues
- Escalate appropriately when required through proper hierarchy
- Take ownership to get issues closed
7. Accurate Reporting
- Provide weekly/monthly reports in a timely manner as required by business and Group RAFM
- Report on all revenue loss incidents to management
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- Bachelor’s degree in Finance or any other related field
- Professional Qualification in System Auditing CISA, Accounting CPA/ACCA
- 2-3 years’ working experience in finance ,billing or Assurance
- Strong Analytical Skills
- Project management skills
- MS Excel proficiency
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Position: Voice Usage and Strategy Executive
Airtel Tanzania PLC is looking for a suitable Tanzanian candidate for the Voice Usage and Strategy Executive.The
incumbent will be responsible for managing the prepaid voice bucket,
developing and executing marketing strategy which addresses the business
objectives of the company and also responsible for business monitoring
and reporting to key stakeholders on business performance.
Key deliverables;
1. Achieve the desired revenue target
- To achieve agreed growth rates from existing prepaid customers.
- Cross selling and Upselling of products and services to existing customers.
- Project(s) post-launch evaluation and reporting in accordance with business targets/finance requirements.
- Product and Tariffs management in liaison with other bucket owners within the marketing department.
- Grow ARPU of existing base
- Project and process Management
- Preparation of reports
- Manage trackers and masters for all bucketts
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2 .Project and Process management
- User Access Testing (UAT) and launch co-ordination for voice services/products
- Co-ordination with Cross-functions on business requirements from marketing department.
- Prepare project documents, Business Case and Facilitate signoff from key stakeholders for execution.
- Conduct weekly product meetings and align with bucket owners on project requirements to the NET/IT, Revenue Assurance and Customer service
4.Manage trackers and masters for all buckets
- Be the custodian of overall marketing projects database and track their every phase.
- Regular updating of voice, data, VAS and roaming masters for auditing purpose
- Align and liaise with RACE team on charging and product exceptions discovered as per the marketing masters
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Qualifications and Experience;
- Bachelor’s degree in Marketing ,Business Administration or any other related field
- 2-4 years’ working experience in marketing from Telecommunications industry
- Strong Analytical Skills
- Project management skills
- MS Excel proficiency
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Position: Key Account Manager
Location: Dar es salaam
Airtel Tanzania PLC is looking for a suitable Tanzanian candidate for the Key Accoynt Manager Position .The
incumbent will be responsible for acquiring quality business customers
to contribute towards the organisation’s acquisition targets for Gross
Adds – Voice (postpaid/Manual top)/ Data – Fixed and mobile and also
acquisitions from competition and new entrants in the market.
Key deliverables;
1. Capture businesses from competition /new entrants in the market
2 . Increase share of wallet
- Maximising the number of products and services sold to the existing by introducing solutions
- Alerts client to new or improved product/services
- Contacts and visits existing customers to determine needs
3. Contribute to Cash Benefits for the business
- Detect and plug revenue leakages
- Identify missed revenue opportunities
- Continuous review of service paths and revenue paths and contribute to evolve RA control environment to cover emerging risks and minimise the existing leakages
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4.Minimize debts
- Work with contact person and proactively keep the account debts to a minimum.
- Be innovative
5. Minimize Churn at Account level
- Suggest products and or services to be developed with marketing department.
- Determine ways to differentiate from competitors
- Work with management to identify up sell opportunities
- Maintain a regular schedule of contact
- Cement relationship with clients
- Assist marketing with design and promotional strategies
- Develop, implement and control account development plans to maximize new and repeat sales from the accounts
- Develop sound business relationships with Corporate client organizations, representing the company as a professional, quality organization, in order to maximize awareness and use of our service
- Ensure that all customer information is entered accurately and in a timely fashion on to the selected Airtel customer database
7. Customer Retention
Qualifications and Experience;
- To achieve agreed retention targets within an existing account portfolio.
- To work very closely with internal teams offering guidance and insight to establish the best solution for the customer which is in line with Airtel capabilities
- To be the central point of contact for all Account sales related issue within the customer portfolio and the conduit for customer communication for all other service related situations.
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- Bachelor’s degree in Business Administration,Marketing or any other related field
- 3-5 years’ working experience in business development account management or sales ,preferably from Telecommunications or banking industry
- Good organizational Skills
- Good negotiation skills
- Excellent communication skills
- MS office proficiency
- Confident
- Assertive
- Results oriented
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Location: Dar es salaam
Position: Airtel Money – Business Planning & Analysis Executive
Airtel Tanzania PLC is looking for a suitable Tanzanian candidate for
the Airtel Money – Business Planning and Analysis Executive Position.The
purpose of this position is to prepare relevant reports and plans in
line with management guidelines aimed at providing direction to
achieving overall business goals and performance measurement.
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Key deliverables
• Planning and Forecasting
• Prepare & Update Long term Business Projections
• External Benchmarking
• Monthly & Quartely reporting
Qualifications and Experience
• Bachelor’s degree in Accounting, Finance or any other related field
• ACCA/CPA certified
• A minimum of 3 years’ hands-on experience in Accounting &finance preferably from Telecom or FMCG marketing enviroment
• Strong Analytical Skills
• MS Excel proficiency
Deadline for receiving applications is 20th January 2020.
• Bachelor’s degree in Accounting, Finance or any other related field
• ACCA/CPA certified
• A minimum of 3 years’ hands-on experience in Accounting &finance preferably from Telecom or FMCG marketing enviroment
• Strong Analytical Skills
• MS Excel proficiency
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