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Manager, Treasury Risk Management at NBC
NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
Job Summary
Ensure that all activities and duties are carried out in full compliance with regulatory requirements (home and host), Enterprise Wide Risk Management Framework and internal Policies and Standards. Understand and manage risks and risk events (incidents) relevant to the role. This role is to lead the oversight of Market Risk and Treasury Risk on behalf of the KRO and CRO.
Recommended:
Job Description
Risk Management 65%
- Where required, lead on development and maintenance of country specific Liquidity Risk, Capital risk, Market Risk Frameworks and Policy. Assist on Liquidity Standards development by Treasury.
- Lead and co-ordinate the drafting of country specific Capital Risk, Liquidity Risk and Market Framework and Policy Addendums with KROs. Assist on Capital Risk, Liquidity Risk and Market Risk Standards Addendum development by in-country Treasury
- Review and recommend (if appropriate) improvements Liquidity, Capital and Market Standards and other documents to Funding Risk KRO, in-country CRO and Treasury management. Aim is to provide innovative solutions, for example suggesting improvements in the way resources are allocated.
- Provide updates to regulators and respond to inquiries into company’s capital risk, liquidity risk and market risk functions following appropriate governance.
- Continuously update detailed awareness of Treasury related issues and changes across relevant business areas;
- Provide assurance on compliance with the Capital Risk, Liquidity Risk and Market Risk Frameworks and policies to the in-country CRO, BAGL Funding Risk KRO and provide value adding recommendations to the Treasury senior management team to ensure that activities are controlled but also that processes are efficient.
- Provide direction and knowledge leadership to Treasury and others;
- Provide technical recommendations and advice on risk issues to senior management in Risk and Treasury;
- Contribute to the strategy recommendations for Liquidity Risk, Capital Risk and Market Risk management;
- Review and recommend/approve (or decline) Treasury proposals for limit changes/new metrics to CRO and Group KROs;
- Provide advice to the in-country Treasury team regarding local issues from the review such as local regulatory requirements (typically at VP/Director level).
- Report on and monitor market risk exposures against predefined limits on a daily and timely basis
- Investigate Market Risk PV and completeness of reconciliations and resolve exceptions on a daily basis.
- Investigate and resolve back-testing market risk exceptions daily.
- Review and sign off, where required, on risk metrics daily.
- Report on and monitor exposures against predefined limits on a daily basis. Build an understanding of capital requirements and the drivers thereof to provide business with insight to make trading / hedging decisions.
- Participate in new product / business developments, significant change processes and complex trade reviews by performing risk assessment
- Review and challenge semi-annual Treasury attestations
- Support and provide guidance to Treasury team in the implementation of frameworks and policies
Project support 25%
- Represent the Risk team, for example our approach to managing Funding risk– from time to time, this includes calls or meetings with regulators (home and host) or internal/external auditors.
- Both on regulatory and general projects, the candidate are expected to provide a Risk view of how the strategy of Capital Risk, Liquidity Risk and Market Risks should develop. The candidate is expected to engage with the Programmes at a senior level and to make recommendations to the Group Key Risk Officer, in-country CRO and to the in-country Head of Treasury.
- Provide support on other technical activities of the treasury team as required
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Relationship Management 10%
- Provide expertise on Capital and Liquidity risk and input to key Group initiatives
- Liaise with Internal Audit on relevant audits
- Liaise with key stakeholders including AGL Treasurers (AVP/VP/D level) and other functions
- Develop a wide network of contacts across Risk and the business to identify and work towards common goals.
- Know our clients/customers and understand how the conformance team’s work benefits them
- Proactively take on additional tasks as requested by the Director/Managing Director.
- Make sure our colleagues in the business are equipped to be able to protect our reputation at all times.
- Understand and adhere to the appropriate Policies and Standards applicable to the role.
- Understand and manage risks and risk events (incidents) in the role thereby contributing to the adherence to the Risk and Control Framework. Complete all mandatory training as required
Education and Experience Required
- Minimum Bachelor’s degree in Statistics, Mathematics, Risk Management, Econometrics, Economics or Accounting with at least 2 years of Risk and or Treasury related experience
- Excellent understanding of Liquidity Risk, Capital Risk and Market Risk. A broad knowledge gained in the Treasury, Risk or Audit team of a bank
- Practical risk management experience in Treasury is preferred
- Very good understanding of bank products and their inherent risks for clients and the Bank
- Good understanding of current and future regulatory environment and ability to translate that into requirements for risk frameworks and individual businesses.
Qualifications
Bachelor`s Degrees and Advanced Diplomas – Business, Commerce and Management Studies, Digital familiarity (Meets some of the requirements and would need further development), Experience in a similar environment, Leading people – Team level (Meets some of the requirements and would need further development), Openness to change (Meets some of the requirements and would need further development), Process optimisation (Meets some of the requirements and would need further development), Reasoning (Meets all of the requirements), Risk Management (Meets some of the requirements and would need further development)
Supervisor Corporate Services at NBC
NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.Responsible
for Corporate customers at branches by providing professional and first
class services to our customers, ensure all corporate customers needs
are attended efficiently with the utmost vigor. These includes account
opening, customers payments requests, complaints/Queries handling and
enquiries.
A member of a Corporate Relationship Support Team emergent and
sustaining affiliation with a portfolio of Corporate Banking customers.
Administrative and operations support: Provide administrative and
operations support and advice against standard operating procedures | Ad
Hoc duties: Provide support to customers and team as required to ensure
team performance on an ongoing basis | Compliance and Risk Management:
Fulfil all activities in adherence to relevant control and compliance
requirements, and quality standards | Administration: Effectively fulfil
all required administrative duties, including tracking and reporting
Job Description
Specific Responsibilities -Sales and Services to Corporate clients.
Outputs to deliver this accountability:
- Ensure punctuality & availability of staff to clients at all times
- Ensure you manage the payment process end to end- both local transfers request and international from customers at the branch, verify the signatures of the signatories on the flex cube system, check if the balance is enough to cover the transfer payment before forwarding to operation for further processing.
- Ensure all payments received from clients are processed within SLA and escalation is done timely in case there is any challenge.
- Ensure you obtained proper approval for any exceptional request received from client
- Lead your team to ensure customer Complaints and queries are properly capturing into salesforce system and resolution is obtained within TAT.
- Identify cross-selling opportunities and pass leads to Relationship Managers
- Ensure customers are advised on fees payable
- Manage team and ensure they provide support on client’s KYC remediation and activation of dormant accounts.
- Ensure all staff scrutinize and apply warning circulars, stop payments and other instructions
- Manage and authorize timely payment instructions received from clients
- Manage Documentary Collection and Letters of Credit end to end process
- Ensure you promptly share with client any credit advice received from international payment department.
- Ensure all trade finance product applications and instructions, are verified, validity and proper approval of the transactions is done before forwarding the application to respective department
- Ensure cheque book order request received from mandated person before forwarding the request to operations for processing.
- Ensure all documents related to account opening and maintenance received from clients are submitted to relationship team timely.
- Co-ordinate set up, amendment and cancellation of regular payment instructions when receiving instructions from the customer, ensure the cancellation of payment is communicated with responsible parties and any amendment request from customers on the system is approved as per procedures.
- Co-ordinate special rates for customers with Treasurers when a customer requested to place funds in fixed deposit, call accounts and special rates when customer requested for foreign exchange
- Ensure all manual fees are collected as per tariff immediately after service
- Receive and process inter account transfers requests from our customers by posting the right amount and input the right posting narrations as per the customers instructions.
- Deal and resolve all customer queries, take details of complaints from customers to investigate and work with responsible parties and co-ordinate action to rectify the problem, pro-actively update customer or progress and identify ways of ensuring events leading to complaint are not reoccurring.
- Identify ways in which service can be improved and refer suggestions to Relationship Managers or Manager Corporate Services and monitor level of customer service and satisfaction by asking for feedback from customers on services rendered.
- Actively support the corporate team on the sales strategy for all the corporate products, by identifying possible business opportunities to increase revenue.
- Ensure management of the cost centre, efficiency management and budgeted requirement for your team, including travels claims, leave planning, ad hoc expenditure et cetera.
- Interview and recruit new members of the Corporate Services Team, including determining appropriate compensation levels with input from people function.
- Approve leave requests for team members and create leave plans to ensure adequate coverage for key functions during the year.
- Ensure your have your successor who will work on your absence
Risk Management
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Outputs to deliver this accountability:
- Report all risk events to corporate governance team and line manager once appearing or identified, the maximum report time of any event is within 24 hours or as per policy.
- Understand all policies related to work, e.g. Anti Money Laundering Policy, Sanctions policies and use them during work activities
- Maintain duty of secrecy of information at all the time during employment or after employment with NBC as per laid down procedures and policies
- Adhere to control measures to prevent theft, fraud and losses
- Ensure screening of customers when opening an account and when submit instruments for payment is done properly and ensure all proper procedures are followed.
- File all relevant documentation in client’s file when receiving any document/information from the customer and any other customer document and information from other departments
- Follow confidentiality policy and clean desk policy as per NBC Policy.
- Ensure you discuss performance development with your team and review is done as per policy
- Ensure disciplinary action is taken against staff who fail to adhere to the bank procedures.
Experience Required
Excellent knowledge and experience in Corporate Banking
Understand the operation of NBC systems
Good in resolving client’s complaints/queries.
At least 3 years in corporate payment processing
Proactive to understand team and clients needs
Preferred Experience
5 years banking experience with at least knowledge in Corporate Banking
Qualifications
Bachelor`s Degrees and Advanced Diplomas – Business, Commerce and Management Studies, Business Improvement Orientation (Meets some of the requirements and would need further development), Digital familiarity (Meets all of the requirements), Enabling team success (Meets some of the requirements and would need further development), Experience in a similar environment, Openness to change (Meets some of the requirements and would need further development), Operational administration (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets some of the requirements and would need further development), Quality orientation (Meets some of the requirements and would need further development)
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