Manager Mortgage Finance at Tanzania Commercial Bank
About Us
Tanzania Commercial Bank is a Bank that provides competitive financial services to our customers and creates value for our stakeholders through innovative products with a vision “to be the leading bank in Tanzania in the provision of affordable, accessible and convenient financial services”. As part of organizational development and management of its human capital in an effective way, Tanzania Commercial Bank commits itself towards attaining, retaining and developing the highly capable and qualified workforce for Tanzania Commercial Bank betterment and the Nation at large.
Recommended:
Position Details
Position: Manager Mortgage Finance-I Rank: Senior Relationship Officer I Department: Retail & SME Banking Salary Scale: COBSS 7 (at Senior Officer level I) Reports to: Senior Manager Mortgage Finance I Location: Dar es Salaam
Position Objective
The Manager – Mortgage Finance is responsible for growing the Mortgage Finance portfolio, ensuring competitive market positioning, and delivering tailor-made mortgage solutions to meet customer needs. The role involves managing key stakeholder relationships, developing and executing sales strategies, and driving portfolio growth and profitability across the branch network.
Key Responsibilities
- Expand the mortgage portfolio through proactive customer engagement and visits.
- Identify segment needs and design tailored mortgage solutions.
- Support in forecasting market trends and translating them into actionable strategies.
- Design and implement sales strategies, embedding a strong sales culture across the network.
- Generate leads directly and through branches, with focus on mortgage finance.
- Conduct business negotiations, prepare proposals, and present to decision-making committees.
- Ensure seamless processes for mortgage lending solutions.
- Build and leverage strong internal and external stakeholder networks including regulators, real estate developers, government entities, and private organizations.
- Drive growth in all mortgage options (purchase, construction, refinancing, semi-finished housing, etc.).
- Develop and execute annual action plans for mortgage portfolios across branches.
- Monitor branch performance, ensuring profitability and portfolio quality.
- Recruit and maintain strategic partnerships with real estate developers and other stakeholders.
- Oversee product improvement initiatives and digitization of mortgage processes.
- Capture and communicate customer feedback to improve mortgage offerings.
- Ensure high service standards across branches to exceed customer expectations.
- Act as the escalation point for key customer complaints, ensuring timely resolution.
- Support relationship officers in managing high-value clients, including high-net-worth individuals.
- Ensure compliance with company policies, regulatory guidelines, and audit standards.
- Monitor and control mortgage portfolio performance in line with risk appetite.
- Oversee dormant account management and recommend reactivation/closure where necessary.
- Manage credit and operational risks associated with lending processes.
- Control non-performing assets within regulatory standards.
- Provide credit training and skills transfer to staff where applicable.
- Manage and develop staff through coaching, performance management, and training.
- Foster strong working relationships with branches, business segments, and enabling functions.
- Prepare and submit weekly and monthly business performance reports.
- Present performance updates in management, departmental, and credit meetings.
- Provide ad-hoc reports as requested by management or committees.
Qualifications, Skills & Experience
- Holder of Bachelor Degree in one of the following fields; Banking, Economics, Commerce or Business Administration, Accountancy or Finance, Entrepreneurship or Equivalent qualifications from recognized institutions with working experience of at least ten (10)year’s working experience in mortgage finance or retail lending.
- Proven record of accomplishment in sales strategy, portfolio management, and stakeholder engagement.
- Strong knowledge of credit processes, risk management, and regulatory frameworks in mortgage financing.
- Strong business development and negotiation skills.
- Excellent stakeholder and relationship management skills.
- In-depth understanding of mortgage products and market dynamics.
- Strong analytical, financial, and reporting skills.
- Leadership and people management abilities.
- High customer service orientation.
- Strong communication, presentation, and influencing skills.
- Ability to work under pressure and deliver results within set timelines.
Read Also:
Personal Attributes and Behavioural Competencies
- Ability to demonstrate Tanzania Commercial Bank core values: – Customer Focus, trustworthy, Creativity, Teamwork and Excellence
- Ability to priorities work and to meet deadlines.
- Ability to work quickly, accurately and consistently when under pressure.
- A methodical and well-organized approach to work.
- Mature and able to work in a confidential environment.
- Has sound judgment, common sense and good humor
The position will attract competitive salary packages and benefits. Applicants are invited to submit their resume via the following link:- https://www.tcbbank.co.tz/careers applications via other methods will not be considered. Applicants need to fill their personal information, academic certificates, work experiences, and application letter. Other credentials will be submitted during the interview for authentic check and administrative measures.
Tanzania Commercial Bank has a strong commitment to environmental, health and safety management. Late applications will not be considered. Short listed candidates may be subjected to any of the following: a security clearance; a competency assessment and physical capability assessment.
DEADLINE OF THE APPLICATION IS 29TH DECEMBER, 2025.
CLICK HERE TO APPLYSenior Manager Corporate Banking (PRO I) at Tanzania Commercial Bank
About Us
Tanzania Commercial Bank is a Bank that provides competitive financial services to our customers and creates value for our stakeholders through innovative products with a vision “to be the leading bank in Tanzania in the provision of affordable, accessible and convenient financial services”. As part of organizational development and management of its human capital in an effective way, Tanzania Commercial Bank commits itself towards attaining, retaining and developing the highly capable and qualified workforce for Tanzania Commercial Bank betterment and the Nation at large.
Position Details
Position: Senior Manager Corporate Banking Rank: Principal Relationship Officer I Department: Corporate Banking Section: Private Corporate Salary Scale: COBSS 9 (at Principal level I) Reports to: Chief Manager Corporate Banking Location: Dar es Salaam
Position Objective
Responsible for business growth for the bank and acquiring new profitable clients and selling corporate Banking Products while promoting sales of other Tanzania Commercial Bank products and services.
Key Responsibilities
- To develop, grow and manage the corporate banking customer base by recruiting new customers, and ensure optimal sells to the existing customers to ensure bank’s maximum profitability.
- Manage existing customer’s relationships through regular contacts and visits by ensuring customers banking needs are addressed effectively in a timely manner.
- Enhance customer’s loyalty by way of cross selling and utilization of more than two TCB Bank products so to ensure retention of clients.
- Proactively manage client portfolio in compliance with regulatory environment, keeping up with bank’s guidelines, policies and procedures to mitigate financial loss and fraud within the bank.
- Identify and acquire new customers through marketing of a full range of bank’s products and services.
- Recommend negotiated price of products and services for the portfolio.
- Seek ‘cross-selling’ opportunities for other products and services through proactive and aggressive business development and marketing.
- Work in close partnership with the entire Corporate Team, Treasury Team, Branch Managers and Operations team to ensure that the service needs for new and existing customers are appropriately addressed in accordance with the bank’s strategy.
- Develop and lead the execution of Trade and Transaction Banking sales as part of the overall Corporate Banking Department strategy
- Direct ongoing product development and management strategy through developing product strategy, implementing products successfully and developing product end-state proposition.
- Procure/recruit, nurture and sustain new Trade and Transaction Banking relationships that have a potential to grow and provide superior returns.
- Control and manage the risk of the Trade and Transaction Banking portfolio to ensure maintenance of a high quality credit and services profile through adherence to risk management policies and procedures.
- Supervise Corporate loans/assets officer if any to deliver the agreed targets
Qualifications, Skills & Experience
Holder of Master’s Degree in one of the following fields; Business Administration, Finance, Accountancy, Banking, Economics Entrepreneurship or equivalent qualifications from a recognized institution with at least sixteen (16) years working experience in Banking Industry or Financial Institution.
Personal Attributes and Behavioural Competencies
- Ability to demonstrate Tanzania Commercial Bank core values: – Customer Focus, trustworthy, Creativity, Teamwork and Excellence
- Ability to priorities work and to meet deadlines.
- Ability to work quickly, accurately and consistently when under pressure.
- A methodical and well-organized approach to work.
- Mature and able to work in a confidential environment.
- Has sound judgment, common sense and good humor
Application Information
The position will attract competitive salary packages and benefits. Applicants are invited to submit their resume via the following link:- https://www.tcbbank.co.tz/careers applications via other methods will not be considered. Applicants need to fill their personal information, academic certificates, work experiences, and application letter. Other credentials will be submitted during the interview for authentic check and administrative measures.
Tanzania Commercial Bank has a strong commitment to environmental, health and safety management. Late applications will not be considered. Short listed candidates may be subjected to any of the following: a security clearance; a competency assessment and physical capability assessment.
Deadline
DEADLINE OF THE APPLICATION IS 29TH DECEMBER, 2025
CLICK HERE TO APPLYBanking Operations Officer II - 2 Positions at Tanzania Commercial Bank
Banking Operations Officer II – 2 Positions
About Us
Tanzania Commercial Bank is a Bank that provides competitive financial services to our customers and creates value for our stakeholders through innovative products with a vision “to be the leading bank in Tanzania in the provision of affordable, accessible and convenient financial services”. As part of organizational development and management of its human capital in an effective way, Tanzania Commercial Bank commits itself towards attaining, retaining and developing the highly capable and qualified workforce for Tanzania Commercial Bank betterment and the Nation at large.
Position Details
Position: Banking Operations Officer II Department: Retail & SME Banking Section: Branch Network Salary Scale: COBSS 4 (at officer level II) Reports to: Branch Manager Location: Upcountry
Position Objective
Serve Customers effectively, Maintain Competitive turnaround time and process transactions accurately. His/her efficiency and courtesy often reflects the Bank’s standard of service. He/she has to ensure that both front and back office operations are performed fast, accurately and friendly.
Key Responsibilities
- Guide prospective customers who come over the counter for inquiries.
- Coordinate all counter activities while ensuring that quality service is provided to customers.
- Receive Cash and Cheque deposits
- Posting Transactions
- Verify teller proof of cash and teller proof of cheques against actual documents by ticking and signing the printouts.
- Scrutinize internal vouchers to ensure that they are properly drawn and authorized in line with the approval limits.
- Handle Foreign Exchange Transactions
- Cross sell Banks Products to Customers
- Correspond with Cards custodians on issues relating to ATM cards, check reports in order to solve customer complaints.
- Comply with the Policies and standards, Local laws and Regulations, Controls and Procedures of the Bank.
- Report Suspicious Transactions
- Ensure you comply with Money Laundering Prevention as per Bank Policy, Know your Customer(KYC)/Customer Due Diligence (CDD)
- Computing and charging commissions, interest and all other manual bank charges on customers.
- Fill delivery notes/registers for items moved from one office to another by post of dispatch.
- Balancing teller’s cash at the closure of business daily.
- Check and sign back-office entries raised by the respective clerks/tellers (call-over).
- Prepare Bank reconciliation statement timely and accurately.
- Reconcile and clear all suspended transactions
- Filing/bundling records for safekeeping in the record rooms.
Qualifications, Skills & Experience
Holder of Bachelor Degree in Banking, Economics Business Administration, Marketing, commerce, Finance, Accountancy & Entrepreneurship or equivalent qualifications from recognized institutions with working experience of at least one (1) year in banking industry.
- Counterparties dynamics and related laws in Tanzania.
- Excellent knowledge of banking operations and financial markets in Tanzania.
- Sound knowledge of market and general business environments in the banking value chains.
- Self-motivated, innovative with ability to initiate and lead change.
- Good customer relationship and sound understanding of other bank’s loan products, policies and procedures for cross-selling purposes.
- Excellent communication skills, numerical, analytical, report writing and presentation skills.
- Conversant with standard computer applications (MS Excel, Word, Power Point and Access).
Read Also:
Personal Attributes and Behavioural Competencies
- Ability to demonstrate Tanzania Commercial Bank core values: – Customer Focus, trustworthy, Creativity, Teamwork and Excellence
- Ability to priorities work and to meet deadlines.
- Ability to work quickly, accurately and consistently when under pressure.
- A methodical and well-organized approach to work.
- Mature and able to work in a confidential environment.
- Has sound judgment, common sense and good humor
Application Details
The position will attract competitive salary packages and benefits. Applicants are invited to submit their resume via the following link:- https://www.tcbbank.co.tz/careers applications via other methods will not be considered. Applicants need to fill their personal information, academic certificates, work experiences, and application letter. Other credentials will be submitted during the interview for authentic check and administrative measures.
Tanzania Commercial Bank has a strong commitment to environmental, health and safety management. Late applications will not be considered. Short listed candidates may be subjected to any of the following: a security clearance; a competency assessment and physical capability assessment.
Deadline
DEADLINE OF THE APPLICATION IS 29TH DECEMBER, 2025.
#Mission100by100
CLICK HERE TO APPLYSenior Manager Product at Tanzania Commercial Bank
Senior Manager Product – 1 Position
About Us
Tanzania Commercial Bank is a Bank that provides competitive financial services to our customers and creates value for our stakeholders through innovative products with a vision “to be the leading bank in Tanzania in the provision of affordable, accessible and convenient financial services”. As part of organizational development and management of its human capital in an effective way, Tanzania Commercial Bank commits itself towards attaining, retaining and developing the highly capable and qualified workforce for Tanzania Commercial Bank betterment and the Nation at large.
Position: Senior Manager Product (PRO I) Rank: Principal Relationship Officer I Department: Retail & SME Banking Salary Scale: COBSS 9 (at Principal level I) Reports to: Director Of Retail and SME Banking Location: Dar es Salaam
Position Objective
• The position holder will be responsible for designing and driving implementation of well-structured bundles of products and services tailored to different customer segments (Customer Value Proposition) to drive the bank’s revenue and healthy balance sheet growth.
• Test a product life cycle, of both assets and liability products from inception and development through pricing, launch, and post-implementation review while optimizing existing experiences to drive KPIs and employ a user-centered methodology to bring excellent product experiences to market.
• Responsible for defining the product roadmap, gathering user feedback, prioritizing features, and working with cross-functional teams to deliver value.
Key Responsibilities
- Monitor and track performance of existing products and services to ensure value is continuously generated as expected.
- Identify opportunities and execute automation and digitization initiatives on Retail Products, Processes and Services to optimize overall Retail Business by increasing revenues, lowering costs and improving efficiency.
- Prepare Weekly and Monthly MIS reports for business teams, monthly management meeting and board.
- Define compelling value propositions within the Retail Banking space by understanding the target customer’s needs, pains and desired gains.
- Define the product and solution roadmap in collaboration with the relevant stakeholders.
- Execute the product development lifecycle for digital finance products and services aimed at achieving the retail digital business strategy and feature roadmap.
- Lead the development of monetization initiatives for digital solutions working with cross-functional teams to achieve increase in digital product uptake, channel usage, and drive growth to meet utilization targets and ROE.
- Track product performance, advantage on data and customer insights to identify product growth opportunities.
- Participate in project meetings, validating prototypes with partners, vendors, testing development, coordinating relevant cross-functional approvals and overseeing pilots and launch.
- Achieve targeted customer experience Product metrics for both internal and external customers.
- Review and use voluminous customer data to identify customer behaviors and patterns that would inform new product features and user experience enhancements.
- Work closely with internal teams and contracted external partners to drive client centric, digital focused initiatives to increase adoption of retail digital finance products, client engagement, and NPS and retention rate within the target customer segments.
- Develop, continuously improve and implement product processes and standards that ensure a consistent superior product proposition to customers.
- To develop business initiatives and campaigns to promote product performance.
Qualifications, Skills & Experience
Holder of Bachelor Degree in one of the following fields; Banking, Economics, Commerce or Business Administration, Accountancy or Finance, Entrepreneurship or Equivalent qualifications from recognized institutions with working experience of at least sixteen (16)year’s working experience in mortgage finance or retail lending.
Experience working with technology driven financial products and solutions.
Experience working in cross-functionally project teams.
Ability to communicate effectively with both technology and business teams.
Knowledge of product management methods and processes and a good understanding of emerging technology and big data platforms.
Self-motivated enterprising person who continually works at improving own performance, skills, and competencies.
Personal Attributes and Behavioural Competencies
Ability to demonstrate Tanzania Commercial Bank core values: – Customer Focus, trustworthy, Creativity, Teamwork and Excellence
Ability to priorities work and to meet deadlines.
Ability to work quickly, accurately and consistently when under pressure.
A methodical and well-organized approach to work.
Mature and able to work in a confidential environment.
Has sound judgment, common sense and good humor
The position will attract competitive salary packages and benefits. Applicants are invited to submit their resume via the following link:- https://www.tcbbank.co.tz/careers applications via other methods will not be considered. Applicants need to fill their personal information, academic certificates, work experiences, and application letter. Other credentials will be submitted during the interview for authentic check and administrative measures.
Tanzania Commercial Bank has a strong commitment to environmental, health and safety management. Late applications will not be considered. Short listed candidates may be subjected to any of the following: a security clearance; a competency assessment and physical capability assessment.
DEADLINE OF THE APPLICATION IS 29TH DECEMBER, 2025.
CLICK HERE TO APPLYChief Manager Sales and Trading at Tanzania Commercial Bank
Chief Manager Sales and Trading – 1 Position
About Us
Tanzania Commercial Bank is a Bank that provides competitive financial services to our customers and creates value for our stakeholders through innovative products with a vision “to be the leading bank in Tanzania in the provision of affordable, accessible and convenient financial services”. As part of organizational development and management of its human capital in an effective way, Tanzania Commercial Bank commits itself towards attaining, retaining and developing the highly capable and qualified workforce for Tanzania Commercial Bank betterment and the Nation at large.
Position Details
Position: Chief Manager Sales and Trading Department: Directorate of Treasury Section: Sales and Trading Salary Scale: COBSS 11 Reports to: Director of Treasury Location: Dar es Salaam
Position Objective
The Chief Manager Sales and Trading plays strategic role in driving sustainable revenue growth and market share expansion through sales of foreign exchange (FX), money market, liquidity management, and derivative products. He/she will spearhead client acquisition and retention efforts targeting corporate, SME, retail clients, and strengthen the bank’s market position while ensuring full compliance with treasury policies, market conduct requirements and Bank of Tanzania Regulations.
Key Responsibilities
- Develop and execute comprehensive treasury sales and trading strategies to achieve revenue targets, portfolio growth, and FX market positioning, including prospecting new clients and cross-selling opportunities with Relationship Managers;
- Lead, coach, and mentor a high-performing sales and trading team, conducting performance reviews, training sessions on product updates, and fostering a culture of compliance and innovation;
- Build and nurture strategic relationships with key clients, regulators, counterparties, and internal stakeholders (e.g., Credit, Risk, and Product teams) to facilitate seamless deal execution, onboarding, and service delivery;
- Analyze local and global market trends, economic data, and competitive landscapes to provide actionable insights, market commentary, and customized advisory services to clients and internal partners;
- Oversee the end-to-end sales and trading process, including proposal development, pricing accuracy, deal capture, and implementation, while ensuring all transactions adhere to Bank of Tanzania regulations, internal policies, and risk limits;
- Monitor portfolio performance through regular reviews, identify opportunities for product enhancement based on client feedback, and collaborate with product teams to innovate treasury solutions;
- Ensure robust risk mitigation in sales and trading activities, including liquidity, market access, and interest rate mismatch management, while promoting ethical conduct and governance standards;
- Carry out any other related duties as assigned by the Supervisor.
Qualifications, Skills & Experience
- Holders of Master’s Degree in Finance, Economics, Commerce, Accounting, or a related field from a recognized university.
- Professional certifications such as ACI Dealing Certificate, Chartered Financial Analyst (CFA),
- Minimum of 8 years of progressive experience in treasury sales and trading within a commercial banking environment at senior leadership role.
- In-depth expertise in treasury products, including FX forwards/swaps, money market instruments and fixed income with proficiency in using Treasury management systems and Trading platforms such as Refinitiv/Bloomberg
- Strong understanding of Tanzania’s Financial Markets, including foreign exchange dynamics, yield curves, economic forecasting, and balance sheet management principles.
- Proven experience in consultative selling, client needs assessment, and portfolio optimization, with a history of achieving or exceeding sales targets in competitive banking environments.
- Advanced risk management skills, encompassing market, liquidity, credit, and interest rate risks, including familiarity with hedging strategies and regulatory reporting.
- Leadership experience in team development, including talent acquisition, succession planning, and performance management in a fast-paced treasury setting.
- Proficiency in data analysis, market trend interpretation, and preparation of Strategic Reports for Senior Executives and Board.
Personal Attributes and Behavioural Competencies
- Integrity and Ethical Conduct: Unwavering commitment to transparency, regulatory compliance, and the Bank’s values, with a proactive approach to risk identification and mitigation.
- Strategic Thinking and Innovation: Ability to anticipate market shifts, devise long-term sales strategies, and champion product innovations that align with client needs and Bank objectives.
- Leadership and People Management: Inspirational leader who motivates teams, fosters collaboration, and builds high-trust environments, with strong skills in mentoring and conflict resolution.
- Communication and Relationship Building: Exceptional interpersonal and presentation skills, adept at influencing stakeholders, negotiating deals, and delivering clear market insights to diverse audiences.
- Analytical and Decision-Making Acumen: Sharp problem-solving abilities under pressure, with a data-driven mindset for quick, accurate assessments of opportunities and risks.
- Adaptability and Resilience: Thrives in volatile market conditions, demonstrating flexibility, self-motivation, and a results-oriented approach to overcome challenges and drive continuous improvement.
Read Also:
The position will attract competitive salary packages and benefits. Applicants are invited to submit their resume via the following link:- https://www.tcbbank.co.tz/careers applications via other methods will not be considered. Applicants need to fill their personal information, academic certificates, work experiences, and application letter. Other credentials will be submitted during the interview for authentic check and administrative measures.
Tanzania Commercial Bank has a strong commitment to environmental, health and safety management. Late applications will not be considered. Short listed candidates may be subjected to any of the following: a security clearance; a competency assessment and physical capability assessment.
Deadline of the Application
DEADLINE OF THE APPLICATION IS 31st DECEMBER, 2025
CLICK HERE TO APPLY