ads1
Product Lead - IMT Banks at Airtel
Why Airtel Africa?
At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
Recommended:
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.
Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.
Business Development
- Define and execute the product roadmap for international and domestic transfers through wallets and banks
- Identify market opportunities, customer pain points, and emerging trends in global remittances and payments.
- Champion user-centric design and frictionless payment flows.
- Collaborate with UX/UI teams to optimize onboarding, transaction tracking, and customer support touchpoints.
- Work closely with engineering, compliance, operations, and marketing teams to deliver high-impact features.
GTM & CVM (engagement & Retention)
- Ensure growth of product adoption by driving usage, growth of unique users, value transacted and revenue in the assigned portfolios.
- Identify cross selling opportunities to maximize revenue.
- Have a comprehensive understanding of product processes.
- Manage all communications, customer engagements and meetings with partners.
- Coordinate with external partners including banks, payment processors, and FX providers.
- Coordinate with Marketing, CX and Usage & Retention team to develop initiatives to increase usage of products and services. (Campaigns)
Compliance
- Ensure proper onboarding of partners including up to date contracts and due diligence.
- Ensure products meet regulatory requirements across jurisdictions (AML, KYC etc.)
Manage the product development road map
- Work with the cx team and carry out market research on new product innovations.
- Develop business cases to enhance new product development within the assigned segment and Airtel Money as a whole.
- Work with IT in prioritization of products and services to be developed.
- Coordinate with Group Airtel Money for support and customization of products that address segment /market needs.
- Perform User Acceptance Tests (UATs) before go live on Airtel Money test platform.
- Develop Project Plans for new products and manage the plans to Go Live stage.
- Coordinate the new products & Services life cycle.
- Monitor and evaluate the products & services performance after rolling out.
Read Also:
Benchmarking & market research
- Conduct thorough market research and competitive analysis to identify trends, opportunities, and threats. Use this data to inform product development and positioning.
Performance management & Reports
- Conduct Daily, weekly, Monthly reviews to track and monitor performance against business targets.
- Monitor key metrics such as transaction success rate, cost per transfer, FX margins, and customer satisfaction.
- Prepare timely management reports highlighting performance against set business KRAs.
- Drive continuous improvement through data analysis, A/B testing, and feedback loops.
- Produce and deliver required reports for the business on demand.
- Other duties may be assigned by the line manager.
Qualifications
Educational Level (Must have)
- Bachelors in business administration, Marketing, Finance, Commerce or Equivalent
Relevant Experience
- 3-year experience in product management, preferably in fintech, payments, or remittances
Other Dimensions
- MBA is an added advantage.
- Strong understanding of international money movement, SWIFT, SEPA, ACH, and real-time payment systems.
- Familiarity with regulatory frameworks and compliance in financial services.
- Excellent analytical, communication, and stakeholder management skills.
- Experience working with APIs, mobile apps, and digital wallets is a plus.
- Negotiation Skills.
- Communications and interpersonal skills.
How to Apply:
To submit your application, please follow the link provided below.
Analyst: Reporting & Analysis at Airtel
Why Airtel Africa?
At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.
Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.
Daily Reporting Process – CWN
- Performing detailed reviewing on Daily CWN report and informs the business on the past, present and future
- Ensure accuracy of Daily CWN data and challenge unusual trend
- Ensure timely reporting of CWN
- Performing variance analysis between CWN and MAPA
Monthly NFIs Upload
- Performing detailed reviewing on NFIs
- Ensure accuracy of NFIs
- Ensure timely reporting of the NFIs and ensure correct data uploaded in NFI portal
- Performing reconciliation between CWN & MAPA for NFIs
Planning & Forecasting
- Preparation of monthly Flash & Forecast (F&F)
- Review of Monthly/Quarterly Analysis of Variance
- Monitoring of Variance analysis against AOP/Flash
Prepare & Update Long Term Business Projections
- Pre-launch analysis (product Configuration Note/PCN) for various products
- Post launch analysis of products launched
- Product profitability analysis
Regulatory Reporting
- Regulatory reporting TCRA, NBS
External Benchmarking
- Issue quarterly competitor analysis (when required)
- Review of monthly Mark to Market KPIs
Daily, Monthly & Quarterly Reporting Packs
- Preparation of monthly reports for HQ deliverables
- Preparation of Daily Revenue Indicator (DRI) and other reports
- Variance analysis between CWN/DRI and MAPA
- Prepare monthly reporting packs for function (if required)
Read Also:
Qualifications
Educational Qualifications & Functional /Technical Skills
- Graduate, Professional qualification in Accounting (ACCA/CPA)
Relevant Experience (Type of experience and minimum number of years)
- 2-3 years preferably in public practice, Communication & Telecom
- In-depth knowledge of the telecoms industry
- Strong Analytical skills & MS Excel proficiency
Other requirements (Behavioral etc.)
- High level of commitment
- Attention to detail
- Achieving Results
- Good interpersonal skills
How to Apply:
To submit your application, please follow the link provided below.
Partner Helpdesk Coordinator - Finance at Airtel
Why Airtel Africa?
At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.
Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.
Handling Partners queries
- Handle all partner queries and resolve them accordingly.
- Educate partners on process flow and update them on invoice status
Invoice Management
- Receive all invoices
- Check the completeness of invoices and return to partners if not completed
- Scan & attach all Invoices along with supporting documents
- Enter & Attach in Oracle
- Match in the system and initiate approval
- Monitor the progress of:
• non matched invoices and follow-up/ escalate with user/function head for timely approval
• invoices sent back to partners for details or clarifications but not received back
• Monitor Invoice approval through the dashboard & follow-up with the user / department head
Timely payment follow ups
- Proactive & Reactive follow-up for release of payments
- Escalate in case of delay
Qualifications
Educational Qualifications & Functional/Technical Skills
- Bachelor’s Degree in Accounts or its equivalent
- Functional knowledge of Accounting Operations
- Functional knowledge of Finance Operations
- Experience of using ERP AP Module
Relevant Experience (Type of experience and minimum number of years)
- 2-year minimum experience in related job.
- Computer hands-on experience with MS Office Suite
Read Also:
Other requirements (Behavioral Requirements)
- Good team player
- Attention to detail
- Excellent Communication Skills
- Be organized
- Proactive
How to Apply:
To submit your application, please follow the link provided below.