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Branch Manager-Msimbazi at Bank Of Africa
Department: Commercial Banking
Reports to: Head of Retail Banking
Summary of Responsibilities:
- Prepare the branch budget and strategy and ensure profitability.
- Establish and develop sales opportunities to archive targets and meet customers’ expectations.
- Organizing the branch objectives in liaison with the retail officers in regard to annual objectives and sales campaigns.
- Ensure Branch coordination; weekly and monthly meetings with retail officers, Branch meetings and training of branch staff.
- Implement, monitor and analyse the achievements of the branch objectives.
- Build and improve the quality of business and retail clients.
- Make regular customer visits to retain existing customers and to build loyalty.
- Promote new business by selling banks products to new clients.
- Prepare and analyze credit applications for presentation to credit department.
- Review all branch reports and oversee daily operations of all areas of the Branch.
- Check and forward daily and weekly reports to Head office departments.
- Manage and monitor team workflow at the branch in line with set targets.
- Ensure service delivery standards are maintained in the branch.
- Ensure branch staff comply with statutory regulations and bank internal procedure.
- Be involved in corporate social responsibility to improve visibility for the bank.
- Monitoring the overstepping reports and advising accordingly.
- Monitoring of commercial risk and debt collection.
- Manage term deposits.
Provide customer balances. - Advise walk in clients on the various accounts and facilities.
- Monitors and analyses with Sales Coordination Unit the quantitative and qualitative achievements of the branch.
- Implements business plans prepared in collaboration with the sales coordination structure to ensure achievement of objectives.
Technical Know How:
- Knowledge of banking.
Knowledge of market practice. - Excellent analytical and interpretational skills.
People management skills. - Budgeting skills.
- Excellent planning, organization, and execution skills.
- Positive and flexible attitude towards change and competition.
- Computer literacy and familiarity with standard office computer applications.
- Strong problem solving and decision making skills.
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Professional skills & Experience:
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- An Advanced Diploma/Degree in either Commerce, Finance or Marketing.
- A minimum of 4 years’ experience in Banking Operations.
- A good understanding of Banking Operations and Products.
- Knowledge of Microsoft Excel Products.
- Excellent interpersonal and communication skills.
- Conflict resolution skills.
- Negotiation and influencing skills.
- Team player and strong leadership and management skills
Submission:
All the applicants should submit their application letter, CV and Certificates to email: hr@boatanzania.co.tz
OR
THE HUMAN RESOURCES DEPARTMENT
BANK OF AFRICA – TANZANIA
NDC DEVELOPMENT HOUSE
OHIO / KIVUKONI STREET
P.O Box 3054
DAR ES SALAAM
TANZANIA.
Relationship Manager-Corporate Banking at Bank Of Africa
Department: Corporate Banking
Reports to: Head of Corporate Banking
Summary of Responsibilities:
- To directly manage a relationship covering a portfolio of corporate banking customers.
- To personally manage customer relationship and sustain corporate banking customer portfolio, build long term relationships founded on efficient and reliable support for their business.
- Responsible for business development both with new customers and with existing while managing reputation risk for the bank.
Scope of Duties:
- Business Development
- Maintains and grows a profitable book of business through disciplined and proactive business development and relationship management.
- Highly focused on target client profile; understands their financial needs and effectively communicates our value proposition.
- Develops an in-depth knowledge of Bank products and services to clients, communicate all key messages to clients.
- Analyzes the needs of clients and prospects in order to effectively recommend appropriate products or services and conduct interim reviews for both borrowing and non-borrowing customers.
- Attains established Bank production goals through active participation in sales management process.
- Monitor levels of complaints and quality handling of the portfolio.
- Participates in community events and networking activities to increase awareness and presence of the Bank in the community.
- Formulate business development strategies and objectives for the industry/segment to meet changing market needs.
- Effectively identifies key risk factors associated with business opportunities and clearly articulates a thorough credit recommendation.
- Prepares credit presentations and participate in the underwriting and credit approval process.
- Structures, underwrites and obtains credit approval, negotiates terms, and effectively documents credit actions and agreements.
- Ensures that all loans are documented completely, and that any documentation or loan policy exceptions are addressed and resolved.
- Takes ownership for client relationship with the Bank.
- Prioritizes relationships effectively, and has an appropriate relationship management plan for each customer.
- Takes a consultative approach to understanding our client’s objectives, effectively identifies their financial needs, implements appropriate financial solutions, and undertakes ongoing review and assessment to ensure plan execution.
- Effectively collaborates with client service team, product team and senior management to ensure an excellent client experience.
- Anticipates client needs.
- Understands and addresses key relationship stakeholders, and key buying influences.
- Maintains a working knowledge of bank operating policies and procedures which impact commercial relationships
- Portfolio management
- Accountable for overall portfolio management, compliance and risk.
- Monitors direct and operating exposures of portfolio to ensure actual performance is consistent with approved limits and loan structures—and consistent with the understanding or expectations that informed our credit approval.
- Completes accurate and timely credit actions, including periodic reviews, renewals and modifications.
Technical Know How:
- Knowledge of all relevant banking policies, processes, procedures, prudential guidelines and guidance to consistently achieve required compliance standards or benchmarks.
- Interpret, analyze and evaluate data received from multiple sources of information
- Effective oral and written communication skills with the ability to listen effectively to the issues of customers and employees.
- Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations.
- Effective organizational and time management skills.
- Ability to effectively utilize computer technology. Proficiency in Microsoft Office Suite programs
- Must be a self-starter, and have the ability to take ownership of high profile relationships with minimal supervision while effectively communicating with senior management.
- Negotiates terms and conditions of approvals within assigned parameters.
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Professional skills & Experience:
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- A University degree in Commerce, Finance, or Equivalent combination of education and relevant work experience may be considered.
- 3-5 years of experience managing high value private or commercial banking relationships, and developing, structuring, underwriting, and negotiating, complex credit transactions.
Submission:
All the applicants should submit their application letter, CV and Certificates to email: hr@boatanzania.co.tz
OR
THE HUMAN RESOURCES DEPARTMENT
BANK OF AFRICA – TANZANIA
NDC DEVELOPMENT HOUSE
OHIO / KIVUKONI STREET
P.O Box 3054
DAR ES SALAAM
TANZANIA.
Head of Business Lending at Bank Of Africa
Department: SME
Reports to: Head of SME
Summary of Responsibilities:
- To lead and manage the SME Lending function by growing a high-quality SME loan and deposit portfolio, structuring innovative financial solutions, ensuring sound credit evaluation, and driving business development. The role supports Bank of Africa’s mission to empower SMEs as a critical segment for economic growth, by providing tailored financing solutions and strategic guidance.
Scope of Duties:
- SME Lending Strategy & Portfolio Growth
- Develop and execute SME lending strategies to grow the asset book and increase revenue contribution from the SME segment.
- Drive sales of SME loan products across branches and business centers by working closely with frontline teams and Relationship Managers.
- Design and implement sector-specific lending programs (e.g., agri-business, manufacturing, trade) with tailored risk mitigation tools.
- Identify funding gaps in the SME market and develop appropriate credit products, including working capital, asset finance, and invoice discounting.
- Credit Origination & Structuring
- Originate, structure, and assess SME loan transactions from deal negotiation through to approval, ensuring they meet risk-return expectations.
- Lead preparation of comprehensive credit proposals and financial models in collaboration with RMs and Credit Analysts.
- Structure SME deals (e.g. supply chain finance) and align them with bank policy and regulatory requirements.
- Credit Risk Management
- Conduct due diligence, financial analysis, and risk assessment for SME lending proposals.
- Provide expert recommendations on credit approvals for high-value SME facilities.
- Monitor early warning signals in the SME loan book and proactively recommend remedial actions.
- Ensure strict compliance with internal credit policies, underwriting standards, and regulatory lending frameworks (BOT, IFRS 9).
- Client Relationship
- Build a robust pipeline of SME clients through proactive relationship management and market development.
- Originate new clients in underbanked or emerging SME sectors, offering structured finance solutions and business advisory.
- Act as a subject matter expert for SME lending and represent the bank in client engagement forums, trade events, and partnerships.
- Team Leadership & Capacity Building
- Provide leadership and mentorship to a team of Relationship Managers, and Relationship Officers.
- Set clear performance targets aligned to lending growth, portfolio quality, and client origination.
- Facilitate SME credit skills training programs across the bank to enhance frontline capabilities in lending and portfolio management.
- Internal & External Stakeholder Engagement
- Collaborate with internal departments such as Credit Risk, Legal, Compliance, Treasury, and Operations to ensure smooth delivery of SME services.
- Liaise with development finance institutions (DFIs), government programs, and other external partners to leverage co-financing and risk-sharing facilities.
Technical Know How:
- Deep understanding of SME lending dynamics, credit lifecycle, and product development
- Strong financial analysis and credit structuring skills
- Excellent leadership, coaching, and performance management abilities
- Strong interpersonal and stakeholder engagement skills
- High integrity, commercial awareness, and strategic thinking
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Professional skills & Experience:
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- Bachelor’s Degree in Banking, Finance, Economics, Business Administration, or a related field.
- Master’s degree (MBA) or relevant certifications (e.g., CPA, ACCA Credit analysis Certification) are added advantages.
- Minimum of 5 years in banking, business lending, or structured finance, with 3+ years in leadership or origination role.
- Proven experience in credit analysis, lending product development, and relationship management.
Submission:
All the applicants should submit their application letter, CV and Certificates to email: hr@boatanzania.com
OR
THE HUMAN RESOURCES DEPARTMENT
BANK OF AFRICA – TANZANIA
NDC DEVELOPMENT HOUSE
OHIO / KIVUKONI STREET
P.O Box 3054
DAR ES SALAAM
TANZANIA.