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Relationship Manager at Ecobank
Job summary
Achieve all operational excellence and financial targets through business growth and development set by the bank at the branch level.
Zambia job opportunities
Key responsibilitiesRecommended:
Business performance
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Deliver sales, revenue, deposits, risk assets, targets, and efficiency ratios.
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Prepare and deliver on approved branch budgets.
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Manage costs strictly, including reviewing both direct and indirect costs generated by the branch.
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Achieve a cost/income ratio in the branch.
Relationship management & customer service
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Deliver on customer service standards, acquisition and client satisfaction levels.
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Retain high-performing clients and grow share of wallet in the target market.
People management & teaming
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Build and develop a high-performing team.
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Drive performance development and coaching to achieve productivity and efficiency.
Process, controls, and operation performance
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Ensure compliance with operational risk requirements.
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Comply with branch layout standards, KYC, and operating & risk policies and procedures.
Strategic initiatives
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Expand approved market reach.
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Educational background: Bachelor’s or Master’s degree in Banking, Business Administration, Economics, Finance, or other related fields.
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Professional experience: At least 5 years in relationship management and branch operations.
If you meet the selection criteria, submit your Curriculum Vitae by August 15, 2025 to ETZ-RECRUITMENT@ecobank.com.
Only shortlisted candidates will be contacted.
Organization detailsEcobank Tanzania Limited
Ecobank
Human Resources
The Pan African Bank
Position: Relationship Manager – Dar
Location: Dar es Salaam
Minimum qualification: Bachelor’s or Master’s degree in Banking, Business Administration, Economics, Finance, or related fields.
Deadline: August 15, 2025
Apply at: ETZ-RECRUITMENT@ecobank.com
Note: Only shortlisted candidates will be contacted.
Acquiring sales and support officer at Ecobank
Job summary
To execute sales pipelines for merchants and acquire products while offering direct customer support to drive volumes and usage of our merchants and acquired products and services.
Zambia job opportunities
Key responsibilities-
Managing sales pipeline
Pursue sales leads, including new-to-bank and cross-selling to existing customers, by leading marketing activities, identifying prospects, sourcing, and activating customers. -
Managing stakeholders and operational/business risks
Oversee risks during the implementation of solutions for customers. -
Onboarding
Collect all necessary documentation and ensure approvals are obtained to streamline the onboarding process. -
Daily merchant visits
Ensure machines are functional and encourage utilization. -
Reporting
Monitor and prepare weekly product performance reports on product performance and utilization. -
Drive costs and revenue numbers
Prepare cost-benefit analyses and take initiatives to reduce costs while increasing the revenue base. -
Revenue monitoring
Closely monitor GL accounts to ensure no leakages and report on revenue attained.
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Bachelor’s degree in business-related fields or equivalent.
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One year of sales experience and knowledge of banking products and operations.
If interested and you meet the selection criteria, please send your application (Curriculum Vitae) no later than August 15, 2025 to:
ETZ-RECRUITMENT@ecobank.com
Only shortlisted candidates will be contacted.
About the hiring organizationEcobank Tanzania Limited
Ecobank – The Pan African Bank
We’re hiring: Acquiring sales and support officer
Zambia job opportunities
Location: Dar es Salaam
Minimum qualification: Bachelor’s degree in business-related fields or equivalent
Deadline: August 15, 2025
Apply at: ETZ-RECRUITMENT@ecobank.com
Branch manager at Ecobank – Mwanza & Arusha (2 positions)
Job summary
Achieve all operational excellence and financial targets through business growth and development set by the bank at the branch level.
Key responsibilitiesBusiness performance
-
Deliver on sales, revenue, deposit, risk assets, targets, and efficiency ratio.
Zambia job opportunities
-
Prepare and deliver on approved branch budgets.
-
Manage costs strictly, including reviewing both direct and indirect costs generated by the branch.
-
Achieve the targeted cost/income ratio at the branch.
Relationship management & customer service
-
Deliver on customer service standards, acquisition, and client satisfaction levels.
-
Retain high-performing clients and grow share of wallet in the target market.
People management
-
Build and develop a high-performing team through performance development and coaching.
-
Achieve productivity and efficiency targets.
Process, controls, and operation performance
-
Ensure compliance with operational risk standards.
-
Comply with branch layout standards, KYC requirements, and operating and risk policies and procedures.
-
Educational background: Bachelor’s or master’s degree in Banking or Business Administration, Economics, Finance, or other related fields.
-
Professional experience: At least 5 years of experience in relationship management and branch operations.
Read Also:
If you are interested and meet the selection criteria, please submit your Curriculum Vitae by August 15, 2025 to ETZ-RECRUITMENT@ecobank.com.
Only shortlisted candidates will be contacted.
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Organization: Ecobank Tanzania Limited – The Pan African Bank
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Position: Branch manager
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Location: Mwanza and Arusha
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Minimum qualification: Bachelor’s or master’s degree in Banking or Business Administration, Economics, Finance, or related fields
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Deadline: August 15, 2025
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Application email: ETZ-RECRUITMENT@ecobank.com