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Regional Director of Communications and Advocacy at World Vision

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local – Fixed Term Employee (Fixed Term)

Job Description:

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JOB PURPOSE:

The Regional Director of Communications and Advocacy is responsible for the strategic direction and successful implementation of communications, advocacy and external engagement work across the East African Region (EAR) ensuring agile, high quality, high impact, solutions-driven and brand-aligned outcomes.

The Director will lead World Vision East Asia Region efforts to influence, raise awareness and understanding among key stakeholders of the needs of vulnerable children, families and communities across the region, leveraging the societal, political and environmental challenges which impact the wellbeing of children, and of World Vision’s development and humanitarian interventions, demonstrating evidence of impact of work implemented across the region.

The Director will contribute to enhancing World Vision’s organisational capacity to effectively position the organisation as a leading relief, development and advocacy agency in the region, and will work closely with senior leadership to coordinate and lead World Vision’s external engagement on regional issues.  The role will lead efforts to strengthen World Vision’s brand, reputation, and influence, building trust with audiences for greater organisational impact and income. The role holder will also lead rapid, real-time Communications & Advocacy response for emergency/crisis situations in the region.

The role holder will further support Field Offices in successful delivery of their respective advocacy and policy goals. This involves providing strategic input, support and direction to National Offices to fulfil their strategies, including communicating their evidence base, ensuring effective local and national level advocacy, hearing and communicating the voices of children and that the campaign is integrated across all sectors and functional areas at the national level.

MAJOR RESPONSIBILITIES:

Strategic Leadership (30%)

  • The director leads and executes an integrated communications, advocacy and public engagement strategy and business plan to build World Vision’s reputation and brand with key audiences, tell our story and support key advocacy priorities in EAR.

  • Advises and supports the Regional Leader and the regional team on effective public positioning of World Vision

  • Oversees the development of communications and advocacy plans in National Offices (NO) to ensure they are appropriate to context and in alignment with Our Promise

  • Directs humanitarian response communications and advocacy, guiding NOs in humanitarian emergencies and political, social, economic, and environmental crises to ensure Partnership media, fundraising and advocacy needs are met through provision of targeted content, messaging, and media spokespersons.

  • Advises leadership and National Directors in field programmes across the region on strategic reputation, internal and external positioning, advocacy issues, technical branding, global branding, and communications opportunities to elevate understanding, performance and accountability across the region.

  • Lead WV’s engagement with the regional bodies and regional civil society networks to influence national policy agenda related to child wellbeing objectives and child rights agenda.

  • Lead process of review and strengthening the application of advocacy models in disaster response.

  • Lead assessment of advocacy plan implementation through the process of Advocacy Strategic Measure, Advocacy Maturity Matrix etc, and lead mitigation of capacity and other issues identified.

Advocacy and External Engagement (25%)

  • Mobilises stakeholders to drive the region’s advocacy agenda and influences other units to ensure that advocacy priorities and understood and embedded where possible.

  • Represent EAR in regional and global fora as necessary to achieve EAR advocacy goals.

  • Provides platforms to hear the voices of children to influence change and communicate impact.

  • Influences national leadership to pursue a child-focused humanitarian advocacy agenda that is aligned with global advocacy strategies and positioning.

  • Champion the policy work of country-level advocacy and policy staff and program staff providing training when necessary and ensuring that country-focused information and materials are widely disseminated within the organization, as well as with relevant external stakeholders.

  • Champions the global campaign ENOUGH, plus agreed Global Moments and WV contribution towards Sustainable Development Goals and Social Accountability ensuring effective take up across national offices.

  • Develops and executes a strategic research and analysis agenda on emerging issues and the region’s metanarrative that will enhance child wellbeing.

  • Builds a strong network of bilateral strategic relationships within the humanitarian community and civil society to influence external actors, such as donors, UN agencies, and government ministries.

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Reputation Risk Management (20%)

  • As the regional focal point on reputation risk management in the region, the role identifies, assesses, and coordinates World Vision responses to current or risk potential issues at the NO and regional level.

  • Escalates major issues and coordinates with the Global Centre risk unit as part of the Integrated Risk Management approach.

  • Socialises a proactive risk management approach with leaders across the region, identifying opportunities to build reputation and decrease impact of specific risk issues.

  • Ensures new and existing NO communications staff have completed mandatory reputation risk training.

Team Management and Coordination (10%)

  • Line-manage a core team of both communications and advocacy functions.

  • Region-wide coordination and management of national teams, through a matrix relationship will include coordination with national leadership to ensure that teams are high performing, equipped to deliver on Partnership priorities and advising on capacity gaps.

  • Contribute to development of global policies, guidelines and standards relating to communications and advocacy and provide leadership in contextualizing and mainstreaming them within the region through L2G mechanisms and similar coordination vehicles.

  • Build Advocacy and External Engagement team with regular interaction with FO and establishing peer to peer leaning platform to enhance performance.

  • Engage with global matrix manager and regional peers in development and implementation of World Vision field communications learning, best practise and standards.

Media/Social Media (5%)

  • Engages media across the region, together with national media focal points in coordination with Partnership media managers, to maximise positioning opportunities with targeted outlets, developing regional spokespersons and messaging as needed.

  • Directs an aligned and engaging digital presence at regional and national level that leverages World Vision’s global brand, regional value proposition and field ministry impact.

  • Oversees an effective and globally aligned insights and metrics framework for media and social media efforts.

Content Management (4%)

  • Provides oversight of region-wide production of high-quality, child-focused content/multi-media packages to meet World Vision’s priority audience needs, including advocacy and external engagement, grant acquisition and other fundraising and resource development activities.

  • Promotes wise stewardship of resources through content sharing and trip and assignment planning and coordination.

Internal Engagement (4%)

  • Leads the development and implementation of an internal engagement approach and plan that connects, informs, and inspires leaders and staff across the region around World Vision’s local to global ministry.

General (2%)

  • Lead and support Christian activities that enrich and develop mutual growth in Christ.

  • Perform any other tasks assigned by Line Manager, Functional Manager, Regional Leader.

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE:

Required Professional Experience

Strategic Communications

  • Expertise in developing and executing integrated communication strategies across media platforms (digital, print, broadcast).

  • Strong understanding of brand positioning and narrative framing in fragile and complex environments.

Advocacy and External Engagement

  • Deep knowledge of policy advocacy, particularly in humanitarian, development, and child rights contexts.

  • Understanding of global, regional, and national advocacy trends and institutions relevant to East Africa (e.g., AU, IGAD, UN bodies, SDG frameworks).

Humanitarian and Development Sector

  • Familiarity with humanitarian principles and the development-humanitarian-peace (HDP) nexus.

  • Understanding of donor and partner ecosystems including UN agencies, international NGOs, bilateral and multilateral donors.

Political and Social Landscape of East Africa

  • In-depth knowledge of the regional context including conflict dynamics, displacement, climate impacts, and governance challenges.

  • Strong grasp of civil society space, media freedom, and regional policy trends.

Crisis Communications and Risk Mitigation

  • Knowledge of media risk management, safeguarding communications, and communicating in emergencies or politically sensitive contexts.

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Christian Identity and Missional Alignment

  • Understanding of and commitment to World Vision’s Christian ethos and ability to communicate faith-based advocacy appropriately

Required Education, training, license, registration, and certification

  • Master’s degree in Communications, Journalism, Public Affairs, International Relations, Political Science, or a related field.

  • Training in humanitarian standards (e.g., SPHERE, Core Humanitarian Standard) or advocacy (e.g., policy influencing, campaigning) is an asset.

  • Minimum 10 years of progressive experience in communications, advocacy, or external engagement at regional or international levels.

  • Proven experience working in East Africa or similar fragile/conflict-affected contexts.

  • Demonstrated experience managing regional or multi-country communication campaigns and high-level external engagement strategies.

  • Experience liaising with senior government officials, regional bodies (e.g., AU, IGAD), and international donors.

  • Excellent oral and written (English) communications as well as (presentation, written, verbal) and numerical skills.

  • Training, coaching and editing skills.

  • High level of awareness of global and regional socio-economic, political, and environmental issues.

  • Competent in the use of Microsoft Office computer programs including Word, Excel, and PowerPoint.

  • Experience managing regional or global reputation risk incidents

Technical and Leadership Skills

  • Excellent writing, public speaking, and media liaison skills (including crisis response and reputational risk management).

  • Strong leadership and people management skills, including experience managing cross-cultural, multi-disciplinary teams.

  • Digital communication proficiency, including social media strategy, content creation, and use of analytics tools.

Preferred Knowledge and Qualifications

  • Experience leading a team in the international humanitarian & development sectors.

  • Background/familiarity in humanitarian disasters and crises, especially in fragile contexts.

  • Able to enable an efficient, effective, and transparent flow of information, across entities and with key stakeholders (requiring high levels of written communication and reporting as well as clear and persuasive verbal presentation style).

  • Experience negotiating with multiple business units in a large (37k+ employees) federated structure, preferably in a matrix management environment.

  • Ability to manage high level internal and external stakeholders in complex emergency situations.

  • Solid/advanced work experience at a similar level, leading communications, advocacy and public engagement strategies in the NGO or private sector.

Language Requirements

  • Fluency in English (spoken and written) is essential.

  • Knowledge of French, Swahili, or Arabic is a strong asset in the East Africa context.

Travel and/or Work Environment Requirement

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

  • May need to work with other virtual teams of different time zones

Applicant Types Accepted:

Local Applicants Only

How to Apply:

To submit your application, please follow the link provided below.

CLICK HERE TO APPLY

Regional People & Culture Business Partner (OD) at World Vision

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local – Fixed Term Employee (Fixed Term)

Job Description:

JOB PURPOSE:

The role of the People and Culture Business Partner reporting to the Regional People & Culture Director acts as a technical advisor and HR expert to the HR teams across the East Africa Region that comprises of nine (9) countries. This position is expected to drive the implementation of global and regional people strategies, ensure compliance with local labour laws, and align HR initiatives with business goals. Key responsibilities include talent management, organizational development, employee relations, culture and engagement, workforce planning, and change management. The PCBP collaborates with local HR teams to ensure consistency while adapting to local contexts, fostering a high-performance, inclusive, and values-driven culture across the Region to deliver our Promise.

MAJOR RESPONSIBILITIES:

Talent Management (25%)

  • Coordinate implementation of Talent Management strategies; i.e., Talent Assessments, talent development and succession planning at EARO and across Field Offices in line with WV and statutory requirements.

  • Provide analysed reports on talent management initiatives using multiple sources of People & Culture Information system.

  • In liaison with line managers, assess and prioritize staff learning/training and development needs at the EARO and lead development of appropriate learning and development programs/solutions.

  • Provide advice and guidance to EARO Managers on the current development needs of individuals and teams and provide advice on appropriate development activities.

  • Develop and maintain working relationships with external service providers on talent management and development.

  • Keep up-to-date on training and development trends and best practices.

Learning and Development (25%)

  • Facilitate mutual learning between National Offices within East Africa Region by disseminating best practices in People and Culture.

  • Support continuous learning through documentation of successful HR models and practices in East Africa region.

  • Coordinate Implementation of the Leadership Development Programs across the Region.

  • Integrate Learning and Development practices with Performance Management, Talent Management and Leadership Development.

  • Deliver innovative and relevant learning solutions for regional people managers and NO senior managers using internal and external platforms.

  • Monitor, evaluate and report at leadership level on progress of implementation and enhancement of leader and manager competency development.

  • Coordinate region wide 360 leadership surveys to enhance leadership competencies and drive mindset and behaviour change in collaboration with the global leadership development team.

  • Facilitate the implementation of development activities for identified talent pools to support succession planning in line with the leadership development plans.

  • Develop relevant metrics to analyse and evaluate the effectiveness of programs and services offered ensuring their relevancy to the overall mission of the organization as well as short- and long-term strategic objectives.

Performance Management (20%)

  • Promote a performance culture at the EARO through capacity building of staff/managers on understanding of the process and methodology(ies).

  • In conjunction with line managers and P&C Director, coordinate and ensure timely implementation of the partnering for performance cycle in line with WV policies and procedures.

  • Oversee computation and implementation of merit increase across the Region in line with WV policies, procedures and local laws.

  • Consolidate and regularly avail performance management information for use in management decision making.

  • Coordinate implementation of performance consequence management actions at the EARO.

  • Provide technical guidance on performance management across the Region.

Organizational Culture and Change Management (10%)

  • Develop and coordinate initiatives that support adoption of World Vision’s culture, values and Our Promise mindset and behaviours by leadership and all staff.

  • Coordinate the implementation of the reward and recognition program at EARO.

  • Provide technical support in the design and delivery of change management initiatives at the EARO.

  • Develop and implement an internal communication strategy so that People and Culture issues are communicated effectively on a regular basis at EARO.

  • Provide technical support in the review of systems, structures, policies and procedures that enhance a good organisational culture and working environment.

Employee Relations (10%)

  • Coordinate timely investigations of grievances and disciplinary issues at EARO and facilitate mediation and inquiries and ensure conclusion and responses to the parties involved.

  • Sensitisation of staff on the code of conduct and alignment.

  • Ensuring that staff are aware of the reporting protocols in case of grievances.

  • Act as focal point for reporting and management on allegations at EARO.

Support to International Assignees (10%)

  • Facilitate international staff work permit application process, renewal and other related documentation.

  • Maintain and updated the resident permit database.

  • Keeping abreast of changes as pertains to resident documents and advising International Assignees accordingly.

  • WV Point Person with Ministry of Foreign Affairs and immigration on staffing matters.

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE:

Required Professional Experience

  • At least three years related People & Culture experience in an INGO.

  • Minimum of at least 5 years’ experience in all areas of P & C management and staff development.

  • Senior HR generalist with experience of working in a regional/ global environment.

  • Has had project administration experience in a global context.

  • Learning & development facilitation and auditing skills.

  • Knowledge and/or experience of implementing talent management, diversity & inclusion programs at major organizations.

  • Direct experience in facilitating organizational change and P & C interventions.

  • Experience with work force planning models or systems.

  • Training design, delivery & measuring impact skills.

  • Direct experience in working with multicultural teams.

  • Excellent oral and written English communication skills.

  • Strong facilitation and modules development skills.

Required Education, training, license, registration, and certification

  • Bachelor’s degree in Human Resource, Psychology, Org. Development or any relevant field.

  • Master’s degree in Human Resource Management, Psychology, Org. Leadership or Org. Development or any relevant field will be an added advantage.

  • HR Professional certification.

Preferred Knowledge and Qualifications

  • Excellent interpersonal and marketing skills.

  • Willing to challenge the status quo.

  • Ability to handle confidential information in a professional manner, passion for excellence, excellent writing and presentation skills combined with meticulous attention to detail and accuracy,

  • Team player.

  •  Influencing & very good organisational abilities.

  • Proven ability to develop people in a cross-cultural setting is preferred.

Travel and/or Work Environment Requirement

  • Office based with 30% across the region.

Physical Requirements

  • Must be in good physical health to travel and work in hardship contexts.

Applicant Types Accepted:

Local Applicants Only

How to Apply:

 To submit your application, please follow the link provided below.

CLICK HERE TO APPLY

Regional Humanitarian and Emergency Affairs Director at World Vision

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local – Fixed Term Employee (Fixed Term)

Job Description:

JOB PURPOSE:

This position will lead World Vision’s disaster management in East Africa, focusing on early warning, mitigation, preparedness, response, and recovery efforts. As such, it will support the Regional and National Offices in implementing emergency responses, ensuring quality and adherence to strategies, policies, and standards. The position holder will also support communities’ resilience, integrate disaster risk reduction into development programs, and foster internal and external relationships to promote integrated disaster management and resource development. Finally, the position holder will be expected to serve as a key player to influence policy change and foster learning in the region.

MAJOR RESPONSIBILITIES:

Strategy and Leadership (30%)

  • Position World Visions as a competent, innovative and effective humanitarian agency by ensuring that the East Africa region responds professionally to all categories of emergencies and undertakes effective disaster management.

  • Ensure HEA/DM contribution to the EAR strategic direction, using innovative and cutting-edge programming and processes.

  • Work across sectors and functions to support strategy and ensure effective disaster management in all areas of WV’s work.

  • Assess pending threats/shocks through scenario analysis and develop mitigation, preparedness, advocacy and resourcing action plans.

  • Support and advise the East Africa Regional Leader in the event of Category II and Category III declarations and Protected Humanitarian Responses.

  • Work with the resource development unit and the Support offices to ensure effective resourcing of all aspects of disaster management, including innovative new funding opportunities with non-traditional donors.

  • Working with National Offices, assess, adopt and operationalize WV’s engagement with a range of contemporary humanitarian principles, international humanitarian standards, conventions, codes of conduct, vulnerable populations, contextual & humanitarian analysis, conflict issues, at a national level.

  • Work closely with other teams for appropriate integration in the East Africa Region.

  • Working closely with National Directors, the Regional Security Adviser and OCS, promote appropriate measures to ensure risks are objectively assessed, mitigated and communicated to staff especially in medium to high-risk locations.

  • Coordinate and supervise the East Africa Region HEA team in areas of policy analysis, communications and programming.

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Operational Support (15%)

  • Ensure National offices have the technical and managerial capacity to respond to CAT 1, 2 and 3 responses.

  • Monitor the performance of all East Africa HEA portfolios on a regular basis, noting policy implications, and offering appropriate support to ensure projects are managed according to WVI and international standards.

  • Lead the integration of HEA activities with other line ministries (Development and Advocacy) and sectors.

  • Ensure that the HEA regional team works collaboratively with National Office HEA teams in providing technical guidance and expert advice to enhance the quality of HEA programs.

  • Working in collaboration with GAM, to increase visibility of WV programs and widen funding base of East Africa Region National Office’s in emergency preparedness, response and disaster risk reduction.

  • Leverage emergency response resources including people, budget and infrastructure to ensure smooth relief operation.

  • Contribute to the development of global HEA policies, guidelines and standards and provide leadership in contextualizing and mainstreaming these within the East Africa Region.

  • Collaboratively work with National Office, GRRT and regional HEA team in ensuring smooth management and operational transition after major relief operation.

Technical Support/Capacity Building (15%)

  • Support capacity building of HEA units at NO level, including technical staff and Learning Centers to build understanding and engagement in disaster management to support ensuring clear goals and accountabilities are established and achieved.

  • Lead the assessment, development and implementation of an integrated regional capacity building plan based on regional HEA priorities and strategy.

  • Engage with and support in NO HEA leaders hiring processes.

  • Assure that National Offices have a functioning NEPRF in place as per the NEPRF policy guidelines.

  • Ensure that Regional Rapid Response Team capacity is recruited, built and developed.

  • Facilitate transition strategies so that relief programs are integrated into national offices and regional entities where feasible.

  • Ensure that ICRC / NGO Code of Conduct including SPHERE and other humanitarian minimum standards are maintained in responses.

  • Assist in establishing Early Warning systems and strengthening Early Warning and Early Action implementation.

  • Participate in, and facilitate lessons learned processes, program evaluations and audits (operational as well as financial) of NO/PO programs, and contribute to post-audit monitoring and remedial activities.

  • Strengthen the Regional and National Disaster Management Teams and ensure timely deployment or secondment of relevant members.

Management (10%)

  • Provide oversight on overall department plan and budget ensuring that operations are within approved plan and budget.

  • Ensure that staff annual objectives, performance indicators and learning development plans are achieved.

  • Provide oversight to the management of exceptions during emergency responses in collaboration with the Regional Finance Director.

  • Actively promote staff care practices & policies within the Integrated Ministry team and with NO counterparts.

  • Ensure the proactive and consistent cross-functional engagement of the HEA team as an integral part of the East Africa Region Senior Management Team.

  • Lead and coordinate surge management to strengthen response capacity.

  • Ensure that HEA operation is compliant with WV’s policies, procedures, practices and standards, minimize risk.

Collaborations and Learning (15%):

  • At a strategic and policy level, represent WV with Government agencies, UN, INGO and Church bodies, in collaboration with National Offices (if present), dealing with macro and local issues regarding humanitarian principles including advocating on key issues which affect the most vulnerable.

  • Enhance constructive collaboration with GC, SOs, Global capitals, NO’s, regional networks, institutional donors and organizations at regional and country level to ensure effective and efficient disaster management.

  • Act as a strategic link and focal point for regional HEA connecting National Offices, Support Offices and Global Center for mutual support.

  • Promote continuous learning in the field of HEA at regional level and ensuring that NOs take up good practices. Share learning, innovations and better practices across the region and HEA CoP.

  • Ensure HEA is contributing to CWB impact reporting and breaking silos between development and relief

  • Represent WV EAR in strategic forums that could enhance WVs profile.

  • In line with NO and RO strategy, build consortium and relationships with other agencies for disaster management.

  • Enhance constructive collaboration with regional networks, institutional donors, IASC members, technical working groups and organizations at regional and country level to ensure effective and efficient disaster management.

  • Participate and actively contribute to partnership forums, working Groups and networks related to HEA as deemed necessary by regional leadership.

Knowledge Management (5%)

  • Lead the process of continuous learning in HEA practices, systems and tools that will enhance the efficiency and effectiveness of the organization.

  • Encourage mutual learning between National Offices within the East Africa Region and between other regions.

  • Contribute to establishment and use of WV Relief, HEA regional databases and e-resources including regional good practices relating to human resources and organizational development as part of wider knowledge management strategy.

  • Facilitate formation and coordination of regional HEA forum or network that contributes to strategy action and promotes learning.

  • Facilitate the documentation of best practices and contribute to the community of practice and center of excellence.

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE:

Required Professional Experience

  • Masters-level degree in management or similar areas of study

  • A Minimum of 15 years in operational humanitarian experience with minimum of seven years in a leadership role, preferably in Africa. This minimum experience in a leadership role is CRITICAL.

  • Strong empirical knowledge of the humanitarian sector including humanitarian charters, laws and standards

  • Strong commitment to WV’s vision, mission and core values Strong ability and commitment in critical networking, relationship building, and partnerships, especially those outside of WV itself

  • Understanding of management and integration in a cross functional management matrix model Strong skills in strategy development, prioritization and implementation Understanding of and comfort with providing leadership in an increasingly globalized organization in an increasingly complex industry environment

  • Proven ability to manage large numbers of staff, efficiently and effectively, whether in a live or virtual environment.

Additional work experience required as a minimum qualification for this position

  • A proven record of developing people in a cross-cultural setting and initiating and implementing organizational change

  • A mature and committed Christian who can lead Spiritual Nurture activities

  • This role involves the coordination with geographically dispersed NO HEA teams located in national offices

  • Strong empirical knowledge of Humanitarian Sector including humanitarian charter, laws and standards

  • A thorough understanding of Code Humanitarian Standards, Red Cross Code of Conduct, Child Rights, etc.

Read Also:

License, registration, or certification required to perform this position

  • Membership of a relevant leadership or professional institute.

  • Ability to speak and write fluently in English or any other language

Applicant Types Accepted:

Local Applicants Only

How to Apply:

To submit your application, please follow the link provided below.

CLICK HERE TO APPLY

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