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Alternative Delivery Channel Officer II at Exim Bank

Job Description

  • To assist assistant Manager to grow and support Merchant Acquiring business through POS Channel and other digital products of the bank as assigned.
  • To promote and sell the Acquiring Business of the Bank, He/ She will be responsible for identifying potential merchants and drive acquisition through team and branches.

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Roles & Responsibilities

1.Acquisition & customer portfolio management

  • Create new sales and revenue generating opportunities as appropriate.
  • Utilize a consultative sales approach that ensures that the client’s business objectives are met, and that the performance metrics of their payment portfolios are maximized.
  • Develop partnership and campaigns with merchants as per assigned portfolio and territory to grow revenues and brand visibility for both during the year.
  • Prepare proposals, high impact sales presentations and negotiate contractual relationships with new and existing customers.

2.Retention of Existing Customers

  • To manage customer queries of all merchants in the assigned portfolio.
  • Identify and arrange tie up partnership marketing campaigns with merchants within the assigned portfolio for bank brand awareness and business growth.
  • Expand existing relationships/partnerships through the selling of Bank products both traditional and digital services through relationship managers as and when required.
  • Manage active/inactive merchants to grow profitability.
  • Manage POS through proper allocation or recovery as and when required.

3.Team/ Internal Management

  • Serve as customer advocate internally while effectively collaborating with internal cross-functional teams.

4.Reporting

  • Prepare and maintain daily, weekly, monthly, quarterly and annual sales call reports.
  • Develop deep understanding of the merchant business and provide analytical and strategic reports for NTB (weekly) that will help to track business in relation to business objectives.
  • Provide competitor intelligence reports on products and tariffs.
  • Ensure merchant Database and PoS Verification tables are updated.

QUALIFICATION & EXPERIENCE

  • Degree in IT, Business or Banking
  • A pleasant personality
  • Good interpersonal skills
  • Good communication skills
  • Ability to work under pressure
  • Good communication skills
  • Computer literacy is essential

How to Apply:

To submit your application, please follow the link provided below.

CLICK HERE TO APPLY

Assistant Audit Manager at Exim Bank

 

Job Description

The role is responsible for conducting audit assignments in line with the approved Exim Bank Internal Audit Annual Plan. This role ensures comprehensive planning, effective execution, timely reporting, and diligent follow-up on audit findings. The Internal Auditor provides independent and objective assurance on the adequacy and effectiveness of internal controls, governance processes, and risk management frameworks in addressing both current and emerging risks within the bank.

Roles & Responsibilities

  • Assisting the Internal Audit Manager with establishing the objectives, scope, and methodology of the internal audit and developing an internal audit program.
  • Conduct risk assessment of assigned department or functional area in established/required resource, and audit timing.
  • Documenting the operation and internal control systems that is sufficient to complete audit objectives and support overall audit report assessment.
  • Performing third party and other opinion-level services in response to requests from business/management for information about internal controls, business results and operations.
  • Assisting the bank in leveraging their technology investments to help establish, optimize, and sustain a real-time environment at an enterprise level.
  • Performing other internal audit procedures as requested by the Head of Internal Audit or as needed to meet internal audit objectives.
  • Supporting controls and systems related aspects of internal audits in the areas of planning, audit strategy, scoping, execution, and deficiency evaluation.
  • Keep abreast of legislative issues, new audit regulations/trends and other changes in the industry Environment; readily identify how such changes affects the department and the bank’s control Environment and advice Management in timely fashion.
  • Prepare neat, concise, appropriately referenced and easy-to-follow working papers that support the procedures performed, conclusion drawn, and recommendations made.
  • Prepare audit reports on internal control deficiencies and recommend improvements, ensuring clarity, conciseness, and issuance in a timely manner.
  • Document follow up and timely disposition of all assigned findings in accordance with the Bank’s Issues Validation procedures.
  • Write simple SQL queries, build spreadsheets, and create dashboards that explain all parts of the business (marketing, revenue and who are our users) and product usage (what our users do with our product and how) and will help drive business and design decisions.

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QUALIFICATIONS & EXPERIENCE

  • Bachelor’s degree in accounting and finance /business administration, Computer Science, Actuarial Science, Statistics/ Mathematics, or any other relevant field.
  • Professional Qualifications; CPA/ACCA/CISA
  • Other qualifications; Data Analytics using Data Analytics Tools such as Power-BI.
  • Minimum of 3-4 years of experience in external or internal audit.
  • Proven analytical and problem-solving abilities.
  • Outstanding interpersonal skills and great team player
  • Must be able to work independently with a high degree of self-initiative.
  • Must be able to work independently with a high degree of self-initiative.
  • Ability to work well under pressure and adapt to changes in assessments priorities

How to Apply:

To submit your application, please follow the link provided below.

CLICK HERE TO APPLY

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