Head of Bancassurance & CMPS, Wealth Management - (2100002932)
Job: Private Banking and Wealth
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time.
Employee Status: Permanent
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To
us, good performance is about much more than turning a profit. It's
about showing how you embody our valued behaviours - do the right thing,
better together and never settle - as well as our brand promise, Here
for good.
We're committed to promoting equality in the
workplace and creating an inclusive and flexible culture - one where
everyone can realise their full potential and make a positive
contribution to our organisation. This in turn helps us to provide
better support to our broad client base.
Read Also:
Strategy
- Develop & execute an overall business corporate plan covering all insurance activities across all channels based on business targets in alignment with Insurance Partners and global strategy
- Develop & execute an overall plan to plan and execute the Wealth Management value proposition objectives
- Work with Head of Client Segments and team leaders to increase penetration, retain current business, and grow new to bank clients
- Develop and implement innovative products for WM to meet needs of target segments
- Implement efficient pricing mechanism to enhance the profitability FX and Wealth Lending business and achieve budget revenue targets
- To ensure prudent & smooth operational processing and improve process flows to increase efficiency.
- Periodically review product specifications to be consistent with business strategy
- Compliance with Bank and local regulations.
- Actively participate in joint sales calls with sales team (RM’s, BRM’s) to promote FX products to customers
- Service and call on existing & potential customers on an ongoing basis to obtain further business & to ensure a high level of customer satisfaction.
- Provide ongoing product training to all CPBB RM's and branch staff.
- Keep track of FX Product performance on on-going basis.
- Keep track of products and marketing initiative of competitor banks in the market and keep abreast of latest trends in the global markets and advice customers.
- Migrate best practices to and from other group centres.
- Provide feedback to Segment Heads and Product Managers, on clients changing needs to ensure that SCB's product offering are current.
- Provide quality economic information to Sales teams and customers related to FX volatility as part of education and promotion of FX products.
- Create and maintain records of customers and be aware of their needs and currency exposure to be enabled to advise them accordingly.
- To identify opportunities for cross-selling and referral to other SCB lines through developing and maintaining a close understanding of customers’ businesses
- To participate in various client functions, conduct client surveys and conduct focus groups to ensure product and market intelligence feedback is solicited, and used in a way which enhances SCB’s competitive positive.
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- Active management of overall Insurance P&L to deliver client satisfaction, and revenue targets for the business.
- Drive sales and client adoption of insurance and CMPS via all available channels of the Bank
- Monthly reporting of insurance business including, but not limited to, commissions received, financial projections, marketing activities, etc
- Increase in penetration of Insurance products across client segments
Processes
- Identify insurance product needs for all customer segments in consultation with Sgment Heads.
- Develop appropriate product and service propositions / offerings with Insurance Partners
- Monitor operational activities to ensure that they are compliant with:
- Local regulations, policies and procedures
- SCB Country level and Group policies and procedures
People and Talent
- Continually up skill and grow self, ensure proper talent pipeline management and succession planning.
- Inspire people through leading by example and living the values consistently.
- Ensure Travel & Entertainment related expenses comply with policy. This includes, where required, pre-approval of client entertainment exceeding prescribed threshold
- Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
- Ensure employees register all client entertainment and gifts in the appropriate register and policy is adhered to for gifts given and received
Risk Management
- Ensure the desk operates within the highest standards of AML Management and other controls as stipulated by the bank and regulators.
- Monitor regulatory and market development and provide feedback on the market and the business to the sales and management.
- Be aware of and comply with Group policy, local laws and Regulations relating to the prevention of Money Laundering and Terrorist Financing.
- Ensure you remain alert to the risk of money laundering and assist in the Bank’ efforts in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers
Governance
- Make sure all staff has received all required external licences prior to commencing commercial activity - this also includes mandatory eLearning.
- Make sure all general legal and regulatory requirements relating to specific activity are complied with, such as ensuring compliance with ISDA standards and ISDA agreements are in place before we trade.
- Make sure all information is handled appropriately; where necessary exposure to information which may be confidential or sensitive should be notified to Control Room and/or Legal & Compliance
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- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the Tanzania Bancassurance and CMPS teams to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)
Key Stakeholders:
External:
- Government bodies
- Alliances & partners
- Customers
- Counterparts in other Banks/Financial Institutions
- All channels/ client segment heads
- Marketing
- Lending Operations
- CFCC
- Legal
- Certificate of Proficiency in Insurance or higher Insurance qualification.
- Bachelor’s degree or its equivalent in insurance, banking, risk management, law, actuarial science, finance or related field from recognised institution.
- Working experience in insurance industry of at least three years.
Read Also:
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.
Posting Date: 17/Feb/2021, 6:39:51 PM
Unposting Date: 04/Mar/2021, 2:59:00 AM
Job: Risk
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
Read Also:
- Charged with direct management of accounts within your portfolio, assigned by the Area Head GSAM, East Africa.
- Ensure that for designated account, all risks are properly identified and assessed
- Ensure that designated accounts have action plans which are formulated and implemented so as to minimize risks, prevent losses, maximize recoveries and restore profits through rehabilitation, workout, direct recovery actions and legal processes.
- To improve early identification of problem debt, by development of a proper process environment encouraging open and up front reporting from Relationship Managers.
- The protection of the Bank’s interests in, by taking appropriate restructuring or recovery actions (by means of direct representation and negotiation).
- The protection of the Bank’s reputational interests.
- To assume responsibility for specific accounts within your designated portfolio.
- To evaluate the credit risk on applications within your portfolio as required and to recommend approval, decline or alternative appropriate courses of action.
- Responsibility for minimizing the Bank’s risk arising from litigation, environmental claims, regulatory censure, or potential reputational loss regarding the impaired Accounts.
- Encourage Relationship Managers towards early reporting of potential problem debts.
- Track and provide information to the Area Head, GSAM E. Africa on the cause of losses, encourage the development of improved Credit Skills. { i.e. : Operation loss, Monitoring and Control, Credit Risk Assessment }
- Ensure you remain alert to the risk of money laundering and assist in the Bank’ efforts in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers.
Read Also:
- Strong negotiation skills to manage problem accounts in East Africa.
- Good interpersonal skills coupled with professional integrity in order to command respect and credibility in situations involving conflicting interests. (Internal and external).
- Tertiary academic qualification and/or extensive practical know-how in accounting, finance and banking practice and theory.
- Experience in the banking industry, with sound knowledge of risks involved in lending, particularly corporate and SME lending.
- Practical and technical knowledge of laws relating to bankers’ rights, corporate finance, security documentation and realization, appropriate Corporate Law, receivership, bankruptcy and winding up.
- Up-to-date knowledge of Economic conditions.
- Ability to resolve conflicts, manage crises and solve problems, withstand pressure, work fast, set priorities and organize management time among numerous accounts needing urgent attention simultaneously, with initiative, creativity, resourcefulness, analytical ability, energy and determination to execute and win.
- Ability to communicate well, both orally and in writing, and to conduct meetings (often in hostile/ confrontational circumstances and/or at very Senior Corporate/Bank levels) and focus on relevant issues.
- An ability and willingness to exercise initiative, make decisions, exercise responsibility and accept accountability for actions taken and decisions made.
- Financial engineering dexterity with a comprehensive repertoire of strategic and tactical tools. Numerous accounts needing urgent attention simultaneously, with initiative, creativity, resourcefulness, analytical ability, energy and determination to execute and win.
Read Also:
To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.
Posting Date: 18/Feb/2021, 6:39:51 PM
Unposting Date: 02/Mar/2021, 2:59:00 AM
