Food & Beverage – Captain Vacancy at Rotana Hotels
Food & Beverage – Captain
Rotana Hotels & Resorts · Tanzania
Job Description
We are currently looking for dynamic, and self-motivated Food and Beverage professionals who want to move their careers forward.
Recommended:
As a Captain you are responsible to provide professional and customer focused service to our Guests, ensuring their stay will become a memorable experience.
General Duties And Responsibilities-
Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
Acquire in depth knowledge of the Food & Beverage menu of the
assigned Outlet in order to assist and provide advice to Guests
Practice good customer relations and attend to customer complaints and queries satisfactorily
Ensure the Outlet is set-up for service and supervise for a smooth operation
Direct and supervise the service team to ensure that all duties are performed as per standards
Ensure that all Employees have received adequate training to perform their duties
Ensure proper organization, planning and control of supplies and
maintain concise record of all beverage stock in order to ensure that
the required is available
Ensure minimum wastage, breakage and spoilage
Actively use up selling techniques bye exceeding Guest expectations and to increase revenue
Operate in a safe and environmentally friendly way to protect guests’
and employees’ health and safety, as well as protect and conserve the
environment
Comply with the hotel environmental, health and safety policies and procedures
Skills
The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast-paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
- Teamwork
Read Also:
Food & Beverage – Food & Beverage Coordinator Vacancy at Rotana Hotels
Food & Beverage – Food & Beverage Coordinator
Rotana Hotels & Resorts · Tanzania
Job Description
We are currently looking for dynamic, and self-motivated Food and Beverage professionals who want to move their careers forward
As a Food & Beverage Coordinator you are responsible to support the Food & Beverage Management in the day-to-day operation by performing administration and operational tasks.
General Duties And Responsibilities-
Assist in controlling and analyzing quality levels of products and
service, Guest satisfaction, merchandising and marketing, operating
costs and sanitation
Establish and maintain effective Employee relations
Develop formal training plans and conduct on the job training sessions for Food & Beverage Department Employees
Assist with the compilation of new menus and beverage lists
Attend and contribute to weekly Food & Beverage Departmental meetings
Inform the Food & Beverage Department on a daily basis of all relevant information on operational matters
Oversee the preparation, presentation and service of Food & Beverage products to ensure highest quality at all times
Operate in a safe and environmentally friendly way to protect guests’
and employees’ health and safety, as well as protect and conserve the
environment
Comply with the hotel environmental, health and safety policies and procedures
Skills
The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast-paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
- Teamwork
Food & Beverage – Host / Hostess Vacancy at Rotana Hotels
Food & Beverage – Host / Hostess
Rotana Hotels & Resorts · Tanzania
Job Description
We are currently looking for dynamic, and self-motivated Food and Beverage professionals who want to move their careers forward.
As a Hostess you are responsible to receive and give a warm welcome to our Guests, providing an efficient and courteous approach at all times.
Read Also:
General Duties And Responsibilities-
Offer consistently professional, friendly, warm and engaging service
Welcome Guests to the assigned outlet, receive and conduct Guests to
tables, ensure that they are attended to and be available for them at
all times as a point of contact
Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
Set up the outlet prior to the business hours along with the service team
Coordinate with the service team in making necessary arrangements
according to floor plan for reservations or blocking off reserved tables
Observe the cleanliness and maintenance of the outlet and the entrance area
Assure the well-being of all Guests by maintaining a close, friendly, yet discrete contact
Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a Guest requests
Contribute in setting up the outlets database
Reassure the Guests’ satisfaction upon their departure
Operate in a safe and environmentally friendly way to protect guests’
and employees’ health and safety, as well as protect and conserve the
environment
Comply with the hotel environmental, health and safety policies and procedures
Skills
The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast-paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
- Teamwork
Food & Beverage – Waiter/Waitress Vacancy at Rotana Hotels
Food & Beverage – Waiter/Waitress
Rotana Hotels & Resorts · Tanzania
Job Description
We are currently looking for dynamic, and self-motivated Food and Beverage professionals who want to move their careers forward.
As a Waiter / Waitress you are responsible to provide professional service to our Guests, ensuring their restaurant visit will become a memorable dining experience.
General Duties And Responsibilities-
Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
Greet & seat customers and serve them in a professional, discreet & personalized way
Acquire in depth knowledge of the Food & Beverage menu of the
assigned outlet in order to assist and provide advice to Guests
Consistently monitor quality of Food & Beverage being served
Practice good customer relations and attend to customer complaints / queries satisfactorily
Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)
Ensure minimum wastage, breakage and spoilage
Actively use up selling techniques to exceed Guest expectations and increase revenue
Operate in a safe and environmentally friendly way to protect guests’
and employees’ health and safety, as well as protect and conserve the
environment
Comply with the hotel environmental, health and safety policies and procedures
Read Also:
Skills
The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast-paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
- Teamwork
