Job Details
Assistant Food & Beverage ManagerJob Vacancy (JV/ECL/SL01/23)
Our client Sopa Lodges isaregisteredTanzanianCompanyunderCompaniesOrdinance(Cap.212)andaleadingHospitality CompanywithOperationsin Tanzania with major operations in Arusha Town Serengeti in Mara region, Manyara, Tarangire National Park Arusha and Manyara region, other hospitality destination Tanzania and Zanzibar Island. On behalf of their management wearecurrentlyhiring for the above to be part of our client team. The position will be based in Serengeti National park in Tanzania.
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Position Title: Assistant Food and Beverage Manager
Reporting to: Food and Beverage Manager / General Manager
Supervises: Restaurant Team
Salary: Negotiable
Duty station:Serengeti Explorer
Start: End of December, 2023
Position Summary:
The main role of Assistant Manager/Assistant Department Manager is to organize, operate and develop his department for smooth, speedy and efficient service to guests. Responsible for the administration and operations of all Food and Beverage outlets. Ensuring maintenance of standards and maximum profitability. To create 100% Guest satisfaction by delivering food and beverage service to restaurant guests.
ASSISTANT FOOD AND BEVERAGE MANAGER DUTIES AND RESPONSIBILITIES:
- Develop and implement Food and Beverage promotions, strategies and special events in conjunction with the Food and Beverage Manager and Executive Chef
- To maintain optimum sales volume and strive to achieve sales objectives set forth by the Management for his department.
- To organize and develop restaurant service personnel by constant motivation and Training in order to provide satisfying working conditions to optimise guest satisfaction.
- To ensure that Food & Beverage Sales and Control Procedures are followed as prescribed by the Management.
- To handle guest complaints and redress guest grievances
- Negotiating/ menu planning/ co-coordinating.
- Maintenance of service standards and prompt resolution of any guest complaint
- Coordinate the upkeep and cleanliness of all venues by liaising with Housekeeping and Maintenance
- Ensure that all staff comply with the grooming and uniform standards
- Ensure that the Information and the inputs given or directed by the Food and Beverage Manager / HGM is carried forward effectively
- Ensure compliance with legislated health and safety requirements within the workplace and keep the Food and beverage manager updated on the same for any challenges or alterations required
- Ensuring customer delight by doing table supervision: Checking for correct order taking procedures by staff, correct sequencing and service of the dishes, quality control of the food being delivered to guests
- Periodic assessment of all existing staff working
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Education:
- Degree or Higher Diploma in Hotel Management or equivalent
- Culinary school short Training in food service management or related field is added advantage
Experience:
Has effectively managed Team Members for 5 years and above.
Previous experience in similar Job role.
Proven food and beverage management experience.
Working knowledge of various computer software programs (MS Office, Google suite etc).
PersonalAttributes
- Ability to spot and resolve problems efficiently
- Mastery in delegating multiple tasks
- Communication and leadership skills
- Up to date with food and beverages trends and best practices
- Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded
- Highly motivated, self-disciplined and well organized.
- A meticulous degree of pride in their persona|presentation
- Highestlevelofcommitmentanddedicationespeciallyindealingwithnegativesituationsandtheabilityto think out of thebox.
- Humble, yet drivenwith a track record ofperformance
We look forward to receiving your application!
If you are up to the challenge, possess the necessary qualifications and experience; please send your CV only quoting the job title and reference number on the email subject (Assistant Food & Beverage Manager) on or before 27th November, 2023 to application@expertconsultancy.co.tz
NOTE:
Please ready & understand the requirements before sharing your application with us. We regret to inform that with volumes of CV’s received, we will be able to reply to only candidates who will meet the required qualifications & experience.
Job Details
Our client Sopa Lodges isaregisteredTanzanianCompanyunderCompaniesOrdinance(Cap.212)andaleadingHospitality CompanywithOperationsin Tanzania with major operations in Arusha Town, Serengeti in Mara region, Manyara, Tarangire National Park Arusha and Manyara region, other hospitality destination Tanzania and Zanzibar Island. On behalf of their management wearecurrentlyhiring for the above position to be part of they’re team. The position will be based in Serengeti National park in Tanzania.
Position Title: Barista Coffee
Reporting to: F & B Manager
Supervises: None
Salary: Negotiable
Duty station:Serengeti Explorer
Start: End of December, 2023
Position Summary:
Barista prepares and serve hot and cold beverages, including various types of coffee and tea. Barista must be an expert coffee knowledge and can produce a range of coffee beverages, whilst also being involved in customer service, hygiene and sales processing.
Barista responsibilities include educating guests ondrinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates.
BARISTADUTIES AND RESPONSIBILITIES:
- Greet guests as they enter
- Give guests drink menus and answer their questions regarding ingredients
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
- Prepare beverages following recipes
- Preparing a range of different coffee drinks including espresso, café latte, macchiato, flat white and cold brew
- Selling coffee products such as beans, grinding and brewing equipment with the ability to provide demonstrations where necessary
- Serve beverages and prepared food, like cookies, pastries and muffins
- Keep the coffee station area clean
- Maintain stock of clean mugs and plates
- Check if brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate guests feedback to managers and recommend new menu items
Prerequisites:
Must be able to communicate in English writing and speaking and other languages are advantages. Good personality and Positive interpersonal skills required.
Education:
- Formal qualification or training as a barista
- Knowledge of coffee preparation from roasting and grinding beans to pouring coffee
- Secondary School Education; relevant hospitality school training is a plus
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Basic math skills Requirements and skills
- Previous experience working as a barista or waiter in a coffee shop
- Hands-on experience with brewing equipment
- Knowledge of sanitation regulations
- Flexibility to work various shifts
- Ability to gauge customers’ preferences
- Excellent communication skills
Experience:
- Previous bartending experience required in a Mid-scale or Luxury property. Experience in handling Point of sale (POS) terminals and Stock & Inventory management software.
We look forward to receiving your application!
Please send your CV and Cover letter quoting the job titleon the email subject (Barista Coffee Job Vacancy (JV/ECL/SL02/23) on or before 27th November, 2023 to application@expertconsultancy.co.tz
NOTE:
Please ready & understand the positions requirements before sharing your application with us. We regret to inform that with volumes of CV’s received, we will be able to reply to only candidates who will meet the required qualifications & experience.
