Senior Fraud Advisor-Ethics Unit at Catholic Relief Services
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
CRS has invested significantly in fraud prevention, detection and response. The Senior Fraud Advisor (SFA) is a seasoned auditor/investigator who will lead the design & development of agency-wide fraud training, awareness & capacity strengthening programs. The SFA will also help drive fraud prevention through analysis, knowledge management, learning and policy review & improvement. The SFA will also provide technical advice and solutions on fraud risk management strategies to strengthen and help build preventive and response capacity of the Country Programs, the Regions and other departments.
Develop & Implement a Fraud Training, Awareness & Capacity Strengthening Program
- Lead the design, development and implementation of agency-wide fraud risk management training program.
- Consult and engage within EtU and across the agency (departments, CPs and Regions) to identify training and capacity strengthening needs.
- Lead key training and capacity building components including i) fraud prevention & awareness for CRS staff ii) training of investigators and other frontline staff that carryout investigations and iii) fraud risk awareness & mitigation programs for implementing partners.
- Manage, coordinate and lead implementation of the fraud training, awareness and capacity strengthening program. Identify and apply a combinations of training strategies, curricula, learning methods and delivery channels (CRSLearns, workshops, webinars, face-to-face, training of trainers, peer-to-peer learning, etc.) and other initiatives that ensure efficiency and effectiveness of our fraud training and awareness program.
- Manage and facilitate the review, finalization & approval of specific training components and material with key stakeholders including ELT, Regions/CPs and other functions within the agency.
- As the custodian of the investigation manual (tools, techniques & methods)- work with Fraud Allegation Management team and others to consolidate key outputs, publish the investigation manual, carry out related training & make required updates etc.
Drive Fraud Prevention through Analysis, Knowledge Management, Policy Improvement and Learning
- Lead knowledge management and learning- collect and analyze relevant data, evaluate and measure impact of various practices, activities and results related to CRS’ fraud response, prevention & detection.
- Carryout detailed analysis of case files to support review and improvement of key policies that drive fraud prevention, detection, and response. Actively contribute to the development and implementation of agency-wide policies, procedures, standards and tools that incorporate fraud risk management into CRS business practices.
- Through assessment and analysis, help identify at risk functions, processes and areas of vulnerability -develop training and fraud mitigation/preventive measures, implementation plans and support CPs and the Regions to roll out.
- Draft and share periodic & lessons learned reports, best practice and develop case studies and other tools and techniques that support training and preventive measures.
- Develop internal and external reports/summaries and presentations on CRS’ overall fraud risk management efforts, statistics/analytics.
- Represent and participate in fraud risk management events to identify trends, issues and work to enhance agency practices and approach to fraud risk.
- Provide technical advice and solutions on fraud risk management strategies to strengthen and build capacity of the Country Programs and the Regions. This should target to mitigate fraud, help comply with CRS policies, donor requirements and applicable local laws.
Other Responsibilities & Support
- Work closely with Director Field Operations and others as required to manage and lead Tier 3 (high risk cases) investigations and other special audits. Ensure key steps over the entire investigation cycle (planning, fieldwork, reporting and follow up) are effectively carried out as per CRS Fraud Allegation Management (FAM) Procedure, Policies, local laws and donor regulations.
- Effectively plan and manage the workflow of the various projects, assignments & work towards timely completion.
- Effectively manage and supervise staff not under direct supervision. Provide coaching and mentoring for CP and other staff, strategically tailor individual development plans & effectively manage team dynamics and staff well-being.
Basic Qualifications & Experience:
- Bachelor’s degree in Accounting, Business Administration or related discipline required. An MBA or a master’s degree in above specialties preferred.
- CIA, CFE or CPA or similar qualification is a must.
- A minimum of 10 years as a lead and manager overseeing audit and investigation assignments or function is a must.
- Knowledge of, and experience developing and implementing a fraud training & awareness program (material development & delivery) is a must.
- Experience as a learning facilitator, a good coach and ability to applying adult learning principles and practices.
- Work experience with an international organization is required; with an INGO preferred.
- Extensive knowledge of, and experience working with, USG, DFID, Global Fund, funding agencies, and other major public donors.
- Staff management experience and ability to supervise and direct staff. Ability to demonstrate effective interpersonal and communication skills; influence others both within and outside of functional areas of responsibility.
- Knowledge of CRS’ accounting systems (Oracle), policies & procedures (preferred)
Knowledge, Skills and Abilities (SKAs)
- Competence in audit and investigation, good understanding of the key components of fraud risk management including prevention, training/awareness, detection, and response.
- Solid experience developing and rolling out fraud training and capacity-building programs, materials, and communications.
- Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.
- Strong strategic, analytical, skills with capacity to see the big picture and ability to make sound judgment
- Unpretentious and smart; a problem solver who seeks to find constructive solutions within compliance and policy requirements.
- Strong writing and oral communication skills.
- Positive, approachable with service orientation to colleagues and teams.
- Proactive, resourceful and results-oriented
- Ethical conduct in accordance with recognized professional and organizational codes of ethics
- Solid planning & organizational skills: the ability to be flexible and deliver on multiple assignments, work well under pressure in a fast-paced environment
Required Languages – Fluency in written and spoken English a must. French, Spanish and or Arabic a plus.
Travel – Willingness and ability to travel (approx. 40%)
Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Continuous Improvement & Innovation
- Builds Relationships
- Develops Talent
- Strategic Mindset
- Accountability & Stewardship
Key Working Relationships: (Optional)
Internal: Ethics Unit Colleagues, DRDOps, RDs, Country Representatives; Finance, Internal Audit; OGC; Human Resources (GPR), HRD, FRMT, Partnership, MEAL, Risk & Compliance & others.
External: Donor IGs; Various donor representatives, Other iNGOs staff (IA, Risk & Compliance); Caritas International Members.
***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.