Opportunities at Standard Chartered Bank


Head, Human Resources (Tanzania) - (1900012491)
Job: Human Resources
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Posting Date: 20/May/2019
Unposting Date: 03/Jun/2019
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

  • Develop strategic people plan which is aligned to driving business performance through organisation design and a continued focus on the factors which drive engagement & outcome.
  • Manage the consistent and aligned delivery of HR policy, standards, guidelines and processes within area of focus
  • Provide local insight to respective country & bank wide stakeholders.
  • Lead on selection, recruitment and on-boarding decision at B4 and below in areas of focus within authorities and as part of standard process.
  • Manage specific ER and HR operation risks in the area of focus.Design & Implement the talent strategy for key product or segment areas.
  • Provide expert advice and coaching to local leaders both as a team and as individuals to drive business performance and build line manager’s leadership capabilities through people practices e.g. high engagement, people development, playing to strengths
  • Manage specific HR projects which contribute to the bank’s people agenda.
  • Support line managers in understanding and deploying bank people policies, products and processes to drive engagement thereby driving business performance
  • Integrate HR products to provide business solutions
  • Initiate and facilitate group interventions to solve business problems
  • Work with CEOs and EXCO to ensure a robust talent pipeline to meet the future needs of the countries through managers identifying developing and appropriately stretching talent at every level. Strengthen business capabilities through proactive management of critical talent.
  • Drive the Bank's culture in creating a 'preferred' work place for our employees and fosters an environment where employee behaviour is aligned to our value
  • Play a key role in managing complex organisational change projects with people implications.
  • Lead the continuous review of the business operating model for its cost efficiency and demonstrate proactively in surfacing and securing improvements.
  • Collaborate with Functional HR colleagues on all products (e.g. Talent Learning & Culture, PRB Delivery, etc) to agree stakeholder engagement, drive functional strategies & processes and messages.
  • Collaborate with colleagues across HR (including specialists and HRSSC) to provide feedback and ensure continuous improvement in the function.
  • Act as a formal/informal coach and mentor for junior members of the overall HR function to ensure delivery of best practise HR and appropriate stakeholder management
  • Provide leadership in HR to comply with the highest standards of regulatory and business conduct and practices as defined by internal and external requirements. Understand and ensure compliance with all applicable laws, regulations and guidelines including those governing securities activities, company law, anti-money laundering, terrorist financing and sanctions; the bank’s policies and procedures; and the bank Code of Conduct.
  • Take personal responsibility for understanding the risk and compliance requirements of the role. Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters.
  • Embed the bank’s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes and regulations, as part of the culture. Lead by example by displaying exemplary conduct behaviours and take personal responsibility for:
  1. the conduct of individuals in HR ensuring behaviours set out in the Bank Code of Conduct are followed.
  2. HR achieving the outcomes set out in the Conduct Principals and Pillars.
  3. All direct reporting line managers are individually accountable to proactively communicate, collaborate and agree on the conduct ratings of employees.
Our Ideal Candidate
Knowledge/ Experience and skills
  • Experience of being a Country Head, HR or HR Business Partner with at least a minimum of 5 years experience as a generalist HR professional.
  • Ability to understand various HR products and how these may be implemented within a country (e.g. engagement, performance management).
  • Ability to identify emerging People Management Risks and support appropriate steps to mitigate emerging issues.
  • Ability to create and deliver a robust Strategic People Agenda or people plan
  • Ability to understand and interrogate financial data (e.g. interpreting P&L, headcount reports, Country budgeting documents)
  • Ability to manage change and to work through ambiguity
  • Good understanding of the risk framework and ability to work effectively within the controls environment
  • Experience of organisational development (including use of consulting tools and change models).
  • Understanding and practical experience of managing Employee Relations activities and relationships with regulators and government related agencies. e.g., Employee Relations, managing redundancies, investigations & disciplinary process and external litigation.
  • Uses knowledge, communication and relationship skills to positively influence key business decisions and create cross-team collaboration.
  • Forms effective relationships with key Stakeholders across the matrix.
• Advanced facilitation skills at an individual and team levels.
• Ability to coach effectively at an individual and leadership level
• Gains followership and commitment through confident and courageous influencing.
• Ability to lead and engage a high performing team as well as performance manage.
• Knowledge of the latest HR trends, best practices and how to successfully apply them.
• Commercially, culturally and diversity aware, with high sensitivity to the social, economical and political environment.
• Strong work orientation, taking ownership to deliver on time every time, consistently.
• Assertive, tenacious and willing to challenge when required
• Proactive, takes the initiative and effectively deals with resistance
• Trusted, credible partner & advisor
• Strong team orientation, collaborative, working effectively in virtual International teams
• Ability to effectively coach, mentor and delegate appropriate work to their team and/or to the product partners

Apply now to join the Bank for those with big career ambitions.