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Senior Credit Administration Officer (3 Position(s)) at NMB Bank
Senior Credit Administration Officer (3 Position(s))
Job Location :
Head Office
Job Purpose:
Support credit administration by preparing loan documentation,
monitoring the credit portfolio, and performing secretariat duties.
Responsible for ensuring timely and accurate processing, compliance with
internal policies and regulations, helping to mitigate credit risk
through follow-up and reporting and contributing to the efficiency and
integrity of the Bank’s credit operations.
Main Responsibilities:
Recommended:
Ensure timely preparation of loan documentation Prepare, review, and
execute loan documents and offer letters. Verify drawdown conditions and
serve as a subject matter expert by providing guidance and training on
documentation-related matters.
Prepare and share daily documentation and drawdown requests report to the network and other stakeholders.
Proactively manage the loan portfolio to maintain and enhance the
quality of the loan book by ensuring strict compliance with approved
terms and conditions, identifying potential risks early, and
implementing corrective measures to safeguard asset performance.
Ensure that all the conditions subsequent of business are adhered to as
per the credit approval. Timely payment of Land rent on properties held
as security, and timely renewal of insurance covers to safeguard banks
collateral.
Ensure timely review and renewal of credit facilities by submitting
periodic reports to relationship officers or managers, thereby avoiding
unnecessary extensions
Monitor and track key risk indicators (NPL, PAR, LTV etc.), identify
early signs of deterioration, and initiate remedial actions to minimize
losses.
Ensure that records for the paid off loans are properly maintained, and
the securities are delivered to legitimate owners 30 days after paying
off.
Ensure collateral oversight – Conduct regular visits to all collateral
assets. Ensure timely renewal of land rent, insurance, title deeds, and
valuations. Track and maintain the validity of these items and ensure
all related documents are properly recorded in the system.
Ensure full compliance with guarantee program requirements by enforcing
timely and accurate reporting, managing claims in borrower default
scenarios, and verifying prompt payment of all associated fees in
accordance with contractual obligations.
Participate in the closure of audit issues, including internal, external, and BOT audits
Ensure that any disbursement exceptions authorized in cases where
standard conditions have not been fully met are resolved and fully
closed within a strict 90-day timeframe.
Ensure that queries and enquiries like Loan Balance Requests,
Liquidation Requests, Confirmation of no Balance, Collateral Discharge,
Loan Application Issues, and Loan Corrections are handled timely and in
accordance with SLA (Service Level Agreement
Prepare reports for various credit committees. This includes developing
agendas, compiling relevant documents, taking meeting minutes, following
up on action items, communicating with stakeholders, and maintaining
records, among other responsibilities.
Ensure that all service providers (e.g., quantity surveyors, valuers,
collateral managers, guarantors) deliver services in line with
contractual obligations, regulatory standards, and performance
expectations.
Work closely with Credit Risk, Legal, and business units to implement
strategies for monitoring credit exposure and ensuring operational
effectiveness.
Adhere to SLAs and TATs, participate in departmental projects, and
perform additional duties as assigned by Senior Managers and Head;
Credit Administration.
Knowledge and Skills:
Strong understanding of credit and lending principles
Awareness of BOT guidelines, internal policies, and audit
In-depth knowledge of loan documentation and Legal Framework
Collateral management
Risk Management
Audit and reporting
Read Also:
Excellent analytical and critical thinking skills, with the ability to
interpret complex financial data and make informed decisions.
Proactiveness and remediation
Attention to detail
Effective communication and Stakeholder’s Management.
Qualifications and Experience:
Bachelor’s degree in Finance, Accounting, Statistics, Economics, Business Administration, Law or related fields.
Master’s degree or professional certification is an added advantage
At least 3 years’ experience in Credit administration, Loan
documentation, Portfolio management and Risk Management in banking or
financial services.
NMB Bank Plc is an Equal Opportunity Employer. We are committed to
creating a diverse environment and achieving a gender balanced
workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.
NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.
Job opening date : 20-Mar-2026
Job closing date : 03-Apr-2026
Specialist; Application Support (1 Position(s))
Job Location :
Head Office, Hq
Job Purpose:
Responsible for proactive monitoring, conduct level 2 troubleshooting,
and escalate all incidents and problems raised within the Network
Operation Center (NOC) to ensure 24/7 operations
Main Responsibilities:
Work with the Development team, understand the new products and systems,
and ensure the right support is provided throughout the transition
period.
Second-level support for all applications and services supported by the
service delivery unit (e.g. DSS, NMB Cure, SMAX, Site scope, onboarding
services, etc.).
Support and solve common and basic issues faced by customers, such as
solving minor knowledge issues, providing detailed support process
information, and fulfilling users’ requests that need IT involvement.
Perform and coordinate root cause analysis of Incidents and share RCA/incident reports.
Daily proactive monitoring, conducting first-level troubleshooting,
resolution, and escalation of all issues pertaining to Data Centre &
DR infrastructure, Core banking services, Core network, branch
connectivity, ATM/POS, Self-service channels, power & cooling
utilities at Head Office and branches.
Manage all incidents and problems logged regarding self-service and channels, ensuring SLA(s) and customer expectations are met.
Prepare daily, weekly, and monthly performance statistics for the
performance of services and data center infrastructure, status reports,
and graphical aids for management.
Automate and consolidate all manual process within the unit.
Knowledge and Skills:
Service management standards and baselines in Operating Systems, Network Virtual environments, Databases, and middleware
Good knowledge of networks, applications, data center infrastructure,
self-service channels, power, and cooling utilities monitoring and
troubleshooting.
Possess good interpersonal skills.
Creative, innovative, aggressive and a team player.
Good observation and analytical skills.
Flexibility to work on shift rotation basis
Familiarity with Agile development methodologies.
Experience with varieties of databases and object-relational Mapping (ORM) frameworks.
Knowledge of programming and shell scripting, e.g., Java, Python, Bash script
Linux & terminal commands
DevOps skills
Qualifications and Experience:
Bachelor’s degree in computer science or related academic field.
Three years’ experience in handling Application Support, development and intregration in large corporate organizations.
Read Also:
Experience in developing with two of the following languages C#/.Net, PHP, Java and Objective-C/Swift is an added advantage.
Experience with web application technologies including CSS3, HTML 5 and JQuery/JavaScript
Experience with the following tools GIT, NetBeans IDE/Eclipse, Visual Studio, and Android Studio
ITIL, Linux & terminal commands qualification is preferred.
Experience in systems and Network security technologies such as TCP/IP,
Network devices (Switches, Routers and Firewalls), UNIX/Linux, Windows,
Oracle & Microsoft Database is desirable
NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.
NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.
Job opening date : 20-Mar-2026
Job closing date : 03-Apr-2026
Audit Manager Data Analytics at NMB Bank
Job Location :
Head Office
Job Purpose:
Responsible for leading the development and execution of data driven
audit techniques to enhance the Internal Audit Department’s ability to
provide risk focused and technology enabled assurance across the bank.
Main Responsibilities:
Lead the design of analytics scripts, dashboards, and automated routines to support audit planning, fieldwork, and reporting.
Supporting Internal Audit Management in the implementation of Internal
Audit strategy on Data Analytics, robotics (AI) and continuous auditing
of critical bank’s processes, providing insights into risk management,
compliance, and operational efficiency.
Develop predictive analytics models that enhance identification of
unusual patterns, exceptions, emerging risks, and potential fraud across
banking operations.
Build and maintain continuous audit and continuous monitoring frameworks
aligned to high risk areas (e.g., credit operations, payments, digital
channels, regulatory compliance).
Improve audit efficiency by introducing innovative tools and automation
opportunities (e.g., Python-based analytics, SQL routines, BI
dashboards).
Partner with audit teams to define data requirements and analytical
procedures for planned audits to enhance audit quality and
effectiveness.
Provide insights that strengthen audit findings, root-cause analysis, sampling strategies, and thematic reviews.
Support special audits, and forensic investigations with advanced analytics.
Lead the development and execution of data analytics and ICT audit
strategy in alignment with the Internal Audit departments goals.
Provide leadership, mentoring, and guidance to the data analytics and
audit team, fostering a culture of continuous improvement and
innovation.
Work closely with IT, business units, and external stakeholders to
ensure understanding of business processes and access to relevant data
and systems.
Communicate complex data findings and audit results to non-technical stakeholders, providing actionable recommendations.
Present analytical results to senior management in concise, visual, and
impactful formats (Power BI dashboards, automated reports, etc.).
Stay current with emerging trends and best practices in data analytics
and audit methodologies and recommend enhancements to the Bank’s audit
analytics framework.
Evaluate and recommend new data analytics tools, technologies, and methodologies to enhance the audit function.
Ensure analytics methodologies, scripts, and workpapers adhere to relevant standards and regulations.
Maintain strong data governance practice by ensuring accuracy, integrity, and confidentiality of Bank data.
Prepare and present clear, concise, and insightful audit reports and dashboards to management.
Maintain accurate records of data sources, methodologies, and analysis to support audit conclusions.
Knowledge and Skills:
Business understanding of core banking processes, Audit cycle and
framework, Enterprise-Wide Risk Management, IA best practices, with
knowledge of Internal Audit standards issued by the Institute of
Internal Auditors.
Technical
Excellent knowledge of internal audit practice in the Bank
Proficiency in data analytics tools such as ACL, IDEA, SQL, Python, R, or similar.
Strong understanding of data visualization tools like Tableau, Power BI, or similar.
Experience with Core Banking Systems, databases, and other related payment systems.
Behavioral
Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights.
Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical audiences.
Strong project management skills, with the ability to manage multiple priorities and meet deadlines.
High level of integrity and professionalism with a commitment to quality and continuous improvement.
Qualifications and Experience:
Bachelor’s degree in Accounting, Finance, Computer Science, Data Science, or related fields.
Professional certifications (e.g., CIA, CISA, CPA, ACCA) preferred.
Minimum of 4 years’ experience in internal/external audit, data
analytics, or related field with leadership experience in leading data
analytics initiatives.
Experience in developing and implementing data analytics methodologies within an audit function is highly desirable.
Read Also:
NMB Bank Plc is an Equal Opportunity Employer. We are committed to
creating a diverse environment and achieving gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.
NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.
Job opening date : 20-Mar-2026
Job closing date : 03-Apr-2026
Senior Software Developer (3 Position(s)) at NMB Bank
Job Location :
Head Office, Hq
Job Purpose:
To lead a high-performing team in analysing, designing, and deploying
robust software solutions that streamline bank operations. Bridge the
gap between complex business requirements and scalable technical
execution, ensuring the bank’s digital infrastructure remains
cutting-edge and efficient.
Main Responsibilities:
Strategic Leadership & Architectural Direction
Provide technical leadership and architectural direction during the
implementation of new features, ensuring systems are robust, scalable,
and maintainable.
Lead systems scoping, design, and pricing exercises in collaboration with business and development teams.
Proactively identify and document technical debt, creating roadmaps to address it and ensure a healthy codebase.
Recommend changes to policies, processes, and procedures to enhance the software development lifecycle (SDLC).
Software Engineering Excellence
Write clean, efficient, and well-documented code while enforcing strict coding standards across the team.
Ensure all solutions are production-ready by incorporating crucial logs
and observability capabilities for real-time operational monitoring.
Integrate advanced development practices, including test automation,
feature flags, and systematic refactoring of existing modules.
Manage the integration of diverse software subsystems into a unified
whole, ensuring seamless interoperability across the bank’s digital
ecosystem.
Security, Compliance & Problem-Solving
Implement and adhere to strict security protocols and regulatory
standards (e.g., GDPR, PCI DSS). Foster a security-first culture within
the engineering team.
Lead the debugging and resolution of complex software defects and
production issues. Collaborate with DevOps and support teams to conduct
Root Cause Analysis (RCA).
Evaluate user requirements and impact analyses to determine the
feasibility and effort required for proposed technical solutions.
Mentorship & Collaboration
Support and grow the engineering team through structured coaching,
mentorship, and the implementation of a knowledge-sharing program.
Conduct rigorous code reviews to maintain quality and distribute expertise among team members.
Work closely with QA, DevOps, Security, and Product teams to deliver high-quality software on time and within scope.
Knowledge and Skills:
Expert knowledge in programming languages Java, JavaScript, Python, Kotlin, or Swift
Bonus C# and PHP
Expert Knowledge in Spring Framework, React JS/ Native, Flutter or Angular
Bonus Laravel
Deep familiarity with Agile (Scrum) development environments.
Excellent communication, pragmatic problem-solving, and thorough analytical thinking skills.
Qualifications and Experience:
Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.
Minimum 4 years of core software development experience.
Hands-on experience with CI/CD pipelines, automated builds, and release management.
Strong grasp of solid principles, design patterns, and clean code practices.
Proven experience with various databases and Object-Relational Mapping (ORM) frameworks.
Agile/Scrum Certification is preferred.
Proven track record in Backend, Web & Mobile Application Development (full-stack)
Previous experience integrating Banking Products/Systems.
Read Also:
NMB Bank Plc is an Equal Opportunity Employer. We are committed to
creating a diverse environment and achieving a gender-balanced
workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.
NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.
Job opening date : 20-Mar-2026
Job closing date : 03-Apr-2026