About Us
Tanzania Commercial Bank is a Bank that provides competitive financial services to our customers and creates value for our stakeholders through innovative products with a vision “to be the leading bank in Tanzania in the provision of affordable, accessible and convenient financial services”. As part of organizational development and management of its human capital in an effective way, Tanzania Commercial Bank commits itself towards attaining, retaining and developing the highly capable and qualified workforce for Tanzania Commercial Bank betterment and the Nation at large.
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Position Details
- Position: Senior Manager Data Scientist
- Rank: Principal Relationship Officer I
- Department: Digital & Innovation
- Salary Scale: COBSS 9 (at Principal level I)
- Reports to: Chief Manager Digital & Innovations
- Location: Dar es Salaam
Position Objective
The Senior Manager – Data Scientist will drive TCB Bank’s data transformation journey by developing advanced analytical models that inform strategic decisions, improve customer experience, and optimize business performance. The role will lead the end-to-end design and implementation of data science initiatives, from descriptive to prescriptive analytics, ensuring that insights generated directly translate into commercial value for the bank.
Key Responsibilities
1. Data Science Strategy & Leadership
- Develop and execute TCB’s data science roadmap to accelerate the bank’s shift from descriptive to predictive and prescriptive analytics.
- Lead a team of data scientists, analysts, and data engineers in building scalable, business-impactful analytics solutions.
- Promote a strong data-driven culture across all divisions, influencing strategic initiatives in Retail, Corporate, Risk, Treasury, and Operations.
- Partner with the Head of Data & Analytics to integrate analytics into business strategy, digital banking, and innovation initiatives.
2. Model Development & Advanced Analytics
- Design, develop, and deploy machine learning and AI models to support:
- Credit scoring and risk modeling
- Customer segmentation and churn prediction
- Fraud detection and transaction monitoring
- Pricing and product optimization
- Campaign targeting and lifetime value modeling
- Apply predictive and prescriptive analytics to improve decision-making in lending, deposits mobilization, and customer engagement.
- Ensure models are explainable, ethical, and compliant with regulatory standards (BOT, GDPR, etc.).
- Oversee model performance monitoring, versioning, and continuous improvement.
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Qualifications, Skills & Experience
Holder of Master Degree in one of the following fields; Data Science, Statistics, Mathematics, Computer Science, Engineering and Information Technology, computer Engineering or Equivalent qualifications from recognized institutions with at least sixteen (16) years of experience:
- At least 3 years in a leadership or managerial role within financial services, banking, or fintech.
- Proven experience in developing and deploying machine learning models in production.
- Proficiency in Python, R, SQL, and related analytical libraries (Pandas, Scikit-learn, TensorFlow, PyTorch).
- Strong knowledge of cloud platforms (Azure, AWS, GCP) and visualization tools (Power BI, Tableau).
- Understanding of banking operations, risk management, and regulatory compliance is highly desirable.
Manager Customer Value Management (CVM) & Insights
About Us
Tanzania Commercial Bank is a Bank that provides competitive financial services to our customers and creates value for our stakeholders through innovative products with a vision “to be the leading bank in Tanzania in the provision of affordable, accessible and convenient financial services”. As part of organizational development and management of its human capital in an effective way, Tanzania Commercial Bank commits itself towards attaining, retaining and developing the highly capable and qualified workforce for Tanzania Commercial Bank betterment and the Nation at large.
Position
Manager Customer Value Management & Insights I
Rank
Senior Relationship Officer I
Department
Digital & Innovation
Salary Scale
COBSS 7 ( at Officer level I)
Location
Dar es Salaam
Position Objective
The CVM & Insights Manager will be responsible for driving customer growth, retention, and profitability by leveraging data-driven insights and personalized engagement strategies. The role focuses on developing and executing CVM campaigns, advanced customer segmentation, lifecycle management, and analytics to maximize customer value across all product & Channels.
This position sits at the intersection of data science, marketing, and business strategy — ensuring that TCB’s customer engagement is intelligent, targeted, and measurable.
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Qualifications, Skills & Experience
Holder of Bachelor Degree in one of the following fields; Mathematics, Statistics, Data Science, Economics, Business Analytics, computer science and Information Technology or Equivalent qualifications from recognized institutions with at least ten(10) years of experience.
- Deep knowledge of cash management, collections, payments infrastructure, and digital banking technologies.
- Proven track record of leading teams and driving revenue growth.
- Strategic and commercial mindset.
- Strong understanding of financial products and regulatory environment.
- Excellent leadership and stakeholder management skills.
- Analytical and data-driven decision-making.
- Digital and innovation-oriented.
- Client-centric with strong communication skills.