Head; Operational Risk at NMB Bank
Job Location :
Head Office, Hq
Job Purpose:
Responsible to
lead the embedding and maintenance of an effective operational risk
framework within the business to drive up standards of operational risk
management and improve operating loss and audit performance.
Main Responsibilities:
Recommended:
Risk Assessment & Management
- Advise and support the business in the effective identification, assessment and management of its operational risks consistent with its defined appetite.
- Prepare, monitor and report on the bank’s risk appetite statement to RCC and Board.
- Deliver value-added MI and analysis of the drivers of operational risks to help business and senior management better manage operational risk and the associated capital charges.
- Direct and implement, in conjunction with the business, an agreed programme of risk and control self-assessments (RCSAs) to identify and assess the key risks to business processes/systems, to determine the effectiveness of operational controls and to advise the business on control improvements and risk mitigation.
- Design and implement an agreed programme of regular monitoring and evaluation to assess appropriateness and effectiveness of the internal governance and control arrangements for the Business and compliance with key Codes/regulations.
- Review and independently monitor controls related to disaster recovery and business continuity plans
- Develop and regular review of Operational risk related policies to ensure relevance. Adequate monitoring of activities
- Ensure adequate implementation of ERM Framework within the bank.
Stakeholder Relationship Management
- Develop and maintain relationships with key Business leaders across the business to drive ownership and awareness of operational risk and to promote a proactive risk/reward approach to the management of operational risk.
- Establish and maintain effective contacts with key regulatory and industry bodies on operational risk matters to ensure timely and adequate closure.
- Lead the cultural change required to integrate operational risk
measurement into all risk reward decisions and general business
management.
Team Leadership & Management
- Directly manage, coach and develop a small team of operational risk professionals.
- Promote a culture of service excellence within the team in all its dealings with internal clients (and external parties as appropriate).
- Ensure full compliance, provide oversight as well as monitor the implementation of various consumer protection requirements across business area/Unit.
Preferred
- A detailed understanding of risk principles, processes and techniques and their practical application.
- Knowledge of relevant regulatory frameworks and legislation e.g. Basel II.
- Excellent analytical skills and problem-solving ability
- Decision making
- Advanced presentation skills
- Influencing and negotiation
- Good communication skills & Full understanding of Banking systems, processes, risks and controls.
Qualifications and Experience:
- Bachelor’s Degree in business related studies
- Professional Risk Management Certification or willingness to obtain the same.
- Banking Experience of more than 7 years preferably in Risk management or Audit.
- Experience of managing stakeholders at all levels.
- Previous risk management experience across many parts of the risk process e.g. audit, compliance, regulation, risk control, operations etc.
- Substantive experience gained in a financial services business or professional services firm.
- Leadership experience in a medium to large organization is desirable.
Job opening date : 05-Dec-2025
Job closing date : 19-Dec-2025
Senior Manager; Emerging Payments at NMB Bank
Job Location :Head Office, Hq
Job Purpose:
Responsible for comprehensive product management and development of next-generation payment technologies, including identifying new payment solutions, overseeing the entire product lifecycle from conceptualization to launch and ongoing enhancement while collaborating with cross-functional teams in line with NMB Bank strategy shaping the future landscape of payments in Tanzania.Responsible to provide strategic leadership to a team of Senior Product Analyst(s) and Product Manager(s), fostering an environment of product evolution, collaboration, and continuous improvement.
Main Responsibilities:
Strategic Vision and Execution
Relationship Management
Proactively build and maintain strong, collaborative relationships with internal divisions, members and regulatory authorities.
Manage relationships with Fin Techs, payment schemes (VISA, Mastercard etc.)
Represent NMB as the Emerging Payments Subject Matter Expert (SME) in various forums and clients’ meetings.
Prepare strategic presentations and key updates for management.
Qualifications and Experience:
Bachelor’s Degree in Business Administration, Banking, Finance, Computer
Science, Information Technologies or Business-related field. MBA is a
plus.
Read Also:
NMB Bank Plc is an Equal Opportunity Employer. We are committed to
creating a diverse environment and achieving a gender balanced
workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.
Only shortlisted candidates will be contacted.
Job opening date : 05-Dec-2025
Job closing date : 19-Dec-2025
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