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Job opportunities at KARAFU Enterprises Limited
KARAFU Enterprises Limited, a growing retail and distribution company in Dar es Salaam and Pwani, is hiring for 48 positions to strengthen store operations, people management, sourcing, and sales performance. Committed to excellent customer service, ethical business practices, and continuous improvement, we offer a supportive, growth-oriented work environment with opportunities for training, mentorship, and career progression. Below are the details of the available roles, qualifications, and application process.
About KARAFU Enterprises Limited
KARAFU Enterprises Limited is dedicated to delivering exceptional customer experiences through retail and distribution. We are expanding our team to enhance operational efficiency, uphold ethical standards, and drive sales performance in our stores.
Available positions
Supermarket Supervisors – 3 positions
Role Purpose: Lead day-to-day store operations, deliver great customer experiences, manage staff performance and development, and ensure compliance with company standards and regulatory requirements.
Key Responsibilities:
- Oversee daily operations, merchandising standards, cash handling, cleanliness, and floor discipline.
- Recruit, train, schedule, coach, and evaluate store staff; support HR with administrative tasks related to your team.
- Resolve customer complaints promptly; monitor and continuously improve customer service KPIs.
- Monitor inventory levels, guide replenishment, and prevent stock-outs and over-stocking.
- Enforce compliance with safety, hygiene, and legal requirements; uphold ethical business practices.
- Track performance, produce shift/daily reports, and recommend process improvements.
- Stay updated on retail trends and translate insights into actionable improvements.
Qualifications & Competencies:
- Diploma/Degree in Business, Retail Management, Supply Chain, or related field.
- Minimum 2 years of experience in supermarket/retail operations with team-leading exposure.
- Strong interpersonal and problem-solving skills; customer-centric mindset.
- Proficiency in MS Office/Google Workspace and basic POS/stock systems.
- Integrity, accountability, and the ability to work shifts/weekends/public holidays.
Human Resources (HR) Officers – 3 positions
Role Purpose: Manage the employee life cycle—including recruitment, onboarding, performance management, compensation & benefits, learning & development, employee relations, policy compliance, and HR records—aligned to company strategy.
Core Responsibilities:
- Recruitment & Onboarding: Draft JDs, post vacancies, screen and interview candidates, coordinate offers, and onboard new hires.
- Compensation & Benefits: Administer payroll inputs, benefits, leave, and advise on pay structures and statutory deductions/pensions.
- Training & Development: Coordinate training plans, track performance, and support career growth and skills enhancement.
- Employee Relations: Handle employee concerns, resolve workplace conflicts, and manage disciplinary/grievance procedures fairly.
- Policy & Compliance: Develop, update, and enforce HR policies; ensure compliance with employment laws and regulations.
- Record Keeping: Maintain accurate, confidential HR records (attendance, performance reviews, personal files).
- Strategic Alignment: Ensure HR activities support overall business goals and culture.
Qualifications & Competencies:
- Diploma/Degree in HRM, Business Administration, Industrial Relations, or related field.
- Minimum 2 years of HR experience; retail exposure is an added advantage.
- Working knowledge of labour laws, HRIS, and best-practice HR processes.
- Excellent communication, discretion, and stakeholder management skills.
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Procurement Officers – 8 positions
Role Purpose: Source quality goods and services cost-effectively and on time. Build strong supplier relationships, negotiate best value, maintain accurate records, and collaborate with internal teams to meet operational needs.
Core Responsibilities:
- Estimate and establish budgets and cost parameters for purchases; track and report variances.
- Identify, evaluate, and onboard suppliers; maintain an up-to-date approved vendor list.
- Negotiate pricing, terms, and contracts to secure best value and delivery timelines.
- Review and analyze supplier options, prices, MOQs, and lead times; run comparative analyses.
- Ensure product quality standards and compliance with specifications before acceptance.
- Maintain accurate procurement records (POs, invoices, delivery notes, pricing history).
- Plan purchasing of equipment, services, and supplies in line with demand forecasts.
- Collaborate closely with store, warehouse, finance, and management to complete tasks and resolve issues.
Qualifications & Competencies:
- Diploma/Degree in Procurement & Supply, Supply Chain, Business, or related field.
- Minimum 1 year of procurement experience; retail/FMCG background preferred.
- Strong negotiation, vendor management, and data analysis skills.
- Familiarity with procurement policies, ethics, and inventory systems.
Shelf Keepers – 25 positions
Role Purpose: Deliver a positive shopping experience by welcoming customers, understanding their needs, offering product information, and closing sales—while maintaining a clean, well-stocked floor and accurate records.
Key Responsibilities:
- Greet and assist every customer; answer questions and provide tailored product recommendations.
- Handle transactions accurately; maintain up-to-date sales records, appointments, and follow-ups.
- Maintain merchandising standards, stock presentation, cleanliness, and shelf availability.
- Address customer inquiries and complaints courteously; escalate when necessary.
- Build lasting customer relationships through regular engagement and after-sales courtesy calls.
- Review personal sales performance and work towards daily/weekly targets.
Qualifications & Competencies:
- Diploma/Degree in Sales, Marketing, Business, or related field.
- Minimum 1 year of experience in retail/customer-facing sales.
- Excellent interpersonal skills, product knowledge appetite, and target-driven attitude.
- Comfortable with POS systems and basic MS Office/Google Workspace.
Cashiers – 6 positions
Role Purpose: Ensure smooth and accurate transaction processing, deliver positive customer experiences, and support supermarket operational compliance and efficiency.
Key Responsibilities:
- Scan/Input merchandise correctly; process diverse payments; issue receipts/invoices.
- Provide polite and responsive assistance; resolve minor customer issues; maintain checkout area order.
- Cash reconciliation; loss prevention; adhere to rules.
- Maintain checkout area cleanliness; report operational issues; assist with inventory checks.
Qualifications & Competencies:
- Typically a high school diploma or equivalent. Basic literacy and numeracy (reading product labels, calculating change) are essential.
- Minimum 1 year of experience in retail/customer-facing sales.
- Excellent interpersonal skills, product knowledge appetite, and target-driven attitude.
- Comfortable with POS systems and basic MS Office/Google Workspace.
- Basic familiarity with electronic devices to quickly learn how to operate POS systems, barcode scanners, and payment terminals.
Drivers – 3 positions
Role Purpose: Support administrative execution and logistics through safe, efficient, and meticulous driving and services.
Key Responsibilities:
- Ensure the official travel and commuting needs of management staff and employees, guaranteeing the safety of drivers and passengers.
- Provide effective support for the procurement and transportation services of administrative and logistics materials.
- Ensure proper daily management and maintenance of vehicles.
- Complete other temporary work arrangements.
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Qualifications & Competencies:
- Junior high school education or above, with basic reading and writing skills, able to fill out driving logs clearly, and understand administrative notices as well as vehicle operation instructions.
- Hold a valid motor vehicle driving license with more than 3 years of driving experience; no records of violations such as major traffic accidents, drunk driving, or drug driving.
- At least 22 years old, with no criminal record.
- In good health, with no diseases that affect driving.
- Familiar with the operation of common administrative vehicles such as sedans and commercial vehicles.
- Possess knowledge of vehicle maintenance and repair, and be fluent in English.
What we offer
- A supportive, ethical, and growth-oriented work environment.
- Opportunities for training, mentorship, and career progression.
- Competitive compensation aligned to experience and performance.
- The chance to make a real impact in a customer-focused retail business.
How to apply
- Email your CV and a brief Cover Letter (PDF format) to: karafu09@gmail.com.
- Use the subject line: “[Role Applied] – Your Full Name” (e.g., Sales Officer – Asha Mwinyi).
- In your cover letter, state your earliest start date and current/expected salary range.
- Include three professional referees with current contacts.
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted. If applying for multiple roles, submit a separate email for each role, tailoring your cover letter to the role’s requirements.
Equal opportunity employer
KARAFU Enterprises Limited is an equal opportunity employer and values diversity. All employment decisions are based on merit, competence, and business needs.
Note: Replace the placeholder location with your specific city/branch (Dar es Salaam or Pwani) when applying.
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