New Vacancies at Wasoko


Head Of Commercial at Wasoko

Wasoko is transforming African communities by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide previously unavailable services. Wasoko aims to provide everything a retailer needs, with no wholesalers or banks necessary. Thousands of retailers across East and West Africa use Wasoko’s mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees excited to work in a fast-paced environment.


Location- Tanzania

Job Summary: The Head of Commercial will play a pivotal role in shaping and executing Wasoko’s commercial strategy. This leadership position requires a seasoned professional with a strong commercial and business development background, particularly within the logistics and technology sectors. The successful candidate will drive revenue growth, manage key client relationships, and identify new business opportunities.

Key Responsibilities:

  1. Commercial Strategy and Planning:
    • Develop and execute the commercial strategy aligned with the overall business objectives.
    • Analyze market trends, competitor activities, and customer needs to identify growth opportunities.
    • Collaborate with cross-functional teams to align commercial strategies with operational capabilities.
  2. Business Development:
    • Lead the identification, evaluation, and pursuit of new business opportunities.
    • Build strategic partnerships with key clients, suppliers, and industry stakeholders.
    • Drive the development and implementation of innovative solutions to meet client needs.
  3. Revenue Generation:
    • Develop and implement pricing strategies to optimize revenue and profitability.
    • Monitor and analyze sales performance, identifying areas for improvement and growth.
    • Work closely with the sales team to achieve revenue targets and foster a high-performance culture.
  4. Contract Negotiation and Management:
    • Lead negotiations of commercial agreements, ensuring favorable terms for the organization.
    • Collaborate with legal teams to review, draft, and execute contracts and agreements.
    • Establish and maintain solid contractual relationships with clients and partners.
  5. Team Leadership:
    • Build and lead a high-performing commercial team, providing mentorship and guidance.
    • Foster a collaborative and results-driven culture within the commercial department.
    • Ensure effective communication and coordination with other departments to achieve overall business objectives.

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  • Bachelor’s degree in Business, Marketing, Logistics, or a related field; MBA is a plus.
  • Experience in E-commerce B2C or Traditional Trade background (FMCGs/Telecom etc.) Preferred.
  • Startup experience is a plus
  • Exceptional leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Strategic mindset with the ability to drive results in a fast-paced environment.

If you are a strategic thinker with a passion for driving commercial success in a fast-paced environment, we invite you to apply for the position of Head of Commercial. Join us in shaping the future of logistics through innovation and excellence.


Branch Warehouse Manager at Wasoko

Wasoko (“people of the market” in Swahili) is transforming communities across Africa by revolutionizing access to essential goods and services. We are East Africa’s biggest digitized retail distribution platform powered by our own in-house logistics network. Tens of thousands of informal retailers across seven countries (Kenya, Tanzania, Rwanda, Uganda, Ivory Coast, Senegal and Zambia) use Wasoko to order everyday essential goods and receive working capital financing.

The informal retailers of Africa today are the primary if not the only channel used by consumers to purchase essential goods worth over $600 billion per year. The fragmented infrastructure across large land mass, distributed but diverse population and rather a smaller basket size spend does not yet lend themselves to big basket retail or mass consumer eCommerce. Instead, the informal retail ecosystem is THE channel for building the plumbing for digital and consumer
commerce across Africa.

This is Wasoko’s opportunity. Wasoko with its brand, scale and logistics network is best positioned to build the technology-leveraged rails to serve the 1+ billion African consumers through informal retailers. We are building a digital-first operating system for informal retailers, initially focusing on B2B distribution but quickly incorporating other tools and services to help communities across Africa get more for less.

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Location: Mwanza, Tanzania


  • Fulfilment or Transport at Wasoko is a fun, fast-paced, agile and people-focused business. We believe in the motto ‘We win through our people.’
  • You will support and manage the Logistics team members in a branch, ensuring they have everything they need to achieve and maintain their optimal level of performance. At the same time, you will ensure that operational activities are in line with profit and cost targets, SOP and company policies.
  • This is a challenging role where you will have the opportunity to grow your career and be part of a strong team.
  • You must enjoy being part of a dedicated team working together to make a difference in the lives of our customers and employees in relevant and memorable ways.
  • If you are looking for a change and ready to make a difference … we are looking for you.

Reporting into: Logistics General Manager

If this sounds like a team you would like to join… Keep reading.


  • Ability to communicate at all levels
  • Ability to manage change processes
  • Ability to drive standards within the business
  • You are able to work in a challenging environment
  • Drive a culture of accountability, results and performance
  • Proven ability to design and implement or improve best-in-class inventory flows, e.g., optimized picking paths
  • Subject matter expertise in solving complex or process-related inventory management or transport issues

Duties & Responsibilities:

  1. You are a leader. Your top priority is to make sure all Logistics employees at the branch have what they need to do their tasks 110% of the time
    • What tool(s) do they need to function?
    • Do they have any blockages? Help them to remove these blockages
    • Compliance? Policy, SOPs and work instructions are aligned to the operations
    • Self-service data? Empower them to make decisions based on data while they do their jobs
    • Simplify the way our employees work – the goal is to get more for less (efficiency, productivity, etc.)
  2. Ensure operational KPIs are met and exceeded and the business has visibility on the performance of the branch
    • Drive teams to achieve consistent delivered in full on time (DIFOT)
    • Ensure inventory accuracy and receivables is maintained above 99% of the time
    • Live by the principle of ‘The Customer is King’ to ensure world-class customer service
    • Optimize last-mile costs per order, invest in continuous improvements to increase warehouse picker efficiency and reduce cost per pick, and forward plan to sweat vehicles as much as possible on every trip
  3. Build a strong layer of managers / associates to support the ground operations team to ensure all inbound and outbound workflows are properly handled in accordance with Wasoko network guidelines, procedures and delivery SLAs
  4. Communicate fulfilment centre constraints to key stakeholders to ensure inventory capabilities are fully aligned to reduce overstocks, eliminate out-of-stocks and deadstock
  5. Monitor and create a feedback loop with 3P vendors, especially Transport to ensure performance is optimal and key business metrics and network standards are being met
  6. Continuous review and evaluation of the transportation rate card with the goal of ensuring that 3P supplier rates are standardized and equal to or better than market rates
  7. Coordinate, align and support cross-functional stakeholders in the execution of new business development/projects/process changes
  8. Invest time in training a new generation of strong people ready to take on new challenges and opportunities while maintaining the same level of excellence in execution
  9. Create and foster an environment that promotes integrity, accountability and a winning attitude while providing a safety net for our employees to thrive, have fun and grow.

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  • Ability to lead, coach and train employees
  • Exceptional organizational and analytical skills
  • Goal-oriented, assertive and a practical problem solver
  • Ability to work independently and handle multiple projects
  • You have in-depth knowledge of last-mile logistics (inventory management and ERP processes (prior experience working with Manhattan and/or Loginext – highly desirable)) and transport (last-mile fulfilment, 3P vehicle management, etc.)
  • Extensive knowledge of the transportation and logistics industry with at least 5 years of experience. Excellent financial acumen with a good understanding of cost efficiencies
  • Degree in Transportation and Logistics, Supply Chain Management, Business Operations, Business Administration or equivalent qualifications. Or an advanced degree in the same field with experience in the logistics industry.