New Opportunities at vodacom


 HOD: Corporate Risk and Security at vodacom 

Posting Country:  Tanzania, United Republic of
Full Time / Part Time:  Full Time

At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this. 


We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. 

Role purpose & Key Responsibilities

Role purpose: 
The role manages a portfolio that include four (4) functions, namely:

  • Fraud Prevention/Detection;
  • Business Continuity Management (BCM);
  • Physical Security & Law Enforcement Assistance (LEA); and 
  • Forensic and Investigations.

In addition, the HoD: CRS act as a Secretary to the Risk Management Committee (RMC). The RMC Secretary report vertically through the FD to the local Audit and Risk Compliance Committee (ARCC); and the Vodacom Group RMC and the ARCC.

Key Responsibilities 

  • Managing local translation and execution of Vodafone/Vodafone Group CRS strategy, mission, vision, values, goals and objectives.
  • To Implement and translate i.e. localizing and enforcing the portfolio’s governance, based on the following:
  • Global Policy Standards (GPS);
  • Global Policy Detailed Requirement (GPDR);
  • Local policies and procedures; and
  • Contract management in case of a outsourced service e.g. physical security, where the following documents content are monitored and enforced:
  • Master Procurement Agreement;
  • Statement of Work (SoW); and
  • Service Levels Agreements (SLA)
  • Overseeing the duties and responsibilities of the below units, in summary:
  • Business Continuity Management (BCM)
  • Annual BCM planning and maintenance;
  • Reporting on progress on system testing versus the plan;
  • Assuring adequate recovery capabilities; and
  • Testing recovery capabilities. 
  • Physical Security & Law Enforcement Assistance (LEA) 
  • Access management;
  • Visitor Management;
  • Control Room Management;
  • Data Center Security;
  • Vodacom Premises Security; and
  • Law Enforcement Assistance (LEA)
  • Forensic & Investigations
  • Fraud Awareness;
  • Fraud Prevention;
  • Fraud Management; and
  • Investigations and reporting

Professional Qualifications, Core competencies, Knowledge, and Experience

  • University graduate with over 10 years’ experience in governance, risk and controls e.g. internal audit, spanning mobile telecommunication, banking, logistics and Fast Moving Consumer Goods (FMCG) industries.
  • Advanced Excel Skills.
  • Strong Leadership Skills
  • Strong Investigative and Research Skills
  • Surveillance and Intelligence gathering skills
  • Physical Security Risk Assessment Skills 
  • Excellent writing and communication skills, fluency in English and Kiswahili and ability to interact with other team members
  • Ability to apply knowledge and advise Management accordingly
  • Comfort navigating complex and fluid organizational structures within a fast-moving and global company. Build and maintain cross-functional relationships spanning multiple teams and geographies.
  • The ability to stay proactive and dynamic in a rapidly changing environment. A mind-set that is both analysis and process-oriented.
  • The ability to plan, organize and manage the delivery of key deliverables

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Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.