New Jobs at Bank of Africa

Branch Manager at Bank of Africa

Reports to: Head of Retail

Location: Arusha

Mission:

Ensuring overall Branch Management; staff management, business growth and development, operational excellence
Develop and implement business strategies to deliver performance and growth targets and Maintain good business environment.

Scope of Duties:

Prepare the branch budget and strategy and ensure profitability
Establish and develop sales opportunities to archive targets and meet customers’ expectations
Organizing the branch objectives in liaison with the retail officers in regard to annual objectives and sales campaigns
Ensure Branch coordination; weekly and monthly meetings with retail officers, Branch meetings and training of branch staff
Implement, monitor and analyze the achievements of the branch objectives.
Build and improve the quality of business and retail clients
Make regular customer visits to retain existing customer s and to build loyalty
Promote new business by selling banks products to new clients
Prepare and analyze credit applications for presentation to credit department.
Review all branch reports and oversee daily operations of all areas of the branch
Check and forward daily and weekly reports to Head office departments
Manage and monitor team workflow at the branch in line with set targets
Ensure service delivery standards are maintained in the branch
Ensure branch staff comply with statutory regulations and bank internal procedure n
Be involved in corporate social responsibility to improve visibility for the bank
Monitoring the overstepping reports and advising accordingly
Monitoring of commercial risk and debt collection
Manage term deposits
Provide customer balances
Advise walk in clients on the various accounts and facilities
Monitors and analyses with Sales Coordination Unit the quantitative and qualitative achievements of the branch
Implements business plans prepared in collaboration with the sales coordination structure to ensure achievement of objectives
Ensures development of branch profitability Any duty as may be assigned by a supervisor and or Head of Retail

Technical Know How:

Knowledge of banking.
Knowledge of market practice.
Excellent analytical and interpretational skills.
People management skills.
Budgeting skills.
Excellent planning, organisation and execution skills.
Positive and flexible attitude towards change and competition.
Computer literacy and familiarity with standard office computer applications.
Strong problem solving and decision making skills

Professional skills & Experience:

Degree in either Commerce, Finance or Marketing.
A minimum of 4 years’ experience in Banking Operations.
A good understanding of Banking Operations and Products.
Knowledge of Microsoft Excel Products.
Excellent interpersonal and communication skills.
Conflict resolution skills.
Negotiation and influencing skills.
Team player and strong leadership and management skills

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BOFYA HAPA NA JIUNGE NASI TELEGRAM KWA NAFASI (3,318+ POSTS)

Submission:

All the applicants should submit their application letter, CV and Certificates not later than 15th April 2024 to email: hr@boatanzania.com

THE HUMAN RESOURCES DEPARTMENT
BANK OF AFRICA – TANZANIA
NDC DEVELOPMENT HOUSE
OHIO / KIVUKONI STREET
P.O Box 3054
DAR ES SALAAM
TANZANIA.

NOTE: We shall communicate to only successful candidates who will meet all the requirements above.