New Opportunities at Impala Terminals


Human Resources and Administrative Officer at Impala Terminals

Main Purpose:

As an HR Officer in the logistics industry, your primary responsibility will be to support the human resources functions within the organization. You will play a significant role in ensuring effective recruitment, employee relations, performance management, compliance with relevant labour laws and ensure payroll reporting handled in a timely manner.


Recruitment and Onboarding.
• Source, screen, and interview candidates to ensure a qualified and divers talent pool following the companies procedures and processes.
• Coordinate the onboarding process for new hires ensuring a smooth transition into the organization.

Employee Relations
• Develop positive employee relations by addressing our concerns, resolving conflicts, and promoting a positive work environment.
• Conduct regular employee feedback sessions to gauge happiness and identify areas of improvement.

Performance Management
• Implement and manage performance appraisal processes, providing guidance to managers and employees as per our standard review process.
• Work closely with department heads to develop and implement performance improvement plans when necessary.

Training and Development
• Identify training needs and collaborate with training departments to develop programs that improve employee skills and knowledge
• Monitor and evaluate the efficiency of training initiatives.

Compliance and Legal Matters
• Stay updated on labour laws and regulations relevant to the logistics industry
• Ensure compliance with company policies and procedures, as well as local and national labour laws.

Benefits and Administration
• Local admin support for employee benefits programs, including health insurance, retirement plans and other company benefits.
• Serve as the main point of contract for employees regarding benefit related inquiries.

HR Administration
• Maintain accurate and up to date employee records ensuring confidentiality and compliance with data protection regulations
• On a monthly basis ensure overtime details are accurate and reported to payroll team in timely manner
• Ensure monthly payroll reporting is accurate
• Prepare reports on HR Metrics such as turnover, headcount, recruitment statistics

Safety and Wellness
• Collaborate with the safety department to promote a culture of work place safety.
Implement wellness programs to enhance employee well being.

• Organise and be responsible for all administrative activities to facilitate a smooth running office
• Ensure all administration and company documents are filed correctly and accurately as per companies filing system procedure and internally via our HR system.
• Facilitate the movement of incoming and outgoing official documents includes proper filing and recording
• plan office events, meetings, schedule appointments and preparing presentation material when required
• organise department inventory requirements, workstations, stationery, working tools, office materials etc

General Responsibilities
• Align with the provisions of employment and labour relations acts of Tanzania and all governing bodies and follow company policies and procedures
• Live companies core principles and work proactively in a customer related way in accordance with adopted procedures and best practices.
• Work co operatively with colleagues and external stakeholders to promote the companies overall business objectives.
• Ensure that confidentiality is respected and always maintained
• Perform ad hoc duties as assigned by the manager or department heads.

Read Also:

Knowledge Skills and Abilities, Key Responsibilities:

  • Degree in Business Administration, Human Resources or related field
  • Minimum 1-3 years experience
  • Proficiency in excel and word
  • Proficient in written and spoken English and Swahili.
  • Excellent interpersonal skills
  • Problem solving and decision making
  • Negotiation skills and stress management skills
  • Strong leadership, management and team building skills
  • Excellent organization and multitasking abilities
  • People Management

Key Relationships and Department Overview:

key relationships will all employees.

reporting to Regional HR as well as the General Manager.