Job Description
Corporate Sales Executive- Broking – (2300002H)
Job Purpose and Key responsibilities
Job Purpose
The job holder will be responsible for growth of revenues for brokers at the head office to meet set annual premium targets. The role will report to the Broking Manager.
Recommended:
Key Responsibilities
1. Secure new business through brokers.
2. Maintain excellent customer service to brokers.
3. Service existing business through brokers and follow up to ensure renewals.
4. Ensure payment of premiums before policy attaches.
5. Prepare weekly sales reports as required.
6. Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk.
7. Follow and adhere to underwriting guidelines and standards as communicated by Underwriting Manager from time to time
8. Follow up to ensure brokers are paid commissions timely and accurately
9. Guide and assist brokers on claims processing for their clients.
10. Respond to brokers and client enquiries.
11.Deliver on performance requirements as defined in the strategy map and personal scorecard.
Key Performance Measures
· New business
· Renewal retention
· Loss ratio
· Premium collection
· Compliance
· Net promoter score
Working Relationships
Internal Relationships:
Accountable to the Broking Manager
Required to liaise and work closely with Underwriting, Finance, Claims and other departments as may be necessary
External Relationships:
Britam customers
Brokers
Insurance companies
TIRA and other regulatory institutions
Knowledge, experience and qualifications required
Knowledge, experience and qualifications required
Bachelors’ degree (Insurance option preferred)
Professional qualification in Insurance (CII certificate or equivalent)
2-4 year’s relevant experience in the insurance industry
Essential Competencies
Presenting and Communicating Information: Speaks fluently; expresses
opinions, information and key points of an argument clearly; presents
effectively; responds quickly to others ‘reactions and feedback during
conversations; projects credibility.
Working with People: Shows respect for the views and contributions of
other team members; shows empathy; listens, supports and cares for
others; consults others and shares information and expertise with them;
builds team spirit and reconciles conflict; adapts to the team and fits
in well.
Adhering to Principles and Values: Upholds ethics and values;
demonstrates integrity; encourages individual responsibility towards the
community and the environment; models the organisational values during
every day interactions.
Analysing: Analyses numerical data and all other sources of information,
to break them into component parts, patterns and relationships; probes
for further information or greater understanding of a problem; makes
rational judgements from the available information and analysis;
demonstrates an understanding of how one issue may be part of a much
larger system.
Planning and Organising: Adhere to and monitor clearly defined
objectives; plans activities and projects well in advance and takes
account of possible changing circumstances; identifies and organises
resources needed to accomplish tasks; manages time effectively; monitors
performance against deadlines and milestones.
Delivering Results and Meeting Customer Expectations: Focuses on
customer needs and satisfaction; sets and models high standards for
quality and quantity. Monitors and maintains quality and productivity.
Works in a systematic methodical and orderly way. Consistently achieves
projects goals.
Primary Location: Tanzania, United Republic of-Dar es Salaam-Dar es Salaam
Organization: International Insurance Business
Job Type: Permanent
Shift: Day Job
Contract Type: Full-time
Job Posting: 30-03-2023
Unposting Date: 06-04-2023
Number of Openings: 1
Job Description
Corporate Sales Executive – (2300002G)
Job Purpose and Key responsibilities
Job Purpose
The job holder will be responsible for growth of revenues and customer numbers for the branch to meet set annual premium targets for the branch. The role will report to the Branch Manager.
Key Responsibilities
Secure new business directly or through intermediaries
Service existing business and follow up to ensure renewal
Maintain excellent customer service to intermediaries and direct clients
Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk.
Ensure payment of premiums before policy attaches.
Follow up to ensure intermediaries are paid commissions timely and accurately.
Recruit new agents, direct clients, new brokers and grow business from Bancassurance partners as per agreed KPI.
Train, coach and support new intermediaries to achieve sales targets.
Follow and adhere to underwriting guidelines and standards as communicated by Underwriting Manager from time to time
Prepare daily sales reports to branch manager and other reports as may be requested by management
Guide and assist clients on claims processing
Deliver on performance requirements as defined in the strategy map and personal scorecard.
Key Performance Measures
Achievement of production targets
Customer satisfaction
Customer retention
Working Relationships
Internal Relationships:
Accountable to the Branch Manager
Required to liaise and work closely with Underwriting, Finance, Claims and other departments as may be necessary
External Relationships:
Britam customers
Intermediaries (Brokers, Agents & Banks)
TIRA and other regulatory institutions
Knowledge, experience and qualifications required
Knowledge, experience and qualifications required
Bachelors’ degree in a business related field
Professional qualification in Insurance (CII certificate or equivalent)
At least two years’ experience in a similar position
Knowledge of Insurance Industry and concepts
Knowledge of Insurance regulatory requirements
Knowledge of sales and marketing2
Essential Competencies
Presenting and Communicating Information: Speaks fluently; expresses
opinions, information and key points of an argument clearly; presents
effectively; responds quickly to others ‘reactions and feedback during
conversations; projects credibility.
Working with People: Shows respect for the views and contributions of
other team members; shows empathy; listens, supports and cares for
others; consults others and shares information and expertise with them;
builds team spirit and reconciles conflict; adapts to the team and fits
in well.
Adhering to Principles and Values: Upholds ethics and values;
demonstrates integrity; encourages individual responsibility towards the
community and the environment; models the organisational values during
every day interactions.
Analysing: Analyses numerical data and all other sources of information,
to break them into component parts, patterns and relationships; probes
for further information or greater understanding of a problem; makes
rational judgements from the available information and analysis;
demonstrates an understanding of how one issue may be part of a much
larger system.
Planning and Organising: Adhere to and monitor clearly defined
objectives; plans activities and projects well in advance and takes
account of possible changing circumstances; identifies and organises
resources needed to accomplish tasks; manages time effectively; monitors
performance against deadlines and milestones.
Delivering Results and Meeting Customer Expectations: Focuses on
customer needs and satisfaction; sets and models high standards for
quality and quantity. Monitors and maintains quality and productivity.
Works in a systematic methodical and orderly way. Consistently achieves
projects goals.
Primary Location: Tanzania, United Republic of-Arusha-Arusha
Organization: International Insurance Business
Job Type: Permanent
Shift: Day Job
Contract Type: Full-time
Job Posting: 30-03-2023
Unposting Date: 06-04-2023
Number of Openings: 1
