Jobs at Insight Management Tanzania Limited


 Job Vacancies
Insight management is recruiting on behalf of a client for the following positions:

 1. Operations Manager
Reports to:
Managing Director.
 Management of all Logistics and transit operations
 Review and improve operational processes
 Maintain and monitor daily workflow
 Meet set KPIs
 Manage and monitor team performance
 Allocate workloads within the team to ensure smooth operations during peak activity or staff absence
 Coach and counsel employees to deliver expected outcomes
 Conduct customer service tasks, deliver customer satisfaction & guarantee quality operations
 Liaise with internal & external stakeholders to ensure the smooth running of operations
 Review & improve Import, Export and Customs operational processes
 Maximise efficiency and shipment profit
 Oversee all compliance issues
 Alert changes in customs & trade regulations, identify risks and mitigate the impact on operations and clients
 Report import and export transactions regularly in regards to customs broker activities, issues encountered and escalation
 Work with internal stakeholders to obtain information or data required for Import & Export Customs & Clearance activities


Ensure Customs-related record keeping is met by internal and external stakeholders
 Process client requests or disputes
 Notify the MD of client shipments that exceed their credit limit
 Accounts payable:Process supplier invoices to accounts
 Netting: Process overseas invoices to accounts
 Respond to netting queries
 Handle escalation, complaints & feedback

 At least five years of Operations Manager experience
 Extensive knowledge in all aspects of Freight Forwarding
 Proven track record of leadership roles
 Knowledge of the local transport industry (including Customs, Compliance Issues, Health and Safety, and Quarantine)

2. Customer Service Executives
Reports to:
Operations Manager
 Receive the transit orders from the client (tariffs already validated through a valid quotation). In case of new business (new or existing client), a new quotation will be issued by Sales department in accordance with company rules
 Ensure scope of work is related to quotation received

 Request missing documentation and more detailed instructions, if necessary, Inform client on files processing progress (standard or specific report, according to quotation) daily
 Alert the client in case of operational issue (potential or real) and provide solutions
 To check client status whether is COD (Cash of deliver) or has credit facility. If no credit, then the client must settle the payments in advance before starting clearance
 Provide support to credit control in case of cash collection issue
 Daily review of the business system tracking reports to ensure consistency and detect any anomalies which require correction / amendments

 Education: Bachelor’s degree in any business-related studies
 Experience: 3-5 Years’ experience in Logistics is an added advantage.

3. Finance and Admin Manager
Reports to : Managing Director
 Ensure completeness of supporting documentations for payment
 Invoice coding and data input into the system on a daily basis.
 Responsible for petty cash disbursements, replenishment and petty cash count.
 Ensure bank and petty cash transactions are recorded on a daily basis.
 Prepare monthly cash-flow control sheets with original documents of all transactions and send them to External Auditor.
 In coordination with operation officer, forecast of funds needed
 ensure the positive cash flow in the Office.
 Review field budget activities to ensure cost efficiency.
 Coach and train field staff in all matters regarding financial reports.

 nsure all transactions are processed and ready in time for month end and quarter end close as per agreed timetable,
 Review payment vouchers, bank & petty cash control sheets,
 Verify travel expense reports.
 Ensure all procurements comply with competitive 3 quotes bidding.
 Issue, track and reconcile approved travel advances to field office staff; review advance reconciliation and claims for completeness and accuracy.
 Manage filing/archiving of all AP documents and admin files (including invoices, payment vouchers, credit memos, expense reports, AP adjustments via AP Module)

 Bachelor’s degree in accounting / Business Administration
 3-5 Years experience
 Knowledge of and experience in applying accounting procedures and protocols in budget administration and financial forecasting, analysis and reporting.
 Demonstrated capacity to think strategically with expertise in complex problem solving, decision making and critical thinking skills.
 Proficiency with computerized financial systems, such as accounting programs, databases, payment processing, excel spreadsheets, payroll services.
 Experience in preparing for and coordinating financial audits 

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4. Logistics and Transportation Officer
Reports to :
Managing Director
 Day to day management of the transportation department Management of office related vehicles
 Management of drivers and office administrative staff

 Develop and be conversant with truck routes, and schedule vehicles and drivers
 Conform to all Tanzania’s government laws and regulations
 Prepare and submit monthly Board Reports to the Managing Director
 Develop and keep current the Transport Department Incident Management Report, Policies and Procedures, and ensure compliance by all department members
 Manage incidents requiring drivers discipline
 Order and manage diesel/petrol cards
 Manage and reconcile petty cash
 Working with vendors and suppliers, authorize and manage vehicle repairs, fleet cards and maintenance
 Maintain safety standards to ensure compliance with insurance regulations, and develop a program of preventative safety
 Complete insurance reports
 Monitor and maintain the vehicle tracking and camera systems on the trucks
 Develop and monitor the Transport department operations and capital expense budgets
 Maintain annual leave records for Transport department personnel, and ensure leave forms are completed as required
 Reconcile driver cell phone bills for payroll deduction
 Collect and assign work-related duties to drivers
 Identify training needs and continued driver development, such as advanced driver training and safety
 Maintain accurate current year and historical transport department files
 Other duties as may be assigned by the Managing Director
 Excellent command of the English language, both spoken and written, and able to communicate well with students, staff and parents
 Prior experience working in a Transport office and managing a fleet of trucks
 Experience in scheduling truck toutes, vehicle maintenance, and employee management
 Strategic planning background in relation to the transport industry
 Strong budgeting skills
 Previous experience in working with a variety of GPS tracking, incident monitoring, video and incident applications.
 Car track experience would be advantageous

Send CV Only to:
The heading should be the job Title e.g. “CUSTOMER SERVICE OFFICER” Only Successful
Candidates will be considered