Insight management is recruiting on behalf of a client for the following positions:
1. Operations Manager
Reports to: Managing Director.
Management of all Logistics and transit operations
Review and improve operational processes
Maintain and monitor daily workflow
Meet set KPIs
Manage and monitor team performance
Allocate workloads within the team to ensure smooth operations during peak activity or staff absence
Coach and counsel employees to deliver expected outcomes
Conduct customer service tasks, deliver customer satisfaction & guarantee quality operations
Liaise with internal & external stakeholders to ensure the smooth running of operations
Review & improve Import, Export and Customs operational processes
Maximise efficiency and shipment profit
Oversee all compliance issues
Alert changes in customs & trade regulations, identify risks and mitigate the impact on operations and clients
Report import and export transactions regularly in regards to customs broker activities, issues encountered and escalation
Work with internal stakeholders to obtain information or data required for Import & Export Customs & Clearance activities
Ensure Customs-related record keeping is met by internal and external stakeholders
Process client requests or disputes
Notify the MD of client shipments that exceed their credit limit
Accounts payable:Process supplier invoices to accounts
Netting: Process overseas invoices to accounts
Respond to netting queries
Handle escalation, complaints & feedback
At least five years of Operations Manager experience
Extensive knowledge in all aspects of Freight Forwarding
Proven track record of leadership roles
Knowledge of the local transport industry (including Customs, Compliance Issues, Health and Safety, and Quarantine)
2. Customer Service Executives
Reports to: Operations Manager
Receive the transit orders from the client (tariffs already validated through a valid quotation). In case of new business (new or existing client), a new quotation will be issued by Sales department in accordance with company rules
Ensure scope of work is related to quotation received
Request missing documentation and more detailed instructions, if
necessary, Inform client on files processing progress (standard or
specific report, according to quotation) daily
Alert the client in case of operational issue (potential or real) and provide solutions
To check client status whether is COD (Cash of deliver) or has credit facility. If no credit, then the client must settle the payments in advance before starting clearance
Provide support to credit control in case of cash collection issue
Daily review of the business system tracking reports to ensure consistency and detect any anomalies which require correction / amendments
Education: Bachelor’s degree in any business-related studies
Experience: 3-5 Years’ experience in Logistics is an added advantage.
3. Finance and Admin Manager
Reports to : Managing Director
Ensure completeness of supporting documentations for payment
Invoice coding and data input into the system on a daily basis.
Responsible for petty cash disbursements, replenishment and petty cash count.
Ensure bank and petty cash transactions are recorded on a daily basis.
Prepare monthly cash-flow control sheets with original documents of all transactions and send them to External Auditor.
In coordination with operation officer, forecast of funds needed
ensure the positive cash flow in the Office.
Review field budget activities to ensure cost efficiency.
Coach and train field staff in all matters regarding financial reports.
nsure all transactions are processed and ready in time for month end and quarter end close as per agreed timetable,
Review payment vouchers, bank & petty cash control sheets,
Verify travel expense reports.
Ensure all procurements comply with competitive 3 quotes bidding.
Issue, track and reconcile approved travel advances to field office staff; review advance reconciliation and claims for completeness and accuracy.
Manage filing/archiving of all AP documents and admin files (including invoices, payment vouchers, credit memos, expense reports, AP adjustments via AP Module)
Bachelor’s degree in accounting / Business Administration
3-5 Years experience
Knowledge of and experience in applying accounting procedures and protocols in budget administration and financial forecasting, analysis and reporting.
Demonstrated capacity to think strategically with expertise in complex problem solving, decision making and critical thinking skills.
Proficiency with computerized financial systems, such as accounting programs, databases, payment processing, excel spreadsheets, payroll services.
Experience in preparing for and coordinating financial audits
4. Logistics and Transportation Officer
Reports to : Managing Director
Day to day management of the transportation department Management of office related vehicles
Management of drivers and office administrative staff
Develop and be conversant with truck routes, and schedule vehicles and drivers
Conform to all Tanzania’s government laws and regulations
Prepare and submit monthly Board Reports to the Managing Director
Develop and keep current the Transport Department Incident Management Report, Policies and Procedures, and ensure compliance by all department members
Manage incidents requiring drivers discipline
Order and manage diesel/petrol cards
Manage and reconcile petty cash
Working with vendors and suppliers, authorize and manage vehicle repairs, fleet cards and maintenance
Maintain safety standards to ensure compliance with insurance regulations, and develop a program of preventative safety
Complete insurance reports
Monitor and maintain the vehicle tracking and camera systems on the trucks
Develop and monitor the Transport department operations and capital expense budgets
Maintain annual leave records for Transport department personnel, and ensure leave forms are completed as required
Reconcile driver cell phone bills for payroll deduction
Collect and assign work-related duties to drivers
Identify training needs and continued driver development, such as advanced driver training and safety
Maintain accurate current year and historical transport department files
Other duties as may be assigned by the Managing Director
Excellent command of the English language, both spoken and written, and able to communicate well with students, staff and parents
Prior experience working in a Transport office and managing a fleet of trucks
Experience in scheduling truck toutes, vehicle maintenance, and employee management
Strategic planning background in relation to the transport industry
Strong budgeting skills
Previous experience in working with a variety of GPS tracking, incident monitoring, video and incident applications.
Car track experience would be advantageous
MODE OF APPLICATION:
Send CV Only to: email@example.com
The heading should be the job Title e.g. “CUSTOMER SERVICE OFFICER” Only Successful
Candidates will be considered