New Job Opportunities at NMB Bank PLC


NMB Bank, is a commercial bank in Tanzania. It is licensed by the Bank of Tanzania, the central bank and national banking regulator.

Invoice Officer – Fixed Term (2yrs) (1 Position(s))

Job Purpose:
  • The Officer will oversee quality assurance, quality control, and customer service regarding the invoicing process; ensure adherence to proper invoicing procedures; and interpret and clarify invoicing policies.
  • To make sure invoices are accurate and paid on time. Review the invoices received, ensuring they are accurate, circulate for sign-off and then routing them to the Finance department to be paid. Should be able to coordinate with the vendors/Service providers, check invoices, if there are any errors or discrepancies in the invoices, the officer is responsible for resolving those problems.
  • To set and track payment reminders. Besides handling vendor invoices, the incumbent should manage invoicing procedures for all units, coordinate with the vendors/Service providers, check invoices, and undertake thorough check of pending invoices before processing the payments.
    • Create and maintaining Check Requests
    • Check purchase order (PO) number before processing of invoices
    • Keep a track of slow approvals
    • Responsible for maintaining a proper invoice database.
    • Verify invoice approval
    • Communicate with vendors throughout the payment process
    • Handle payment queries
    • File contracts in Shared folder
    • Reporting issues or irregularities to the department’s management
    • Preparing weekly & monthly reports and updating the invoice tracker.
    • Support the records management unit, coordination across the network
    • Any other role assigned by management
    Knowledge and Skills:
    • Knowledgeable and proficient use of Microsoft office programs especially Excel
    • Excellent verbal and written communication skills
    • Excellent interpersonal and customer service skills
    • Excellent mathematics and problem-solving skills.
    • Ability to consistently meet deadlines and to work well under pressure.
    • Excellent organizational skills and attention to detail.
    • Ability to handle customer queries calmly.
    • Ability to work independently and as part of a team.

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    Qualifications and Experience:
    • Bachelor’s degree or its equivalent in Administration or related field
    • At least 2 years working experience in a similar role
    • Experience as an invoice clerk or in general accounting is preferred.
      Experience :
      2.0 Year(s)
      Job opening date : 16-Mar-2022
      Job closing date : 31-Mar-2022


      Legal Counsel General Contracts (1 Position(s))

      Job Purpose:
      To assist the Legal Manager; General Contracts in service delivery.
      Main Responsibilities:
      • Support the Legal Manager in carrying out their duties as assigned.
      • Ensure bank’s compliance with BRELA for annual returns, any changes of directorship of the bank, shareholding of the bank deliver internal customer satisfaction.
      • Ensure compliance and maintain necessary regulations for banking business.
      • Maintain and keep up to date Lease register.
      • Maintain and keep up to date Contract register.
      • Fully prepare and administer all standard contracts as well as ensure proper documentation.
      • Handle other tasks as assigned by the Company Secretary from time to time.
      Knowledge and Skills:
      • Business understanding of legal compliance
      • Document management.
      • Adaptability, Continuous Learning, Customer Focus
      • Good communication skills both written and oral, Follow-up skills,
      • Planning & Organizing skills, Quality Orientation.
      Qualifications and Experience:
      • Bachelors’ degree in Law.
      • Must be a registered Advocate.
      • 3 years’ experience working in a reputable Law Firm/ or legal position in a company
      Experience :
      3.0 Year(s)
      Job opening date : 07-Mar-2022
      Job closing date : 22-Mar-2022

      Project Officer – Fixed Term (2yrs) (1 Position(s))

      Job Purpose:
      Oversee administrative tasks to support the Program Manager in coordinating and overseeing several projects, functional work streams as well as working committees for PMO Programs.
      Main Responsibilities:
      • Manage archiving of Program documents, deliverables, files and records. This should include ensuring Program stakeholders have completed all the necessary documentation with any gaps escalated to Program Manager.
      • Manage and coordinate Program logistics, including travel and accommodation arrangement for consultants, Program team members and other relevant stakeholders.
      • Schedule and book Program meetings as and when required by the secretary, distribute meeting agenda, papers and reports prior to meetings.
      • Take meeting minutes and notes of Program key meetings and facilitate their subsequent review and sign-off.
      • Take meeting minutes and notes of Program key meetings and facilitate their subsequent review and sign-off.
      • Organize and manage all logistical arrangements pertaining to the program workshops, work sessions, training and testing sessions.
      • Support Program Manager to control Program budget across all projects so as to have no cost overruns and get proper authorization where funding is required.
      • Coordinate sign-off of all Program documents such as Contracts, Minutes, Motivations, etc.
      • Support Program Manager in development and dispatch of Program status reports to relevant stakeholders.
      • Coordinate review and approval of supplier payments in line with the agreed turn-around time (TAT).
      • Facilitate timely preparation, review and approval of purchase requisitions and motivations.
      • Support Program Manager to develop and monitor implementation of project communication and stakeholder management plans.
      • Provide Program status updates to PMO weekly/monthly meetings.
      Knowledge and Skills:
      • Basic knowledge and comfortable using Microsoft suite tools, including Word, Excel, Teams, Project, Office and Power point.
      • Project Management background and basic knowledge of practice.
      • Basic Knowledge of SDLC Methodologies and approaches.
      • Strong Knowledge of Banking processes and operations.
      • A fast leaner in high paced and pressure environments.
      • Strong analytical and report writing skills.
      • Good verbal, written and presentation skills.
      • Excellent planning, organizing and multitasking skills.
      • Excellent interpersonal skills and ability to work in a multinational and multicultural environment.
      Qualifications and Experience:
      • Bachelor’s Degree or its equivalent in Software engineering, Information and Communication Technologies (ICT), Project Management, Management Information Systems (MIS) or related field.
      • Certification in one of the recognized project management methodologies e.g., PRINCE2, PMP, AgilePM, etc. would be an added advantage.
      • At least one year practical experience supporting large scale programs or projects in a busy or large corporate setting.
      • Proven experience and strong knowledge of banking operations and processes.
      Experience :
      1.0 Year(s)
      Job opening date : 09-Mar-2022
      Job closing date : 23-Mar-2022

      Relationship Manager Agri Wholesale (1 Position(s))

      Job Purpose:
      To grow the Assets and Liabilities (Deposits) for the Agri- wholesale segment across the Agribusiness Value Chain and advise the department on business strategy and assist Officers at the Branch as well as Branch Managers in recruiting and maintaining Agri Wholesale customers to ensure sustainable business growth.
      Main Responsibilities:
      • Driving Agri-wholesale growth and value through identification and development of new commercial engagements.
      • Manage existing customer relationships through regular contacts and visits by ensuring customers’ banking needs are addressed effectively and in a timely manner.
      • Marketing Agri-wholesale products, Processing, assessing, and writing of Agri-wholesale credit applications and analysing performance of all agri-loan products in the area of operation against the set budget and ensure quality standards of the agri-loans are complied.
      • To develop business cases and proposals that will obtain approval for the delivery of new commercial propositions, renewals, and maintenance of business relationships along the agriculture value chains.
      • Actively mobilizing deposits, lending, and cross selling of other bank products (Forex, SWL, Internet Banking, Bancassurance, etc.)
      • Take a leading role in driving Agri-wholesale activities, through networking and promoting Agri-wholesale activities with branch network, branch managers in respect to the growth of Agri-wholesale portfolio.
      • Work with all other related departments within the bank to implement delivery of good customer experience.
      • Work collaboratively with branches and zones to provide guidance and directives that will support identification and maintenance of Agri deals.
      • Monitor the development of portfolio on daily basis to make sure the hardcore and challenges are resolved on time in order to maintain PAR and NPL within acceptable levels.
      • Monitor the development of Agri-wholesale portfolio on daily basis to make sure the hardcore, excess and arrears challenges are managed on time and resolved.
      • Maintain high standards of operational controls including adherence to risk management and compliance guidelines.
      Knowledge and Skills:
      • Good knowledge of agriculture value chains and financing solutions.
      • Excellent knowledge of agriculture sector dynamics, seasonality, and related laws in Tanzania.
      • Excellent knowledge of banking operations and financial markets in Tanzania.
      • Technical skills in structuring Agri business solutions
      • Communication skills, both written and oral
      • Risk management, credit, and strong analytical skills
      • Interpersonal and networking skills
      • Negotiation skills
      • Self-motivated, innovative ability to initiate and lead change.
      • Excellent customer relationship management with ambition to provide solutions to customers.
      Qualifications and Experience:
      • Undergraduate degree in Agriculture and/or Agricultural Economics, Banking, Business Administration, Finance, or equivalent fields.
      • Minimum of three years’ banking experience, inclusive of roles in credit appraisal and analysis.
      Job opening date : 22-Mar-2022
      Job closing date : 05-Apr-2022

      Senior Manager; Product and Implementation (1 Position(s))

      Job Purpose:
      Focal point for complex implementations of digital transaction services and trade finance solutions.
      This role ensures the client’s expectations are met, by aligning with cross functional teams creating an accurate project plan to achieve all milestones, tracking and communicating progress, risks and ultimately delivering the solution on time and within budget.
      Main Responsibilities:
      • Engage Digital Transaction Services in the solution design and project prioritization
      • Provide project management/leadership for assigned complex transaction services and trade finance implementations
      • Manage required client and legal documentation during the project
      • Provide training to clients for all complex implementation deals
      • Conduct a post implementation review with the client for all complex deals
      • Complete handover to Client Service Delivery and collaborate with cross functional teams to resolve post implementation queries/issues.
      • Drives optimal execution cycles and revenue realization while continuously seeking opportunities to re-engineer processes for accelerating execution.
      • Drive compliance awareness, lead operational risk and governance framework within Transaction Banking
      • Collaborate with cross functional teams on root cause analysis and resolution of incidents
      • Support periodical review of internal policies, product programs, procedures and compliance of regulations
      • Remain abreast of developments in Anti Money Laundering (AML) and Trade Based Money Laundering (TBML) risks and mitigants.
      • Participate in internal and external stakeholder engagements as subject matter expert
      • Ensure seamless and timely execution and service delivery to clients
      Knowledge and Skills:
      • Expertise in Transaction Banking products and procedures including related digital solutions
      • Excellent project management skills and good understanding of structuring solutions.
      • Well versed in local industry regulations and guidelines
      • Understanding of client segmentation and collaborative approach in working with cross functional teams.
      • Technical skills in digital solutions
      • Communication skills, both written and oral
      • Risk management, credit and strong analytical skills
      • Interpersonal and networking skills
      • Negotiation skills
      • Ability to lead and work independently.
      Qualifications and Experience:
      • Degree or equivalent from a recognized University
      • Certification in Project Management and/or International Trade finance is an added advantage
      • At least 10 years’ experience, preferably in Transaction Banking
      Experience :
      10.0 Year(s)
      Job opening date : 17-Mar-2022
      Job closing date : 31-Mar-2022

      Senior Product Manager; Revenue Assurance (RE-ADVERTISED) (1 Position(s))

      Job Purpose:
      Manage revenue assurance activities across the Business and continuously identify and mitigate financial risks within revenues, margins and cash flows.
      Identify and deliver opportunities and solutions to improve performance across all Retail Products and Channels as well as Retail Business Segments.
      Main Responsibilities:
      • Maintain an end-to-end view of all customer related revenue processes across the Retail Business.
      • Regularly review and ensure that published tariffs/business rules are implemented accurately in the CBS or any other relevant system.
      • Monitor, asses and create reports highlighting new products performance against revenue (NII and NFI) budget.
      • Monitor Cost lines for the department. Ensure that lines are within budget.
      • Conduct period pricing reviews (quarterly) across key Retail Product and Channel lines.
      • Detect and plug revenue leakages.
      • Identify missed revenue opportunities.
      • Continuous review of service paths and revenue paths.
      • Conduct Deep dives into the various Retail Product and Channels Highlighting key insights into
        oRevenue Driver Trends
        oExpense Driver Trends
        oOptimization opportunities
        oActive Customer trends
      • Drive a culture of operational revenue assurance across the business from
        oProduct creations
        oRevenue analysis
        oEngaging and influencing all stakeholders who impact or are impacted by the revenue process.
      • Map and implement control routines for all revenue affecting activities including discounts, adjustment and promotions as well as co-ordinate efforts to develop policies and procedures that streamline revenue assurance processes.
      • Annual Review of Pricing Framework and recommend areas that require to be enhanced, improved, etc.
      • Pricing and revenue monitoring.
      • Income targets strategies and product and channel profitability analysis.
      • Competence skills in teamwork and meetings management.
      • Regular review of individual performance targets and give constructive feedback for development.
      • Being pro-active to identify products issues and resolve them timely in proactive manner.
      • Improve product portfolio within authority level according to set standards.
      • Manage relationship with business partners and all other stakeholders.
      Knowledge and Skills:
      • A comprehensive knowledge of Tanzanian Banking products and systems that support them.
      • Conversant of product offerings in the wider financial services industry.
      • A wide knowledge of NMB strategy and policies.
      • Detailed knowledge of Retail buying behavior, marketing techniques and evolving trends
      • An understanding of customer segmentation theory and practice.
      • A detailed understanding of banking industry, advisory, regulatory and professional bodies.
      • A good understanding of legislation related to financial services and channel delivery.
      • A good knowledge of constructing reports, executive summaries and briefs.
      • Greater understanding of product life cycle.
      • Communication skills both written and oral.
      • Strong Analytical Skills.
      • Project management skills.
      • MS Excel proficiency.
      • Good interpersonal and networking skills.
      • Negotiation skills.
      • Report writing skills.
      • Ability to explain and handle complex information clearly and simply.
      • Presentation and Training skills.
      Qualifications and Experience:
      • An advanced diploma/degree in Business, Accountancy, and Economy, Finance or any other related field.
      • Any course or training in product development is an added advantage.
      • Able to deal professionally, confidently and effectively with staff at all levels, internally and externally.
      • Ability to keep abreast of industry changes in both the business and marketing environments.
      • A minimum of 6 years of working experience in Retail Banking within the Financial Services Industry.
      • Familiar with a variety of the field’s concepts, practices, and procedures.
      • Conversant in Customer segmentation, Pricing and Product Development procedures/processes.
      Experience :
      6.0 Year(s)
      Job opening date : 21-Mar-2022
      Job closing date : 28-Mar-2022