7 Careers at NMB Bank PLC



Job Title: Senior Relationship Manager Corporate Banking
Job Purpose
To develop and maintain relationships with a portfolio of Corporate clients, while developing, improving, promoting and selling NMB's products and services to ensure that NMB's current and future Corporate customers find solutions for their financial needs
Main Responsibilities
  • Manage existing customer relationships through regular contacts and visits by ensuring customers banking needs are addressed effectively in a timely manner.
  • Partner with product team and other internal staff to deliver a clear account plan that is based on understanding of client needs and provide appropriate solutions for clients across relevant products
  • Manage the development of prudently priced assets, cost effective long-term liability with reputable companies and organizations
  • Maintain a high quality of the asset book, ensure excellent performance and maximum returns of the portfolio.
  • Adhere to high professional standards and strive to provide quality services and competitive pricing to clients
  • Identify and develop a target pipeline and aggressively market for new profitable customers from the identified target sectors and exploit cross selling opportunities.
  • Gather information that is needed to prepare and assess credit applications
  • Proactively manage client portfolio in compliance with regulatory environment
  • Maintain high standard of operational controls including adherence to Risk Management and Compliance guidelines.
  • Embed NMB values and code of conduct by ensuring adherence to the highest standards of ethics with relevant policies, processes and regulations.
  • Consult with staff in Risk, Credit, Legal and Compliance to ensure that the portfolio remains credit worthy and within the policies of the bank.
  • Provide clear direction to team members on the strategic plan and key focus areas and ensure their understanding and buy-in,
Benchmark productivity of the department against industry standards and create measures to improve productivity
Business understanding of bank’s customer base and market segments
Strong product knowledge in Treasury, Cash Management, Trade Finance etc.
Knowledge of government policies relating to banking, BOT regulations, bank policies & procedures
Customer Relationship Management, Risk and Credit skills, strong analytical skills
Decision Making, Formal Presentation, Planning & Organizing, Facilitating Change
Qualifications and Experience
Advanced Diploma, University Degree, or equivalent in Economics, Business Administration, Finance, Marketing Statistics or Research.
Master’s Degree in Business Administration or Business related field is an added advantage
A minimum of 7 years’ experience in a similar position. 
NMB Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer. Please be advised that if you are not contacted within 14 working days of the advert closing date then you have not been shortlisted.
“NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it”.
Deadline: 2019-07-22

Job Title: Senior Manager, Retail Recovery
Job Purpose
Responsible for coordination and implementation of the restructuring and recovery activities for all non-performing loans (NPL) products of the bank and to provide special attention and support to stressed relationships to ensure proper co-ordination and control of all special assets to prevent losses, maximize recoveries and restore profits through rehabilitation, restructuring, work-out and direct recovery.

Main Responsibilities
  • Assist the Head; SAM to Initiate and develop restructuring and recovery strategies towards reduction of non-performing loans (NPL) levels as targeted by bank’s management.
  • Management of all Special Assets to ensure credit and other risks are properly identified and assessed.
  • Provide professional judgment to ensure proper impairment level/provisions is taken consistent with BOT/IFRS regulations/guidelines and the bank’s internal policy.
  • Develop general framework for collections and recoveries of all bank’s loan products.
  • Coordinate and manage all of the bank's appointed external agencies (debt collectors, auctioneers, receiver manager etc.) and other third party vendors.
  • To supervise and coordinate preparation/submission of statutory and regulatory reports to BOT.
  • Provide professional business support to resolve challenges faced by stressed clients.
  • Initiate loan write-off and abandonment in accordance with BOT regulations and provide recommendation for Board approval.
  • Presentation of SAM strategy on case by case to Management Credit Committee and Board Credit Committee for approval.
  • Assist Head; SAM to review and recommending for releases/reinstating of provision and interest in suspense for CREDCO approval.
  • Implement guidelines to ensure early identification and management of SAM names for improvement of risk management in the bank.
  • Oversee quarterly credit portfolio review and monthly review of loan portfolio quality report and make recommendations for corrective measures.
  • Manage monthly capacity planning process and flag any resource requirements to the Head ; SAM.
  • Provide on-going feedback to Head of SAM for improvement and changes in product features (target market, terms and conditions, etc.) which can help Credit Policy to upgrade/ repair the damaged portfolio.
Good knowledge of BOT regulations on risk asset management, company law and law of insolvency.
Adequate knowledge and practice on lending policies, procedures and manuals.
Good understanding of Banks loan products and its end to end credit process.
Good knowledge of bank credit policies, procedures and systems.
Good Credit Appraisal, Restructuring Skills and Customer Relationship Skills.
High degree of communication, negotiation and inter-personal skills
Time management and organization skills
Leadership and Coaching skills
Good communication and negotiation skills.
Standard computer skills.
Good skills on Performance Management and effective risk management and be able to promote strong risk management culture.

Qualifications and Experience
Holder of a University Degree or equivalent qualification in Banking, Finance, Commerce (Accounting)/Economics or equivalent qualifications from recognized higher learning institution
Holder of professional certificate in Risk Asset Management will be an added advantage.
Banking experience of more than 5 years preferably in Special Asset Management/Business Support or Workout Unit in a Commercial Bank
Experience on risk asset management especially on loan classification, provision, write-off and problem solving.

NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Please be advised that if you are not contacted within 14 working days of the advert closing date then you have not been shortlisted.
“NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it”.
Deadline: 2019-07-18 

  • Agree targets and take accountability for the overall achievements of performance objectives in Corporate Banking
  • Provide leadership and support excellence by searching out external best practice, monitoring professional developments, sharing knowledge and encouraging the team to do the same in the best interests of NMB and its customers

  • Executive Director

    Who we Are
    In the year 2010 the Rabo Foundation based in the Netherlands and NMB bank in Tanzania founded the NMB-Foundation for Agricultural Development (NFAD) in Tanzania with the sole purpose of training Agricultural Marketing Co-operative Societies (AMCOS) and Small Medium Enterprises (SME’s) in agribusiness. The NFAD provides training in management, governance and financial
    skills to strengthen AMCOS respect of efficiency and creating economies of scale, in order to make them profitable, sustainable and bankable enterprises that are able to provide efficient and effective services to their farmers. Currently, the NFAD also works with other development partners in case additional (agronomical) training is required for the target group.
    The Foundation’s aim is to strengthen the management of the cooperatives and its members in terms of leadership, governance, marketing and financial skills as wel as production techniques to improve produce quantity and quality and hence make the cooperatives sustainable and bankable for eventual increase of farmers’income.
    Successful and high potential Agricultural Marketing Co-operative Societies (AMCOS) and Small Medium Enterprises (SMEs) in agribusiness with a desire to grow should be given the opportunity to do so. We see promoting self-sufficiency as an effective tool to transform the agricultural sector in Tanzania.
    Core Values
    • Honest
    • Mutual cooperation and partnership
    • Transparent & Accountable
    • Excellence
    • Empowerment
    • Sustainability
    • Non discriminatory
    Position Description – Executive Director-NMB Foundation
    Position Description
    Reporting to the Board of Directors, the Executive Director (ED) will have overall strategic and operational responsibility for all NFAD programs and will manage a group of projects. As the ED of NFAD, he or she will provide leadership to the NFAD strategic planning process. In addition, the ED will: a) provide coordination for the NFAD senior management team; b) serve as liaison to NFAD partners; and c) is responsible for regular reporting to the NFAD Board of Directors to keep them abreast of the progress, programmatic strategies and challenges. The ED will further be asked to make an evaluation of the current situation regarding the client base; trainers base; activities; and strategy. This will have to be in alignment with and understanding of the NMB and Rabo Foundation’s strategy.
    The ED will partner with the Advisory Committee and will be responsible for developing, implementing, and managing the annual budget. Finally, the ED will cultivate existing relationships with public and private funders.
    Program Operational Leadership:
    • Provide effective and inspiring leadership by being actively involved in all programs and services, developing a broad and deep knowledge of all programs.
    • Lead, coach, develop, and NFAD team and provide the team with suitable, innovative training programs to expand the capacity of all staff.
    • Prepare and submit an annual operational budget, manage effectively within this budget, and report accurately on progress made and challenges encountered.
    • Ensure the continued financial viability of NFAD operational units through sound financial management.
    • Identify opportunities for NFAD to leverage cross-program strengths to take advantage of new opportunities and/or to address organizational challenges.
    External Relationship Development:
    • Manage and cultivate existing relationships with funders to secure and expand recurring revenue streams.
    • Assist in the intensifying of the collaboration between Rabobank Partnerships; Rabobank Foundation; Rabo Rural Fund and NMB in order to increase effectiveness both in terms of leads and exits.
    • Publicly represent NFAD with the media and external constituency groups including community, governmental, and private organizations and build excitement for NFAD mission.
    Strategic Plan Implementation:
    • Provide programmatic leadership and input for all strategic plan implementation processes with the Advisory Committee and NFAD staff. Coach (senior) program managers as they implement the strategic plan and transition program operations.
    • Develop and implement a system for tracking and reporting on the progress of the strategic plan implementation.
    This is an extraordinary opportunity for an individual with extensive program management experience to grow and further develop training programs that have already made significant impact. The successful candidate will partner with the Advisory committee and work collaboratively with the NFAD team.
    Specific requirements include:
    • A strong, self-motivated work ethic and action-oriented, entrepreneurial, flexible, and innovative approach to operational management;
    • Excellence in organizational management with the ability to coach a senior-level staff to manage and develop high-performance teams and develop and implement program strategies.
    • Past experience managing human resources function including personnel, compensation, and recruiting.
    • A track record of success in grant writing and management and other forms of resource development;
    • Deep experience in program budgeting and financial management.
    • Ability to manage multiple projects with diverse partners in a wide variety of geographic locations;
    • Analytic and decisive decision maker with the ability to prioritize and communicate to staff key objectives and tactics necessary to achieve organizational goals.
    • Strong written and verbal communication skills; a persuasive and passionate communicator with excellent public speaking skills.
    • Unwavering commitment to, preferably experience with quality programs and data-driven program monitoring & evaluation.
    A Bachelor’s degree from an accredited college or university.. A Master’s degree preferred.
    A minimum of five years’experience in a related field is required. Experience in the private sector preferred.
    Reporting Relationships
    The ED works directly with and is accountable to the Board of Directors. Other NFAD staff report to the ED, who is responsible for hiring , reviewing their performance, adjusting staff compensation as appropriate, and taking disciplinary action as needed.
    Mode of application
    Please send your application letter and curriculum vitae to executives@nmbtz.com by 12th July 2019

    Job Title: Officer; Trade Finance Operations
    Job Purpose
    Accurately and efficiently processing of various Trade Finance products transactions for NMB Bank Plc customers in accordance with applicable laid down procedures, rules and Policies.
    Main Responsibilities
    • Responsible for all Trade Products operational aspects such as Letters of Credit (LCs), Trade Loans, Guarantees and Documentary Collections.
    • Responsible for processing and handling all incoming documents, such as Letters Of Credit, Guarantees, Documentary Collection, Invoice Financing, Post Import Loans, and other LCs Drawings.
    • Responsible for the resolution of corporate customers’ queries and concerns, as well as liaising with Trade Sales team/Business team to deliver a superior client experience.
    • Preparation of Monthly Schedule 13 and 16 as per the Central Bank requirement.
    • Responsible for the creation of SWIFT messages types like 100, 200, 400, 700 series accurately and promptly to meet the agreed Turnaround Time (TAT), ensuring that professionalism is used when creating those message types.
    • Responsible for Daily Contingent Liability reporting, Nostro reconciliation reporting, Correspondent Bank Limits relating to Trade Finance reporting, Client Facility Utilization reporting and Cash Collateral status Reporting.
    • Ensure that all transactions are processed and settled on a timely basis with priority to time critical as per SLA such as matured Post-Import Loan, Letters of Credit Drawings, Documentary Collection and Avalized Bill.
    • Verification of all Incoming Trade instructions such as Documentary collection, Trade Loans, LCs and Guarantees received from Branches, DHL, and other departments.
    • Proactively ensure all compliance and risk guidelines are followed in each transaction, manage risk through the documentation checking process.
    • Ensure that all internal procedure requirements are met as per internal policies and procedures.
    • Responding promptly and expertly to Trade inquiries and issues; developing workable solutions, ensuring all related issues are resolved in a timely, accurately and effective manner or escalated to Manager as required.
    • Adhere to the agreed Key Control Standard Self-Assessment (KCSA) Plans and approach as advised by the Manager.
    • Support others and motivate the team; act as a role model and lead by example
    • Escalating exceptions to the Manager that are not in line with the Policy and Procedures.
    • Be a backup for the Unit Manager.
    • Any other duty as assigned by the Manager from time to time.
    Good knowledge of Trade Products and processes, and adept at navigating through the Trade applications process. Solid understanding of Trade products such as Letters of Credit, All types of Trade Loans, Documentary Collection and Avalization, Documents Checking, Confirmation, Reimbursements etc. 
    Technical: • Trade finance Operations workflow knowledge and Time Management Skill.
    • A Strong understanding of operational risk specifically in Trade Finance Products.
    • Excellent knowledge of ICC publications like UCP 600, ISP 98, URDG 758, URC522 URR725 etc.
    • Knowledge on Money Laundering procedures and Crime Act.
    • Ability to spot red flags in trade finance transactions
    • Logical and Analytical problem solving skills,
    • Ability to gather information from a broad range of sources and generate logical, timely and workable solutions.
    • Proficiency in computer skills, including Word and Excel.

    • Strong team player with good communication and Interpersonal skills to form good relationships internally and externally i.e. (Trade Sales, Wholesale Banking, Business Banking, Branches and external Customers).
    • Highly collaborative and flexible to provide backup support to the team members whenever needed.
    • Accuracy, attention to detail, responsibility, well organized, ability to prioritize, meet deadline and results-oriented.
    • Maintaining confidentiality of the Bank and customer information.

    Qualifications and Experience
    • Undergraduate degree in Commerce, Economics or equivalent
    • Good understanding of international banking practices UCP 600, URC522, ISP98 and URDG758 and URR725.
    • Sound knowledge of trade finance operations and documentation.
    • Certificate in International Trade and Finance (CITF) is an Added Advantage.
    • 4 Years in Banking Operations, Three years’ experience in Trade Operations.
    • Experience in dealing with Trade customers will be an added advantage.

    Please note that the deadline for receiving applications will be 14th July 2019.
    NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer.

    Please be advised that if you are not contacted within 14 working days of the advert closing date then you have not been shortlisted.
    “NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it”.


    Head; Products Retail

    Head; Products Retail

    Job Purpose
    • Provide leadership in managing, monitoring and evaluating end-to-end retail products development to improve customer experience.
    • Oversee all product development activities from idea generation, concept design, research facts, development, go live plan and post live analysis in collaboration with sales team
    • Develop and maintain key customer relations with internal business partners and vendor representatives, and research on competitive pricing and practices.
    Product Development and Management
    • Provide leadership to retail products team and manage products relationships with internal and external stakeholders.
    • Monitor industry trends related to all retail products and advice management accordingly.
    • Coordinate with all support and business departments to ensure products are in line with processes, controls, regulation and sales targets. Ensure product life cycle management,
    • Ensure proper development, implementation and management of retail banking products are done as per internal and external procedures, processes and regulations.
    • Manage product development process to ensure that developed products and services responds to customer needs and wants.
    • Support sales team in ensuring that products’ business cases are in line with sales targets.
    •  From time to time evaluate business cases to ensure agreed sales targets remain realistic and SMART.
    • Coordinate all new products and existing product enhancement process to make sure that all necessary internal papers for approvals are submitted and approved as per the product approval governance (PAC, CREDCO etc.)
    • Participate actively in the PAC meetings and advise on the most appropriate interest rate strategy for each product, covering balance sheet and income impacts.
    • Assess product delivery channels and processes
    • Analyze, manage and identify all system faults that affects products performance and suggest areas of improvement and ensure approved changes/enhancements are implemented within agreed time lines.
    • Managing relationships with national and international business partners (Donors. NGOs, financial institutions, MNOs, government etc.)
    • Interact with Head Consumer Banking, Head Business Banking and Head Branch Network to provide inputs into sales strategies.
    • Review customer satisfaction surveys and identify product issues, create action plans and implement changes to address such issues.
    • Build relationships with internal stakeholders such as Marketing, Customer Experience, and Corporate Communication and ensure service level agreements are implemented and maintained.
    • Be Responsible for all MIS and management reports in relation to products performance for both new and existing products.
    Main Responsibilities:
    Business Management
    • Manage retail product life cycle management
    • Manage and assess pricing and product profitability.
    • Work closely with sales department to ensure agreed budget and business cases are achieved in line with Retail strategy. 
    People Management
    • Build and develop a high performing team through embedding performance development culture.
    • Mentor, manage, control and coach resource with direct line reporting.
    • Regular review of individual performance targets and offer constructive feedback for development
    • Ensure team members own and manage customer queries and complaints by taking ownership and resolving in a timely manner. Act as escalation point for their unresolved queries and complaints.
    • Create an empowering environment for team members, encourage individual ownership and initiative. 
    Customer Focus
    • Being pro-active to identify product issues and resolve them timely.
    • Improve product portfolio; and Manage relationship with business partners and all other stakeholders.
    • A comprehensive knowledge of Tanzanian Banking industry and products and knowledge of NMB retail products and processes.
    • Detailed knowledge of NMB retail strategy and policies.
    • A wide knowledge of product management and proper product pricing.
    • Detailed knowledge of consumer buying behavior, marketing techniques and evolving dynamics.
    • An understanding of customer segmentation theory and practice.
    • A detailed understanding of banking industry, advisory, regulatory and professional bodies.
    • Greater understanding of product life cycle
    • Communication skills both written and oral; Good interpersonal and networking skills
    • Business planning and Project management skills
    • Strong analytical and numerical skills
    • Ability to explain and handle complex information clearly and simply
    • Presentation, Coaching and Training skills
    Qualifications and Experience:
    • An advanced diploma/degree in Business Administration, Accountancy, Economics, Finance or any other related field.
    • A Master’s Degree or a course or training in product development is an added advantage
    • A minimum of 10 years’ working experience in banking industry and at least 5 years in Product Development within the Banking Industry.
    • A minimum of 5 years’ experience in leading a team out of which 3 should be at a senior role.
    NMB Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer.
    Please be advised that if you are not contacted within 14 working days of the advert closing date then you have not been shortlisted.
    “NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it”. 


    Head; Credit

    Head; Credit

    Job Purpose
    • Assist the Chief Credit Officer in enhancement and review of the Bank Credit Policies & Standards in order to ensure that these reflect the best practice and regulate the risk assets of the group as directed by the Board and Regulators.
    • Develop and enhance the Credit Reporting & Monitoring framework that meets the requirements of various external & internal stakeholders. Ensure timely and accurate delivery of Credit Risk reports. Interpret the information and suggest actions for consideration by Senior Management /Credit committee.
    • Lead initiatives for development of methodologies for the measurement of Credit Portfolio across the Bank and associated models/ processes. 
    Main Responsibilities
    • Assure the quality of the credit assessments done by the department and are in compliance to both external & internal policies and regulations.
    • Ensure that all applications submitted to Credit Committees are complete and on time distributed to the members according to the agreed process
    • Lead by example and be the coach and mentor of his coworkers (not only the credit department)
    • Defend the opinion of the department in the Credit Committees and ensure that this opinion is correctly captured in the minutes
    • Lead enhancements to the Credit Measurement Framework; which include rating models (PD) and LGD/ EAD measurement jointly with Business and management.
    • Maintain the current credit risk management systems; which include credit rating, limit exposure aggregation and RAC (Risk Acceptance Criteria for credit application processing)
    • Ensure timely and accurate reporting of information from these systems to the relevant stakeholders (which include Rating Agencies , credit committee and Bank of Tanzania)
    • Assist in preparation and presentation of the information pack for Board Committee
    • Contribute proactively to various risk related projects and initiatives owing to synergies (e.g. stress testing, IFRS 9 and ICAAP) especially on aspects pertaining to credit measurement sourcing/ management of data for these initiatives.
    • Contribute to system implementation projects in the credit risk space (e.g. Credit Management System) by providing requirements and design inputs, particularly with regard to credit risk recognition and measurement.
    • Assist the  Chief Credit Officer in development and review of  Credit Policy & Standards
    • Lead the Bank’s credit audit assignments in relation to the bank’s portfolio from Bank of Tanzania and External auditors and ensure all audit quarries are attended to timely.
    • Ensure that sound credit risk measurement and monitoring frameworks are developed and implemented throughout the Bank in a standardized manner.
    • Strong understanding of Credit analysis and Risk Management principles.
    • Good understanding of Bank of Tanzania  evolving regulatory guidelines and reporting requirements in this space of credit management
    • Possess strong problem solving skills (hypothesis-driven thinking, analytical, quantitative, conceptual skills)
    • Thorough understanding of the evolving practices for the management of credit risk and regulatory requirements
    • Capable of professional discussions with internal and external stakeholders
    • Ability to manage system transitions smoothly and source data/ perform periodic computations.
    • Exposure to Limit/ Collateral system implementation/ management preferable
    • Exposure to credit risk modelling is desirable
    • Time-management skills.
    • People management and relationship skills.
    • Excellent interpersonal and communication skills and the flexibility to work across
    Qualifications and Experience
    • A minimum of a Bachelor’s degree in Banking, Finance, Business, Economics, Mathematics / Statistics
    • Professional qualifications e.g. CFA/ CPA preferable
    • At least 10 years of banking experience, with bulk of it being in Credit Risk Management.
    NMB Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer.
    Please be advised that if you are not contacted within 14 working days of the advert closing date then you have not been shortlisted.
    “NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it”.