Communications Officer at NBC
NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.•
Internal Communication: Facilitating effective, timely, and transparent
flow of information between management and employees to strengthen
engagement, alignment, and organizational culture.
• External Communication: Enhancing NBC Bank’s brand visibility
through proactive media relations, public relations, and stakeholder
engagement, while protecting the bank’s image and reputation.
• Environmental Monitoring & Issues Management: Identifying,
analyzing, and advising on key developments (political, regulatory,
economic, social) that may impact the bank’s operations and strategic
objectives.
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Job Description
Business Management – 40%
- Develop and implement integrated communication strategies to increase awareness of NBC’s brand, products, services, and business priorities across internal and external audiences.
- Develop and deliver internal communication plans that reinforce company values, strengthen culture, and promote transparency.
- Develop and execute external communication strategies that safeguard and enhance NBC Bank’s corporate image and reputation.
- Work collaboratively with Business Units and leadership teams to create consistent, targeted, and impactful communication messages.
- Support Business Units by driving communication awareness on products, policies, governance, business opportunities, and operational updates.
- Create high-quality corporate communication materials (articles, newsletters, bulletins, website content, press releases, speeches).
- Deliver an active social media and website management plan, ensuring timely, accurate, and engaging digital communication.
Change Management 20%
- Support communication rollout for major organizational changes, including structural, technological, or process transformations.
- Communicate strategic changes to branch teams and ensure alignment on new targets, structures, or operating models.
- Comply with all corporate policies, procedures, and mandatory compliance training requirements.
- Drive adoption of new communication systems, tools, and processes across the business
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Education and Experience Required
· Bachelor’s degree in communications, Public Relations, Journalism, Marketing, Economics, or related field.
· Master’s Degree in a related field is an added advantage.
· Minimum of 3 years’ experience in corporate communications, public relations, digital communications, or media.
· Proficiency in Microsoft Office (Word, PowerPoint, Excel).
· Experience working in financial services, corporate sector, or media is an added advantage.
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