VISIONFUND TANZANIA MICROFINANCE BANK LTD VACANCIES.

VisionFund Tanzania Microfinance Bank Ltd (VFT MFB) formerly known as SEDA is a fast growing and reputable Micro Finance Bank (MFB), has a loan book of more than TZs. 44 billion and more than 60,000 customer base, more that 5,000 of them being small holder farmers. VFT-MFB is seeking to employ a dynamic and committed Tanzanian young men & women who have passion for people’s economic development to fill in the vacant position.

Finance Accelerating Savings Group Transformation (FAST): FAST loan is cashless, digital and paperless whereby a credit is provided as one loan to the whole group for them to lend out amongst their members based on their constitution.

To monitor Field Officers performance on daily basis
To Monitor the performance of loans and other financial services offered to FAST groups
To develop a roll out plan which includes, location, staffing plan and required budget
To oversee/implement the recruitment/hiring/onboarding of field officers in collaboration with People & Culture
To liaise with IT to set up necessary channels including the functioning of

Kobo/ODK/LMMS and mobile money where possible

Ensure proper reporting of FAST loans in core banking system and Bankbi ü Responsible for timely submission of quarter client stories.
Coordinate and support impact surveys as needed
Collect and share lessons learned with wider SG implementing MFIs

Education/Experience; –

Bachelor degree in any of;
1. Rural development,
2. Sales and Marketing,
3. Business Administration, Economics
4. Community development
Ability to work in remote arears
Have a valid motor cycle driving license
Solid understanding on Village Saving and Lending system or S4T model
Must be fluent in English
Excellent knowledge of MS Office

Special / Personal Abilities; – · Ability to resolve conflicts

Ability to communicate (Excellent in writing and speaking)
Ability to negotiate and pursuing
System Analysis and Development
Organized, accurate and able to manage multiple tasks under tight deadlines
Knowledge of Micro Finance Credit business operations, Accounting and Banking operations is preferred
Basic understanding of Business (Financials, Profit/Loss and Budgeting)
Equipped with project management essential elements (Management of time, cost, scope and quality)

About our working environment & organization culture.

VisionFund Tanzania Microfinance Bank has a calm and harmonious working environment where staffs are highly valued. Good work is recognized and rewarded accordingly and there is an opportunity to grow professionally and spiritually.

VisionFund Tanzania Microfinance Bank takes our Safeguarding responsibilities seriously and is committed to providing an environment that is safe from harm or abuse for adults, including clients, as well as children. Candidates will undergo criminal record and background/ reference check prior to employment.

Female applicants are particularly encouraged to apply!!

Mode of Application:

Interested and suitably qualified individuals should;

Forward their application letter, attaching certified copies of their academic and professional certificates, detailed CV’s with three referees and National ID to vftHRstaff@vftz.co.tz.
All applications should be addressed to;

The Chief Executive Officer,

VisionFund Tanzania Microfinance Bank Limited

P.O. Box 1546,

Arusha, TANZANIA.

The position should be the subject of the email application.
The deadline for the application is on 12^th September, 2025.

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N.B. Only short-listed candidates will be contacted.

Disclaimer

VisionFund Tanzania Microfinance Bank would like to inform the general public that it has not engaged any consultant/agent to conduct recruitment on its behalf

Customer Service Officer at VisionFund

VISIONFUND TANZANIA MICROFINANCE BANK LTD VACANCIES.

Work reference no. 30/25

Government job listings

Position: Customer Service Officer

Reporting to: Operations Manager and Administratively reporting to Business Centre Manager

Responsibility: –

Provides support to Business Centre(Branch) in day to day activities related to data entry in VFT MFB system,
Provide satisfactory customer service.

Main tasks; –

Ensure approval documents are in place for manual data entry,
Supervise, Effects & Confirm Mobile change & ATM requests and registration at
the Business Center
Register the bank pay in slips and issue receipts to the respective clients
Initiate payments, and submit to Finance
Prepares all journals
Acts as a member of the branch credit committee and branch delinquency ·
Searches customers in Credit info to confirm if they are eligible to take loan.
Initiate disbursement process at branch level and forward to credit department
Leads the disbursement process, physically confirms clients during disbursement
and reports any missing or problematic clients to central processing personnel
Payments and Petty cash management
Customer Service/Directs customers to respective officer or right channel
Savings Mobilizations/Ensure KYC of saving accounts are approved by BCM

Education/Experience

Degree or Diploma holder in Accounting, Finance, Microfinance or Business
Administration
Must have a clear understanding of data entry and technology
Very good knowledge and comfort dealing with financial information
Very good analytical & reporting skills
Proficient in Microsoft Office application
Be a good leader
Very good communication and marketing skills (both written and verbal)