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Fuel Card Executive - Graduate Trainee at TotalEnergies
Context & Environment
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- First Card that uses an automatic polling system in Tanzania
- Have to rely on telecommunication companies’ performance for polling
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- HSSE: Respect of the Golden rules and all the HSE rules and standards of TotalEnergies by all the staff, contractors, customers…
- Manage a customer portfolio consisting of Prepaid and Postpaid clients.
- Sales executive charged with ensuring allocated targets for portfolio growth and KPI for prospection, lead development and new account opening KPI’s are met. Follow-up on collections in relation to monthly DSO targets.
- Maintain SALSA KPI’s for customer visitation, opportunities/ prospects, and action plans.
- Implement New Ambition goals by transitioning existing customers to service package offers. Present package offers to new customers utilizing lead development strategies and BOOSTER Tool for lead generation.
- Utilize TOMCARD/ Tom Invoicing, SAP and TEMC+, Cross Border Project to effect CRM requirements
- Implement auditors’ recommendations as given by TotalEnergies Africa.
- Liaise/Train Territory managers and station managers in relation to EPT machine handling.
- Confirm Accounts balances of post-paid client by submitting a letter quarterly; and making sure we receive a signed and stamp letter from the client that prove the balance confirmation.
- Work on reconciliation of fuel cards accounts assigned when need arises
- Prepare for credit control meetings and Implement decisions made by Credit Control Committee; monthly
- Follow up of invoicing process and deliver invoices on before 10th and 22nd of every month.
- Introducing Fuel Card System to new client/ Extranet Training
- Report Fuel Card System technical problems which are not within our expertise to technical team via Applicam (TOMCARD) and TEMSI (TEMC=) by creating and following up on ticket items.
- Contract Management of all existing clients within assigned portfolio to ensure timely renewal and retention of customers.
- Submit Tenders, RFP & RFQ’s as and when advertised by procuring entities based on requirements outlined.
Candidate Profile
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- Integrity
- University degree in business or marketing/Administration
- Knowledgeable in MS Office package
- Communication skills essential
- Customer service skills
- Business contacts
- Sales/ Negotiation skills
Additional Information
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TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.
How to Apply:
To submit your application, please follow the link provided below.
Fuel Card Assistant - Back Office at TotalEnergies
Context & Environment
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- First Card that uses an automatic polling system in Tanzania
- Have to rely on telecommunication companies’ performance for polling.
Activities
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- HSSE: Respect of the Golden rules and all the HSE rules and standards of TotalEnergies
- Creation of dealer and station accounts and assigning the commission and discounts
- Fuel Card Customization for existing, new client and creation and monitoring of Dealer station cards.
- Amend client’s and staff card (i.e. refresh ceiling, Unlock locked cards, Unblocking blacklisted cards etc)
- Ensuring that filing is properly done (Making sure all prepaid orders have been attached with a receipt from or account statement which indicate payment. Rectification/ reversal of reloads that have been done wrongly.
- Allocating package charges on all customers’ accounts and Validating Extranet request from the customers.
- Reconciliation of client and dealer accounts.
- Handling Back-office stock i.e. cards, EPTs machine, Card Pockets, Card cleaners, Ribbons and EPT rollers.
- Maintaining of All the EPTs machines and Training Pump attendance on the use of EPT machines.
- Handling of the priority control 1 and 2. PC1 Polling, PC2 Trial balance on daily and weekly basis respectively.
- Report items which need procurement such as fuel cards, rolls and EPT on time (Order submitted to Total Africa takes six months)
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- Integrity
- University degree in business or marketing/Adminstration
- Knowledgeable in MS Office package
- Communication skills essential
- Customer service skills
- Business contacts
Additional Information
-
TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.
How to Apply:
To submit your application, please follow the link provided below.
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