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Business Analyst
Job Location :
Head Office, Hq
Job Purpose:
Responsible for gathering and analyzing business requirements, supporting solution delivery, and driving process improvement initiatives, also ensures that all recommended solutions are data-driven, risk-informed, and aligned with strategic goals.
Recommended:
Main Responsibilities:
- Gather (Elicit), analyze, validate and document detailed business, functional and non-functional requirements from stakeholders.
- Facilitate workshops, interviews, and process reviews with users to identify opportunities for system enhancements and process optimization.
- Translate business requirements into clear specifications and use cases for system development and process improvement.
- Collaborate with system developers, architects, and vendors to ensure proposed solutions meet business expectations and compliance requirements
- Manage stakeholder expectations and facilitate consensus across cross-functional teams.
- Conduct regular engagement meetings to communicate project status, clarify requirements, and gather feedback.
- Prepare business cases, project charters, and detailed analysis reports to support decision-making.
- Develop process documentation, workflow diagrams, and standard operating procedures.
- Produce post-implementation reports and track key performance indicators (KPIs) to measure success.
- Use quantitative and qualitative data to identify trends, gaps, and opportunities for improvement.
- Analyze business processes, operational data, and customer feedback to support business recommendations.
- Present findings and insights to stakeholders with visual dashboards, graphs, or summary reports.
- Develop test cases, coordinate user acceptance testing (UAT), and ensure all requirements are validated before go-live.
- Support change management by facilitating training, knowledge transfer, and user onboarding sessions.
- Participate in process reviews and recommend improvements based on root cause analysis and feedback.
- Keep abreast of market trends, industry standards, and emerging technologies to propose innovative solutions.
Knowledge and Skills:
- Ability to map, model, and improve current business processes using tools such as BPMN or Visio.
- Proficient in capturing and translating complex business needs into clear, testable functional and non-functional requirements.
- Skilled in developing test cases, coordinating User Acceptance Testing (UAT), and supporting quality assurance processes.
- Proficiency in business analysis tools (e.g., MS Excel, Power BI, Visio, Jira, Confluence, SQL).
- Ability to approach problems systematically and think through complex scenarios to recommend actionable solutions.
- Strong verbal and written communication skills to engage with both technical teams and business stakeholders.
- Meticulous in documentation, analysis, and testing to ensure quality and completeness in all deliverables.
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Qualifications and Experience:
- Bachelors degree in Business Administration, Information Systems, Computer Science, Finance, or a related field.
- Hands-on experience in managing stakeholders, facilitating workshops, and translating business needs into actionable insights.
- At least 2 – 3 years’ experience in business analysis, preferably within banking, fintech, or a consulting environment.
NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.
Job opening date : 14-May-2025
Job closing date : 28-May-2025
How to Apply:
To submit your application, please follow the link provided below.
Senior Manager; Finance & Control (Re-advertised)
Job Location :
Head Office
Job Purpose:
Responsible for accurate recording and reporting of financial transactions, Cost analysis, budgeting, budgetary control and efficiency and effectiveness in payment process.
Main Responsibilities:
- Manage accounting operations including general management, accounts payable, accounts receivable, Cost analysis and month/year end process.
- Control financial resources to ensure all financial transactions, systems and procedures comply with local and international regulations, accounting principles, and standards.
- Manage a system of accounts in order to ensure accurate recording and reporting of financial transactions.
- Financial forecasting and stakeholder engagement to ensure accurate and timely delivery of Head Office budget.
- Budgetary monitoring and control to ensure Head Office expenditures are within the approved budget.
- Manage payment systems for goods and services in order to ensure timely payment of Head Office related vendors’ invoices and staff claims.
- Timely resolution of queries and complaints from Head Office as per the agreed Turnaround Time including GL access and requests for refunds/reversals.
- Closely follow up on receivables accounts (Intercompany, government and others) to clear outstanding items on time to avoid provision for loss.
- Review and recommend changes in financial processes and accounting policies to enhance internal controls in Finance. This includes proper management of the Finance Risk register to ensure efficiency and effectiveness in internal controls.
- Ensure staff understand the context of their role in relation to the department and NMB’s strategy.
- Manage the performance of staff including objective setting, reviewing, and appraising performance.
- Assess and monitor training and development needs of the staff.
- Ensure staff have the resources they require to perform their work.
- Provide expertise and advice to management on financial related matters and impact of local and international financial reporting standards.
- Manage relationships with internal and external stakeholders to ensure satisfactory delivery of standard services.
- Perform any other duties related to Financial Control as may be assigned from time to time by the bank’s management.
Knowledge and Skills:
- Understanding of financial control and management and the application of the bank’s products, policies, and procedures.
- Technical Financial Control and management, computer applications (Word, Excel, Access, and ERP systems)
- Behavioural Building a Successful Team, Communication, Delegation, Formal Presentation, Managing Work, Work Standards.
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Qualifications and Experience:
- Bachelor’s degree in Accounting, Auditing, Banking, Business administration/management, Economics, Finance or related fields.
- Professional qualification in accounting (CPA/ACCA)
- A minimum of 8 years’ experience in Financial Control and Reporting with at least 5 years in a managerial role.
NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.
Job opening date : 14-May-2025
Job closing date : 28-May-2025
How to Apply:
To submit your application, please follow the link provided below.
Senior Specialist; Operational Risk Incident Management, Analytics & MI
Job Location :
Head Office, Hq
Job Purpose:
Responsible for managing the end-to-end incident management process, ensuring timely identification, reporting, and analysis of operational risk events across the bank.
Monitoring and analyzing risk incidents, preparing insightful risk analytics, and generating management information (MI) reports.
Main Responsibilities:
- Ensure operational risk events are reported accurately, completely, and in a timely manner as per operational risk event guidelines. Analyze root causes, assess resolution effectiveness, and recommend control enhancements to prevent recurrence.
- Oversee loss reporting processes, ensuring that financial and operational losses arising from risk events are accurately captured, categorized, and analyzed. Identify trends, root causes, and recommend corrective actions to minimize future losses and strengthen control measures.
- Facilitate product risk assessments for new and existing banking products to ensure appropriate risk controls are in place.
- Coordinate exception reporting, ensuring all deviations are identified, analyzed, escalated, and mitigated.
- Provide detailed Operational risk reports, management information (MI), Insights and analytics to senior management and relevant committees.
- Assist the Secretariat for the Product Approval Committee (PAC) by preparing risk-related documentation, capturing meeting minutes, and ensuring decisions are documented and implemented.
- Engage and collaborate with stakeholders across all three Lines of Defense to strengthen risk controls and governance.
- Conduct risk management assurance reviews to assess the effectiveness of risk controls, policies, and frameworks.
- Perform data analysis to identify emerging trends, root causes, and areas requiring enhanced controls.
- Facilitate and deliver risk management training to business units, zonal risk specialists, and key stakeholders to ensure risk awareness, risk culture and policy adherence.
- Support reputational risk management by managing the identification and escalation of potential risks to the bank’s brand and public perception. Both in HQ and Across the zones.
- Develop, update, and implement risk policies in alignment with the organization’s enterprise risk management framework.
- Maintain a risk culture within the bank by promoting awareness, risk-based decision-making, and proactive risk management approaches.
- Conduct risk management assurance reviews to assess the effectiveness of risk controls, policies, and frameworks
Knowledge and Skills:
- Enterprise Risk Management
- Operational risk management frameworks and methodologies
- Risk reporting, analytics, and management information (MI)
- Incident and exception management principles
- Product risk assessment and lifecycle risk management
- Branch risk management and control effectiveness assessment
- Governance structures and stakeholder management within risk functions
- Emerging risk trends and their impact on banking operations
- Data analytics and information risk management.
- Strong analytical and problem-solving skills
- Risk data analysis and interpretation
- Stakeholder management and engagement
- Effective communication, report writing and presentation
- Decision-making and critical thinking
- Training and facilitation skills
- Leadership and people management skills, including the ability to influence and coach
- Ability to manage multiple priorities
- Detail-oriented with strong research and analytical skil
Qualifications and Experience:
- University Degree in Banking, Finance, Business Administration, Information Technology or a related field
- A certification in risk, assurance and/or any related field will be an added advantage
- Minimum of 4 years of experience in Assurance, Risk management within a Banking, Financial services or audit and consulting environment
- Hands-on experience with risk reporting, Data Analysis, Risk control assessments, and incident management
- Experience in working with cross-functional teams and managing risk across multiple business units
- Prior exposure to risk assurance reviews and stakeholder coordination
- Experience in facilitating risk training programs and promoting a strong risk culture within an organization
NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.
NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.
Read Also:
Job opening date : 14-May-2025
Job closing date : 28-May-2025
How to Apply:
To submit your application, please follow the link provided below.
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