Product Manager; Digital at NMB Bank
Job Location :
Head Office, Hq
Main Responsibilities:
Recommended:
- Developing, implementing, and managing project plan and timeline for the bank’s flagship digital product Mkononi.
- Ensure proper communication of new Mobile banking features before public launch, awareness, and training to branches and all key stakeholders.
- Ensure all new mobile banking products features are approved and in line with controls and regulations, customer centric concept and are priced according to industry standards.
- Monitor mobile banking platform and report new products framework and ensure the same is in line with banks projections, targets, and budget.
- Analyze, manage, and identify all system faults that affect the mobile banking platform performance then, suggest areas of improvement, get approvals for improvement, and ensure approved changes/enhancements are implemented within agreed time.
- Monitor mobile application quality by working with key stakeholders to ensure it remains within the acceptable bank’s threshold.
- Play a key role in innovating Retail Banking mobile application and carry out continuous market intelligence on new technologies, consumer behaviours; and recommend product improvements.
- Manage internal relationships with key stakeholders and business partners during introduction of new or existing products in the platform in accordance to bank risk appetite as well as customer needs.
- Regular (Quarterly/Semi-Annually/Annually) Competitor Review vis-à-vis Retail Digital products Offering.
- Driving Non-Interest Income initiative to ensure the income generated by digital channels is in accordance with the approved budget and advising digital product teams and sales teams.
- Being pro-active to identify mobile application issues and resolve them timely in a proactive manner.
- Responsible for products’ features enhancements and revamps where need be to ensure that all products features are relevant to customer’s need and market competition in the industry.
- Manage interactions with Retail and Wholesale business teams as well as ICT team to understand and translate market requirements / new digital products into innovative digital product solutions that meet customer expectation as well management strategic objective.
Knowledge and Skills:
- Business understanding of commercializing technological innovations for opportunity.
- Knowledge on constructing reports, executive summaries and briefs
- Greater understanding of product life cycle
- Business planning and project management
- Strong analytical and numerical skills for calculation of statistics, figures and targets
- Communication skills both written and oral
- Good interpersonal and networking skills
- Negotiation and Report writing skills.
- Presentation, coaching and training skills
- Strong IT skills gained either through study or research.
Qualifications and Experience:
- Bachelor’s degree in Banking, Finance or Business related field
- Any course or training in digital/Mobile Application product development is an added advantage
- 5 years’ experience in digital/mobile financial services, innovation and/or digital products environment.
- Strong understanding of mobile application technologies and trends.
NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.
Job opening date : 22-May-2024
Job closing date : 05-Jun-2024
Legal Administrator at NMB Bank
Job Location :
Head Office
Main Responsibilities:
- Respond to routine queries from other departments as instructed by the Company Secretary.
- Builds positive client relationships through effective communication, establishing trust and maintaining confidentiality.
- Schedule Company Secretary meetings and take minutes, answer phone calls, and maintain digital and physical records.
- Ensure that meeting rooms are in order including availability of refreshments.
- Assist the Company Secretary with preparations of Management/ Board Meeting packs on Board vantage.
- Coordination of Board meetings.
- Coordination of all meetings related to the Board, including Training and Study Tours.
- Performa reconciliation of all costs related to Board Members` costs.
- Draft Minutes of meetings.
- Manage Office and Store arrangement, order and keep inventory of stationery.
- Draft routine letters/memos as per the guideline.
- Initiate invoice payments to external vendors and follow up on payment status.
- Draft response to routine mails and respond to routine queries on telephone.
- Maintain and manage incoming and outgoing documents registers and scrutinize and confirm content of incoming and outgoing documents.
- Forward outgoing mail to the mailing room and keep copies for future reference.
- Prioritize mail and forward routine mail to responsible units/officers.
- Perform any other tasks relating to the office of the Company Secretary as may be assigned from time to time.
Read Also:
Knowledge and Skills:
- Office Administration, Adequate knowledge in standard computer applications
- Document management with ability to work with database and board vantage software.
- Excellent Communication Skills, Customer Focus, Follow-up, Quality Orientation; Attention to Detail, Planning and Organization skills, integrity, Client Confidentiality.
Qualifications and Experience:
- Diploma in Law, Social Studies, Record Management, Business Management, or related field from a recognized institution.
- Bachelor Degree in Law will be an added advantage
- At least 2 years’ experience working within a legal environment.
- Experience in interaction with Board Members.NMB Bank Plc is an
Equal Opportunity Employer. We are committed to creating a diverse
environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.
