New Opportunities at Asilia lodges and Camps LTD

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EMPLOYMENT OPPORTUNITY

COMPANY NAME:                  ASILIA LODGES AND CAMPS LTD

POSITION:                               Senior Safari Operations Assistant

DEPARTMENT:                       SAFARI OPERATIONS

REPORTING TO:                      SAFARI OPERATIONS MANAGER

Recommended:

At Asilia we aim to be an organization that offers Better Experiences and Strong Positive Impact.

We give people joy and appreciation in iconic wildlife & wilderness areas in a way that makes a positive lasting impact on the environment and its people. Behind the scenes, we diligently build our operational, sustainable, and marketing/sales capabilities and access to capital to enable scaling up the experience and impact.

As a Safari Operations Assistant, your roles are vital in perpetuating our company’s aims, goals, and objectives!

This Job Description is your guide to achieving these objectives by outlining your daily duties & responsibilities.  WE BELIEVE IN BETTER!!

SCOPE AND PURPOSE OF THE JOB:

To reconfirm safari and to communicate between office and guide before, during and after safari to ensure guests have a memorable stay.

DUTIES, RESPONSIBILITIES & PERFORMANCE STANDARDS

                Daily Duties

  • Capture and input guest feedback into the Guest Revu system to monitor and enhance the overall safari experience.
  • Responsibly manage and respond to the duty phone, addressing inquiries and issues as they arise.
  • Be adaptable and ready to undertake additional responsibilities as assigned by senior staff, contributing to the overall success of safari operations.
  • Oversee and manage the ground operations of transfers and safaris, ensuring timely and efficient execution of transportation services for a greater guest satisfaction.
  • Manage and reconcile fuel usage for safari vehicles, maintaining accurate records and ensuring efficient fuel management.
  • Book 3rd Party Vehicles when necessary
  • Book All the lunch boxes request to 3rd Party for Full Board Guest.
  • Working on Reconciliation of the vehicle days, with Finance Team
  • Preparing of Invoice and Safari Ops Report to Management.
  • Be adaptable and ready to undertake additional responsibilities as assigned by senior staff, contributing to the overall success of safari operations.

Requirements

  • Diploma in Tourism or any other related field
  • Proven work experience (at least 5 years’ experience).
  • Familiarity with Computer Applications and programs
  • Able to work into multi-cultural environment.
  • Strong multi-tasking skills.
  • Excellent organizational skills.
  • Commitment to a high level of customer service.
  • Ability to handle sensitive matters with efficiency and discretion.
  • Must be able to speak English fluently, other languages an advantage.

Essential Skills

  1. Trustworthiness:
    • Strong sense of integrity, ensuring trustworthiness in all professional dealings.
  2. Ability to Work Under Pressure:
    • Demonstrated ability to thrive under pressure and meet deadlines, ensuring timely completion of tasks.
  3. Clear Communication Skills:
    • Excellent communication skills with an emphasis on providing clear, timely, and candid information.
  4. Independent Worker with Problem-Solving Attitude:
    • Proven ability to work independently with minimal supervision, coupled with a proactive problem-solving attitude.
  5. Computer Literacy:
    • Proficient in computer literacy to effectively operate and navigate online management systems.
  6. Faultless Administration Skills:
    • Impeccable administration skills, ensuring accuracy and efficiency in all procedures.

Read Also:

APPLICATION:

If you meet the requirements and are interested in this exciting opportunity, please submit your application and resume in a single PDF document by March 21, 2024, to joel@asiliaafrica.com

Kindly label your application with the heading ‘APPLICATION FOR SENIOR SAFARI OPERATIONS ASSISTANT ‘ for proper consideration.

Only shortlisted candidates will be contacted.

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