Field Monitors at World Vision
World Vision Tanzania (WVT)
Kigoma February 3, 2024
With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
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Key Responsibilities:
MAJOR RESPONSIBILITIES
10% Develop daily Chute distribution plan
End Results
Daily distribution plan developed and shared with key Supervisor
50% Supervise food scooping process to ensure a beneficiary gets right entitlement
End Results
Beneficiaries get right entitlement (Refer to FBM reports)
10% Manage food allocated to his/her chute as standards
End Results
Food handling principles adhered too
10% Supervise Scoopers assigned to the chute
End Results
Quality services rendered
5% Compile food distribution report
End Results
Quality reports compiled and submitted
5% Supervise chute cleanliness
End Results
Chute is clean always
10% Participate into food prepositioning exercises
End Results
Active participation is vivid
KNOWLEDGE/QUALIFICATIONS FOR THE ROLE
Required Professional Experience
One-year experience in working with humanitarian operations,
Experience in handling commodities management
Experience in working with refugee programs
Required Education, training, license, registration, and certification
Training in commodities management, response trainings.
Preferred Knowledge and Qualifications
Advanced diploma in Accountant, Procurement, Community Economy Development
Degree is an added value
Travel and/or Work Environment Requirement
Refugee camps
Physical Requirements
Should be physically fit
Language Requirements
English and Swahili
KEY WORKING RELATIONSHIPS
Contact (within WV or outside WV)
WFP Field staff
Read Also:
Reason for contact
They are always on ground witnessing distribution process hence effective communication is essential
Frequency of contact
Daily
Contact (within WV or outside WV)
UNHCR Field Staff
Reason for contact
To resolve challenges associated with beneficiaries registration
Frequency of contact
Daily
Contact (within WV or outside WV)
Plan International
Reason for contact
For child protection issues associated with food services
Frequency of contact
Daily
Contact (within WV or outside WV)
Refugee community leaders
Read Also:
Reason for contact
Information dissemination to the communities at large
Frequency of contact
Regularly
Contact (within WV or outside WV)
EDP staff
Reason for contact
Food requests from the store and any communication related to food delivery
Frequency of contact
Regularly
Contact (within WV or outside WV)
FBM
Reason for contact
For effective understanding of discrepancies if any, timely.
Frequency of contact
Regularly
DECISION MAKING
The role needs minimal discussion making
CORE COMPETENCIES
- Be Safe and Resilient
- Deliver Results
- Build Relationships
- Be Accountable
- Learn and Develop
- Improve and Innovate
- Partner and Collaborate
- Embrace Change
Applicant Types Accepted:
Local Applicants Only
2 Complain Help Desk Assistants at World Vision
World Vision Tanzania (WVT)
Kigoma February 3, 2024
With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
MAJOR RESPONSIBILITY
Activity
Accountability (Information Provision, Community engagement/Consultation, Community Participation, Complaints, Feedback & Response Mechanism)
Beneficiaries oriented (50%)
Receives, records/documents and respond to all complaints mainly
channelled via help desks and other channels (Feedback meeting, referral
system, consultations etc) that related to World Vision programs,
commitments or conduct, this can include Food, GBV, security, Peace
building & Child protection related issues.
Engage into daily pre-address speech/Pre-distribution meeting where key
updates/information are being passed/communicated to beneficiaries.
Liaising: making a link between beneficiary and Distribution/Nutrition team at GFD and SFP respectively.
Ensuring that, all complaints and feedback that are not food aid or cash
aid shall be referred to the relevant sectors/organisation.
Provide a receipt to beneficiaries (refugees) for all complaints and feedback received.
Information dissemination: Participate in Providing information to
beneficiaries on project activities (i.e. Nutrition/distribution
programme), about World Vision and how to make a complaint.
Confirm beneficiary selection criteria (verification) and another program information provided by World Vision.
Pass non-sensitive feedback and complaints about World Vision’s
activities to the WV staff on site (distribution staff on daily).
Collect complaints on sensitive issues related to World Vision’s program
into a secure complaints box. World Vision will then investigate and
follow up on complaints and feedback.
Provide information on other programs being executed by other organizations and services that exist in the area/Camp.
Supervising all CRM Committee members ie. Help Desk Committee members
Ensuring help desk operates not only during distribution but also during pre and posts distribution.
Ensuring that notes/information boards is at place and information are updated and posted timely.
End Results
Timely receipt, records and response to Beneficiaries feedback.
Flourished relationship between Staff and beneficiaries
Timely referral of non-food complaints/feedback to respective sector lead/agencies.
Informed communities on our programming (As per different studies/surveys held by project and WFP).
Outstanding adherence of Code of conduct by distribution staff.
Improved Litigation operation as result of regular training to CHD nad CRM committee members.
Read Also:
Activity
Accountability (Work related) (30%)
Ensuring timely response of Complaints
Writing referrals: Channelling food un-related complaints to other agencies timely (within 24 working hours)
With collaboration with AME personnel periodically identify how community would like/prefer to complain.
Ensuring and maintaining confidentiality of all complaints received as well feedback issued to beneficiaries.
Ensuring availability of help desk banners during operation/distribution.
Treating beneficiaries and agency staff with fairness and equity,
transparency and respectful manner at all times when working at the Help
Desk.
Engaging the community in an appropriate and respectful manner, never raising false expectations.
Observing Humanitarian code of conduct (i.e Do no Harm) and operating procedures.
End Results
100 proportion of complaints responded before distribution came to an end.
100% of referrals processed on time.
Functional complaints/feedback channels as preferred by community.
100% confidentiality maintained.
Displayed Visibility (banners) all the time during the operations.
100% adherence of the Help Desk Standard Operating Procedures.
Humanitarian code of Conduct Observed at 100%.
Activity
Reporting and Documentation. (15%)
Preparing and submits CRM weekly or monthly Progress reports.
Prepare and reconcile cycle manual redemption report with Distribution Center Supervisors prior to submission to WFP.
Recording data into paper-based format and filling data into ODK platform daily during distribution.
Document every pre-distribution speech/meeting minute on circle basis
and ensure signed by both community and project representatives. Also,
document every information shared to communities.
End Results
Timely Submitted Reports
Reconciled Manual redemption report submitted to WFP
Presence of synchronised CRM data into ODK platform software two days after cycle accomplishment.
Documented minutes as evidence of what was communicated signed by key participants i.e. project v/s Community side).
Activity
Other Duties (5%)
100% project representation into an Inter-agency Help Desks and camp level coordination meetings.
KNOWLEDGE/QUALIFICATIONS FOR THE ROLE
Required Professional Experience
Knowledge of Database Management Tools (ODK software). MS Access, Ms Excel and SPSS.
At least 2 years’ experience in working with International NGOs with relevant community focus
Demonstrated ability to work effectively with beneficiary communities, Government and other stakeholders at the camp level
Experience in training and community consultation highly desired.
Experience in facilitating focus group discussions with local communities and reporting.
Commitment to and understanding of international humanitarian standards,
especially the Red Cross and Red Crescent Code of Conduct, Sphere, and
the Humanitarian Accountability Partnership (HAP) Standard;
Ability to work in a cross-cultural context with people of various backgrounds;
Willingness to participate in chapel and group devotions; and Commitment to WV Core Values and Mission Statement
Required Education, training, license, registration, and certification
University Degree in Human resource, sociology, political science, business administration or international development from a recognized University
Preferred Knowledge and Qualifications
Understanding of Android mobile platform desirable.
Previous exposure to mobile hardware technologies desirable.
Comfortable with learning the new software systems and running
rudimentary system upgrades including compiling new software release
Experience in Humanitarian operation or disaster response.
Travel and/or Work Environment Requirement
Field (Refugee camps) and Office based
Physical Requirements
Should be physically fit
Language Requirements
Fluent in both English and Swahili
KEY WORKING RELATIONSHIPS
Contacts Within and outside World Vision
WFP Field staff
UNHCR Field Staff
Plan International
Refugee community leaders
Help Age International
DECISION MAKING
The role needs regular discussion making guided by set principles (Humanitarian principles).
Read Also:
CORE COMPETENCIES
- Be Safe and Resilient
- Deliver Results
- Build Relationships
- Be Accountable
- Learn and Develop
- Improve and Innovate
- Partner and Collaborate
- Embrace Change
Applicant Types Accepted:
Local Applicants Only
Nutrition Manager at World Vision
Nutrition Managers at World Vision
World Vision Tanzania (WVT) Jobs Vacancy, Employment
Kigoma February 3, 2024
With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
MAJOR RESPONSIBILITIES
Activity
Strategic engagement (30%)
Provide effective, innovative and strategic coordinating role in the Refugees Supplementary Feeding Program implementation.
Support and implement the appropriate strategies for achieving maximal
impact in the two camps and the districts of implementation
Collaborate with WFP, UNHCR, UNICEF, WHO, other humanitarian local and
international NGOs and local government leaders to support and implement
the Supplementary Food Project (SFP) that contribute to improved
indicators for Maternal and Child Nutrition in the refugee camps
Work closely with the WVT Kigoma emergency response Team Leader, Health
and Nutrition Team Leader and Nutrition Assistant in screening for
nutritional status, categorization and distribution of the food rations
to relevant groups including children under five and pregnant and
lactating women.
Effectively guide the project to abide to relevant standard guidelines
including that of WFP-UNHCR SFP Guidelines and other key guiding tools
including CMAM Database throughout the implementation period.
End Results
Action plans developed and shared with key Supervisor
Activity
Project Management and Team Performance (30%)
Ensure a high-performance management culture, open trustworthy
relationships and integrity to enhance smooth staff relations and
accountability.
Provide supervision and/or support to project staff working with the
project and government health and nutrition staff working in the
camps/project area
Provide guidance and supervision to the project staff to ensure that
they have clear objectives and receive regular support and supervision.
Take a lead in strengthened capacity building of volunteers, health and
nutrition workers on delivery of community-based nutrition services
including training and social behaviour changing education.
Update detailed work plans of project staff with project implementation
and ensure this is used by the whole project team to monitor project
progress towards completion
Provide technical guidance on community health systems strengthening for
maximum behaviour change and referrals to facilities in nutrition (for
severely malnourished cases).
Technically oversee with the relevant project staff the M&E plan for the project
Ensure quality of work by assisting project staff in the distribution of
the food rations to the targeted refugees and making sure that they
conform to the SFP guideline.
End Results
Project team excellently performs and work plans are well implemented
Activity
Reporting (25%)
Ensure quality and timely communication (including Reporting) with the project team, WFP and other involved partners
Complete programmatic and financial reports (monthly and quarterly
reporting) as required, ensuring these are of a required quality and
submitted on time for sharing with the project team and donor (WFP &
Support Offices) and IMAM guidelines and standards.
End Results
Accurate and credible reports prepared and submitted to inform programming and donor compliance.
Activity
Business Relationships and Networking (5%)
Ensures collaborative roles and partnerships with the government and
other humanitarian organizations operating in the refugee camps.
Represent WVT and Participate in networking
meetings/workshops/conferences with GoT and other stakeholders at the
camps, district, regional and national levels.
Facilitate documentation and sharing of processes, challenges, good
practices and lessons learnt among partners including using the CMAM
database for proper documentation.
Ensure that established protocols for communication and management arrangements are followed by the project team.
End Results
Achieving broader impact
Activity
Core values (5%)
Provide spiritual support to staff of the project and reinforce the Core Values to enable understanding of WV operations and culture.
End Results
All staff live as per the organisation core values and spiritual guidance
Financial and non-Financial resource management (5%)
Manage the WVT material and financial resources to ensure Stewardship and accountability in the project
End Results
Stewardship and accountability
KNOWLEDGE/QUALIFICATIONS FOR THE ROLE
Required Professional Experience
A minimum of 3 years working experience in Nutrition in Emergencies,
Health, and/or Nutrition and/or HIV&AIDS projects at refugee camps
or community level with Maternal and Child health and Nutrition
Understanding and experience in refugee response interventions
especially on Supplementary Feeding Programs targeting children under
five, pregnant and lactating women and nutrition support to vulnerable
such as PLWHA on ART
Experience in implementing Nutritional programs
Experience in working with refugee programs
Excellent communication and presentation skills in English and Swahili
Significant experience of working with government officials including
District Nutrition Officer (DNuOs), volunteers and communities
Proven experience in facilitating effective project documentation and dissemination of results to a wide range of audiences.
Attend and participate in the leadership of daily devotions.
Ability to take initiatives, team player who is able to work with minimum supervision
Good computer skills in MS office (Excel, word, PowerPoint etc) and othere relevant programs like CMAM Database
Familiar with current SFP guideline used in nutrition emergencies.
Required Education, training, license, registration, and certification
Bsc degree in Nutrition, Food Science and any other relevant social science degree or their equivalent. A Master’s Degree in Nutrition, Food Science or Public Health is an added advantage
Preferred Knowledge and Qualifications
Basic understanding of nutrition interventions in emergency situation including screening/assessment of nutrition situation, approaches and interventions at National and Global level, IYCN-E, CMAM Database.
Travel and/or Work Environment Requirement
Refugee camps and office based
Physical Requirements
Should be physically fit
Language Requirements
English and Swahili
KEY WORKING RELATIONSHIPS
WFP Field staff
UNHCR Field Staff
Plan International
Refugee community leaders
EDP staff
MoHA
DECISION MAKING
- The role needs minimal discussion making
Read Also:
CORE COMPETENCIES
- Be Safe and Resilient
- Deliver Results
- Build Relationships
- Be Accountable
- Learn and Develop
- Improve and Innovate
- Partner and Collaborate
- Embrace Change
Applicant Types Accepted:
Local Applicants Only
