Clearing & Forwarding Coordinator at DHL
Job Purpose:
Responsible for the managing of the clients Inbound and EAM system Transactions, daily reconciliation between EAM Systems and Physical stock, clearing, shipment tracking and escalating all issues daily to ensure that are cleared before month end stock takes to reduce time spent during reconciliation.
Key Accountabilities:
- Client SAP System vs Physical Stock Reconciliation
- Know and adhere to safety rules and regulations on site
- Stock Reconciliation
- Key contact for client regarding Inbound shipments
- Ensuring transactions are processed efficiently and accurately to meet client demands
- Transaction Monitoring
- Interface issues resolution
- Stock takes postings
- SAP Management
- SAP processing supervision
- Coordinate the Employee Opinion Survey to ensure 100% response from the WMS team and work with line manager in resolving issues arising therefrom
- Verification of receiving goods before GRN
- Preparing, Update, Managing and Share shipment tracker
- Any other duties as may be assigned by the supervisor in charge of the task.
- Assisting with identifying and reporting in writing any incidents or hazards and implementing relevant control measures to make the working place safe.
- Being aware of hazards and performing all duties in a manner that ensures the reasonable health and safety of yourself and other persons in the workplace.
- Using the safety equipment or wearing personal protective equipment or clothing that is required where appropriate.
- Not operating machinery or equipment unless authorised and licensed to do so.
- Co-operating with respect to legislative requirements & company standards/procedures.
- Follow lawful & reasonable instructions of your manager/supervisor.
- The incumbent in this role must actively embrace and implement safety tools/activities, such as but not limited to: promoting safety behaviors, incident/hazard reporting, early intervention, team safety meetings, safety engagement plan, policies/procedures, safety work method statements etc.
Qualifications, Experience & Attributes:
- University Degree
- Certificate/diploma in Inventory Management
- Inventory Management
- Divisional Experience
- 2 years’ experience within a customer facing role
- Functional Experience
- Strong communication skills i.e, verbal, written, reading and document USE skills are essential, reading and document USE skills are essential to this role, must be able to communicate in English and with customers, suppliers & other stakeholders.
- Geographical Experience
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Ability to follow work procedures.
Warehouse Supervisor at DHL
Job Purpose:
Responsible for planning and coordination of warehouse operations
ensuring timely, and quality receipts and issues for beer , spirit and
Keg and ensure ring space availability for stocks from production in a
safe working environment.
Key Accountabilities:
- To manage warehouse space constraints issues that may stop production while ensuring quality of services and warehouse keeping is maintained.
- Interface issues resolution
- Stock take postings
- EAM Management
- EAM processing supervision
- Coordinate the Employee Opinion Survey to ensure 100% response from the WMS team and work with line manager in resolving issues arising therefrom
- Verification of receiving goods before GRN
- Manage labour productivity in the shift
- Manage the FIFO and stocks aging and generate reports
- Manage Housekeeping and safety as as per the KPI.
- Coordinate and attend operation meetings
- “Coordinate conflicting demands between production, and logistics( sorting ,empties demand and space management glass and barrels demand.
- “
- Ability to coordinate and supervise a huge volume of stocks in unsecured locations.
- Supervise empties operation to ensure client needs are met.
- “Must be able to interpret KPI’s and develop strategies to ensure these are achieved.
- “
- Management of Checkers, Forklift drivers, Casuals, shunting drivers, yard marshals and security personnel
- Have thorough knowledge and experience in logistics
- Should be able to implement controls and minimize losses.
Read Also:
Key Performance Indicators:
- Achievement of all KPI’s in relation to Inventory Management
- Internal audit results
- Customer satisfaction
- Team member satisfaction
- Achievement of personal development objectives
Qualifications, Experience & Attributes:
- Divisional Experience-Logistics
- Functional Experience-Warehousing Yard and Stock management
- Industries Experience-Beverages (Including reverse logistics)
Specific Skills/Experience
- University Degree
- Profit and Loss management experience
- Inventory Management
- Proficiency in Microsoft Office
- Team player as well as team leader skills
- Experience of working within budgetary constraints
- Excellent communication skills
- Analytical approach to problem solving
- 1-2 years’ experience of working in inventory environments
- Process management skills
- Report writing skills
Presentation skills – preparation and delivery
Operation Lead at DHL
Job Purpose:
Manage client relations and oversee the day-to-day contract
operations and resources covering dedicated warehousing and distribution
services while meeting budget expectations
Key Accountabilities:
- Implement contractual agreements to ensure effectiveness and efficiency of service delivery as per SLA
- Interface with other departments within the group/ business to ensure synergies are utilized for the benefit of the business and client
- Oversee the development of the Helios contract team as per HR guidelines
- Manage and maintain good client relations based on service delivery, continuous improvement, value add and effective reporting of operations
- Manage allocated resources to achieve targeted financial, operational, service and performance objectives
- Ensure statutory and company guidelines are enforced in relation to Health, Safety and Environment [HSE] and Human Resource
- Manage the Profit and Loss account of the HTT contract identifying key drivers to improve profits and cash flow
- Planning and coordinating volumes and work orders to meet client supply chain requirements
- Manage improvement initiatives in collaboration with the First-Choice team
- Manage contract stock tolerance levels as per SLA guidelines
- Manage distribution targets as per SLA guidelines
- Manage contract reporting and KPI improvement and excellence
- Manage Depot workflows and targets as per SLA and KPI guidelines
Read Also:
General Competencies
- Be able to build a strong team and provides team members with the direction , resources and environment needed for work.
- Be able to build effective working relationship with different groups eg colleagues, suppliers etc.
- Should be able to create high performing teams by attracting and developing people
- Should be able to utilize resources to exceed customer expectant
- Should deliver operational results by analyzing and solving problems in structured way.
- Should be able to implement change through motivating and influencing others.
- Team Leadership.
- Managing relationships
- Team development
- Customer focus
- Problem solving
Key Performance Indicators:
- Profit and Loss Management
- Stock tolerance levels
- SLA/ KPI targets as agreed
- Training Team & development
- Customer service/ focus performance
- 3rd Party suppliers Liaison and service levels
- Process improvements plan and projects
- Commercial decision making
- EOS action identification, resourcing, and follow-up
Qualifications, Experience & Attributes:
- University Degree
- Profit and Loss management experience
- Inventory Management
- 4 years logistics experience preferably in a multi-user warehouse environment
- Good appreciation of transport operations and associated legislation
- Experience of working with a EAM system
- Excellent communication skills
- Hands on leadership style
-
Good team development/ leadership track record
Warehouse Clerk at DHL
Job Purpose:
Receiving ,verification, storage, dispatch / issuing of goods and
material as per formal procedures (both system and manually) with a
collective responsibility to provide our clients and their customers
with quality service.
Key Accountabilities:
- It is our collective responsibility to provide our client and their customer with quality service at all times while seeking continuous improvement
- Know and adhere to safety rules and regulations on site
- Maintain good housekeeping habits in offices and other working areas.
- Guide employees in various working areas and ensure that they adhere to all safety rules and regulations and other related policies.
- Ensure accurate receiving/dispatch and put away of stocks received from suppliers as per relevant supporting documents & procedures across WMS i.e. (EAM).
- Indicate receipt/dispatch dates on all received/dispatched items for purposes of exercising FIFO.
- Ensure that at all times stocks in the Warehouse are arranged by item and within marked areas and properly identified by use of row identification card / Bin Card.
- Perform receiving and dispatch duties as per the agreed SLA with the client to avoid any penalties
- Reconcile stocks through cycle counts and ensure any variances are reported before the monthly stock take for adjustment
- Ensuring the Warehouse is tidy at all times by way of observing neatness in stock arrangement and removing any unnecessary materials / items from your working area.
- Report to the supervisor areas that need attention eg (allocation of casuals to clean etc) to always keep you working area tidy or any repair work to machines, other equipment’s or warehouse.
- Ensure no damage of stock, FLT’s or other assets on site. Immediate report for any damage to stock FLT or other assets.
- Always follow all security measures.
- Ensure posting of all documents is done accurately and on time, including report submissions.
- Ensure accurate raising of Load Verification for all goods loaded.
- Any other jobs and responsibilities which are given to you by management
- Ensure accurate receiving and put away of stocks received from supplier or client as per relevant documents and procedures.
- Ensure timely and accuracy of all dispatches as per following the formal procedures with an aim of achieving the DHL’s site objectives.
- Ensure accurate inventory is maintained by way of correct posting and ensure all stock count reconciliations are submitted within the set time lines.
- Always observe safe working practices and adhere to the safety rules and regulations as well as any related policies.
- A team player with good public relations and excellent customer management
- Ensure receipt, dispatch, high risk, stock inventory and reporting done as per procedure in a timely, safe and efficient manner
Read Also:
General Competencies
- Be able to build a strong team and provides team members with the direction , resources and environment needed for work.
- Be able to build effective working relationship with different groups eg colleagues, suppliers etc.
- Should be able to create high performing teams by attracting and developing people
- should be in a position to utilize resources to exceed customer expectation
- Should deliver operational results by analyzing and solving problems in structured way.
- Should be able to implement change through motivating and influencing others.
- Must talk and report to Client, attend site meetings when required to do so by Client or Warehouse Manager
Key Performance Indicators:
- Accuracy on Receiving of materials.
- Accuracy and timely dispatch of goods and issuing of MROs.
- Stock Reconciliation is done in time and escalation of any variances are done.
- Observing the safety rules, regulations, and related policies.
- Compute and file POD reports on receipts.
- Ensure stocks keyed into the system accurately and within agreed time
- Ensure that all transactions are accurately recorded and accurately documented.
- Ensure stocks received are in good condition
Qualifications, Experience & Attributes:
- Fluent in English & Swahili on both Written and Spoken
- College Degree/Diploma in business administration, logistics, or Procurement
Read Also:
Specific Skills/Experience
- Ability to handle multi-tasks in multi-functional warehouses
- Good Custormer Service Skills
- Working in a Telecommunication SKU warehouse for a minimum of 3 Years
- Working in a busy multiple SKU Warehouse for a minimum of 5 years
- A team player with good relations to customer and public management skills
- Ability to work under pressure, meet deadlines and with minimum supervision
- Excellent oral and written communication skills
Computer literate, spreadsheets and word documents
