Business Development Manager Njombe Branch at NBC Bank
NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
Job Summary
The main purpose is to drive Loan and Advances, Deposit and alternative product growth at branch. This entails managing of all Sales Activities, Supporting, monitoring and training of Branch Sales Officers in all the respective branches
Recommended:
Job Description
A. Business Soliciting – Acquisition/Recruitment
- Customer acquisition /recruitment
- Visit existing customer frequently
- Ensure all the customer acquisition point are working perfectly all the time
- To enhance customer experience
- Identify areas / sector relevant for business growth in their locality
- Identification, soliciting, KYC and risks review of potential customers and approach them to open account
- Work with Business Development Partner to initiate development of relevant products to the particular locality
- Consistently give feedback to Head of Customer Network on the performance of different products and services at respective branches
- Engage with Corporate and Institutional Banking (CIB) and Business Banking (BB) departments to understand retail opportunities from their clients (One Bank Concept)
- Address the customer queries in relation to business matters
B. Deposit Mobilization
- Proactively understanding the business dynamics in the locality and take advantage to grow deposit.
- Supervise all the deposit mobilization campaign in branches
- Proactively and continuously solicit deposits from all clients of the Bank to meet Bank’s deposit targets
- Proactive following of activities identified on the branch activity calendar
C. Cross selling
- Cross sale of all bank products – Mobile phone Banking, Internet Banking, Agent Banking products, Insurance Products, all Deposit Products, Loan products FX, Transfer, etc.
- Collection of market intelligence information local competition, products and levels of service
D. Relationship Management
- Drive customer engagement activities in branches
- Going out to interact with Bank’s clients/potential clients in order to win their confidence and create customer loyalty
- Identifying potential clients and strategizing to add them to the list of NBC customers through informative meetings and product discussions
- Developing, building and maintaining long term relationships with all segmented customers by listening to them, problem sharing and joint solution finding
- Manage customer business contacts, participate in corporate customer social occasion and manage all aspects of interactions, the bank has with its customers.
- Maintenance of business acquired to ensure customer activeness and reduce churn
Read Also:
E. Reports, Monitoring & Turnaround
- Maintain database of High net worth customers in the branch.
- Monitoring of branch business growth through KPI
- Loan turnaround time for loans and recovery support
- Responsible for PAR and NPL of the Branch retail loans
- Providing inputs and reports to Stressed Asset Management Units and facilitate recovery efforts at the Branch level
F. Coaching and Mentoring
- Coach and mentor the branch Sales team on regular basis
- Monitor and report performance as per agreed KPIs
Other duties
- Participate in branch budgeting of all Sales related activities
- Carried out other duties as assigned by the Branch Manager.
- Prepare various reports and business proposals for management approval
Education and Experience Required:
- Bachelor Degree in Business Administration
- 3 years banking experience
- Broad knowledge of banking practice( Product knowledge) and bank regulations
Knowledge, Skills and competences required:
- Strong Customer Service management
- Customer Handling awareness
- People Management
- Bank Products awareness
Analytical skills - Selling and cross selling skills
- Awareness of BOT Regulation
- Risk Management
Read Also:
Qualifications
Bachelor`s Degrees and Advanced Diplomas – Business, Commerce and Management Studies, Commercial mindset – Junior (Meets some of the requirements and would need further development), Customer Excellence – Service Delivery (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Effective communication – Basic (Meets all of the requirements), Experience in a similar environment, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Sales Management (Meets some of the requirements and would need further development)
Business Development Manager Mwanza Branch at NBC Bank
NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
Job Summary
The main purpose is to drive Loan and Advances, Deposit and alternative product growth at branch. This entails managing of all Sales Activities, Supporting, monitoring and training of Branch Sales Officers in all the respective branches
Job Description
A. Business Soliciting – Acquisition/Recruitment
- Customer acquisition /recruitment
- Visit existing customer frequently
- Ensure all the customer acquisition point are working perfectly all the time
- To enhance customer experience
- Identify areas / sector relevant for business growth in their locality
- Identification, soliciting, KYC and risks review of potential customers and approach them to open account
- Work with Business Development Partner to initiate development of relevant products to the particular locality
- Consistently give feedback to Head of Customer Network on the performance of different products and services at respective branches
- Engage with Corporate and Institutional Banking (CIB) and Business Banking (BB) departments to understand retail opportunities from their clients (One Bank Concept)
- Address the customer queries in relation to business matters
B. Deposit Mobilization
- Proactively understanding the business dynamics in the locality and take advantage to grow deposit.
- Supervise all the deposit mobilization campaign in branches
- Proactively and continuously solicit deposits from all clients of the Bank to meet Bank’s deposit targets
- Proactive following of activities identified on the branch activity calendar
C. Cross selling
- Cross sale of all bank products – Mobile phone Banking, Internet Banking, Agent Banking products, Insurance Products, all Deposit Products, Loan products FX, Transfer, etc.
- Collection of market intelligence information local competition, products and levels of service
D. Relationship Management
- Drive customer engagement activities in branches
- Going out to interact with Bank’s clients/potential clients in order to win their confidence and create customer loyalty
- Identifying potential clients and strategizing to add them to the list of NBC customers through informative meetings and product discussions
- Developing, building and maintaining long term relationships with all segmented customers by listening to them, problem sharing and joint solution finding
- Manage customer business contacts, participate in corporate customer social occasion and manage all aspects of interactions, the bank has with its customers.
- Maintenance of business acquired to ensure customer activeness and reduce churn
E. Reports, Monitoring & Turnaround
- Maintain database of High net worth customers in the branch.
- Monitoring of branch business growth through KPI
- Loan turnaround time for loans and recovery support
- Responsible for PAR and NPL of the Branch retail loans
- Providing inputs and reports to Stressed Asset Management Units and facilitate recovery efforts at the Branch level
F. Coaching and Mentoring
- Coach and mentor the branch Sales team on regular basis
- Monitor and report performance as per agreed KPIs
Read Also:
Other duties
- Participate in branch budgeting of all Sales related activities
- Carried out other duties as assigned by the Branch Manager.
- Prepare various reports and business proposals for management approval
Education and Experience Required:
- Bachelor Degree in Business Administration
- 3 years banking experience
- Broad knowledge of banking practice( Product knowledge) and bank regulations
Knowledge, Skills and competences required:
- Strong Customer Service management
- Customer Handling awareness
- People Management
- Bank Products awareness
Analytical skills - Selling and cross selling skills
- Awareness of BOT Regulation
- Risk Management
Qualifications
Bachelor`s Degrees and Advanced Diplomas – Business, Commerce and Management Studies, Commercial mindset – Junior (Meets some of the requirements and would need further development), Customer Excellence – Service Delivery (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Effective communication – Basic (Meets all of the requirements), Experience in a similar environment, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Sales Management (Meets some of the requirements and would need further development)
Database & Servers Analyst at NBC Bank
NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
Job Summary
To manage the implementation, maintenance, and enhancement of all
GTIS Servers, Database and Storage infrastructure to enable the use of
appropriate platform technology, as an integral and reliable component
of business processes within the country.
Drive convergence of technologies, ensure delivery of technology
projects associated with GTIS Servers, Database & Storage and liaise
and negotiate with internal customers and technology vendors.
Job Description
Accountability: Operations (40%)
- Provide a range of GTIS servers, database, backup, restoration and storage availability reporting to ensure that agreed levels of availability, reliability and maintainability are measured and monitored on an ongoing basis.
- Successfully facilitate delivery of changes to reports needed by the business and ensure that reports and their dependencies are made available to the business.
- Provide holistic support of GTIS servers, database, backup, restoration and storage availability to Business Users.
- Take action to achieve reductions in frequency and duration of incidents that impact GTIS servers, database and storage availability.
- Ensure shortfalls in GTIS servers, database and storage availability are recognized and appropriate corrective actions are identified and progressed.
- Take action on agreed areas with Line Manager to maintain or improve GTIS servers, database and storage availability levels.
- Initiate and coordinate actions required to maintain or improve availability of GTIS servers, database and storage.
- Act as a coordination point for changes to GTIS servers, database and storage when needed.
- Be aware of technology advancements and best practices that support GTIS servers, database, backup, restoration and storage availability.
- Drive routine DR testing activities with relevant stakeholders and teams.
- Drive routing backup restoration activities and data validation.
Accountability: Cyber Security (40%)
- Ensure that proper testing occurs for all GTIS servers, database, backup, restoration, and storage changes released into the production environments as assigned by Line Manager.
- Work closely with Release/AV/Patches Analysts.
- Review & Remediate VAPT and patches assigned to GTIS team.
- Support and provide first line support to GTIS services.
- Compile and review the Testing Deliverables.
- Conduct installation procedure tests.
- Participate in functional, performance, and integration testing results.
- Coordinate user acceptance testing.
- Validate and communicate results of testing activities
- Participate in functional, performance, and integration testing results.
- Drive own Performance Development, collating relevant documentation, preparing for and arranging reviews.
Read Also:
Accountability: Risk Management (20%)
- Build relationships with country IT Risk and Governance team and provide support wherever required.
- Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements.
- Undertake all necessary training in order to perform the role to the required standards, including gaining accreditation where appropriate.
Education and Experience Required
- Bachelors Degree
- 1-3 years IT related experience
- Experience in IT Technology infrastructure and Server & Database Administration will be an added advantage.
Qualifications
Analytical Thinking – Basic (Meets all of the requirements), Bachelor’s Degree – Information Technology, Digital affinity (Meets all of the requirements), Enabling team success (Meets some of the requirements and would need further development), Experience in a similar environment, IT Applications (Meets some of the requirements and would need further development), Openness to change (Meets some of the requirements and would need further development), Quality orientation (Meets some of the requirements and would need further development)
