New Opportunities Job at CRDB Bank

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 Reporting Line- Managing Director

Job Summary.

To provide legal support to the operations of the Institution, with special emphasis on litigation, corporate, banking and corporate finance.  This role is responsible for reviewing and preparing contracts and other corporate and legal documents, ensuring compliance with banking applicable legislation and regulations, representing the affiliate before the regulator, competent courts and other authorities, and ensuring compliance with labour and employment obligations. Responsible for identifying legal risks associated with the operations of the Institution and proposing mechanisms for mitigating such risks.

Recommended:

Key responsibilities:

  • Manage and attend to all legal issues on behalf of the bank.
  • Advise the Management on corporate governance issues including organization of the Company’s board meetings and minute preparations, circulation and follow-up.
  • Process Company legal documents, loans, grants, credit documentation and security instruments such as mortgage deeds, debenture, etc.
  • Reviewing internal documents and policies to ensure they are drafted in accordance with applicable legislations, shareholders’ adopted policies, procedures, rules and guidelines.
  • Reviewing and or preparing, as necessary, contracts and documentation used by the Company in the business of providing banking services to its clients
  • Assisting in the preparation and drafting of reports and communications to the regulator
  • Ensure that, every new case or legal issue is reported to the Head of Compliance immediately after it is noticed.
  • Ensure availability of relevant permits and licences in relation to the Company’s expatriate employees or Directors and the Company activities in general.
  • Provide support to the Bank to ensure compliance with labour and employment obligations as an employer.
  • Providing support to ensure compliance with laws and its obligations under shareholders’ agreements, MeMarts.
  • Providing legal opinions based on local laws, best practices and precedents regarding various aspects of the operations of the Bank.
  • Prepare court documents and represent or ensure the Bank is represented in courts of law.
  • Institution and prosecution of the Bank’s claims in a court of law/tribunals as it shall be deemed appropriate by the Bank.
  • Assist in drafting legal demand letters or replies to defaulting clients or any others clients as it may be required.
  • Support and oversee all fraud and criminal investigations for crimes committed against the Bank.
  • Participate in the training of staff in all legal issues arising out of the CRDB DR Congo business and operations.
  • Prepare reports and papers in relation to all legal issues including the cases against or by the Bank and present them to the management and or Board on a monthly and quarterly basis or as may be required.
  • Maintaining resources and overseeing cases relating to litigation collection and ensuring timely reporting on the cases and close follow-ups on fraud prosecution handled by external lawyers.
  • Participate in providing strategic legal directives, plans and actions in aligning and achieving with the Bank’s strategies and goals.
  • Perform all other duties assigned by the Line Manager.

Experience, Knowledge, and Skills Requirements

  • Bachelor of law from a recognized University or Institution.
  • Must be admitted as Advocate of the High Court.
  • Minimum of 3 Years of working experience practising legal services.
  • Exposure to working in banking or financial institution will be an added advantage.
  • Ability to interpret central bank policies of financial regulations and implement them within NCBA’s strategic plan.
  • Ability to interpret the statutory requirements on all aspects of the bank‘s operations.
  • Ability to assess material evidence and advice on appropriate legal measures.
  • Proficiency in both English & French language.

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Reporting Line- Senior Manager; ICT

Job Summary.

Responsible for the provision of technical support of CBS, payment systems and all business application systems to optimize operational efficiency. This position is to address systems issues to sustain application functionality and identify process improvement opportunities across the Bank systems.

This role works closely with the business departments and key vendors to resolve any technical deficiencies, assist with integration needs, implement, and test new functionalities and generally, ensure that Bank systems deliver a quality banking experience as well as contribute to the strategic direction of the Bank.

Effectively manage self-service/channels systems administration, monitoring, integrations, and support: implementation of new and enhancements and 1&2 level support of all channels systems and all Self-service customer-facing systems.

Key responsibilities:

  • Providing IT support for all systems under ICT.
  • Training end-users on application functionalities and responding to queries raised in a timely manner.
  • Implement and/or upgrade applications and provide 1&2 level support for Production, Disaster Recovery site and Tests environments.
  • Provide technical support and monitoring of the digital channel systems which include on-call support.
  • Provide end-user support; investigate, troubleshoot, document, and resolve hardware and software issues
  • Research and recommend innovative ideas, and where possible automation for system administration tasks.
  • Execute System integration testing and implementation of system upgrades, hotfixes, and patch releases.
  • Participate in migration of systems to new ESB and integration testing during migration of digital channel systems.
  • Facilitate automation of new and existing back-office applications.
  • Work with Change/Release Management process stakeholders for successful change execution
  • Resolving logged tickets in a timely manner.
  • Monitoring hardware, software, and system performance metrics.
  • Ensure that backups of all administered applications are being performed as per the schedule.
  • Working with vendors in the process of troubleshooting escalated incidents including being available 24/7 when needed.
  • Providing assurance of Business Continuity through performing Disaster Recovery Tests.
  • Define, document, and maintain best practices, and support procedures (configuration, operational etc.)
  • Ensuring system security by addressing vulnerability issues for systems under ICT.
  • Coordinate with all relevant departments with regards to training and testing on new and existing and upgraded payment applications
  • Validating software fixes received from a vendor before deployment in the Production environment.
  • Carry out another assignment as may be assigned by the Line Manager and executive management.

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Experience, Knowledge, and Skills Requirements

  • Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering or any other equivalent and relevant qualification from an accredited institution.
  • Minimum of 3 years of general ICT Systems support experience in the banking environment.
  • Professional ICT certifications such as ITILv4 is an added advantage.
  • Oracle and SQL Server Database knowledge.
  • Knowledge of Operating systems like Linux, Unix and Windows Servers.
  • Knowledge of system vulnerabilities and security issues.
  • Ability to handle numerous concurrent tasks under time constraints, and effectively prioritize and execute tasks in a highly dynamic environment.
  • Technical interaction with vendors, contractors, and other stakeholders.
  • Demonstrate excellent problem-solving skills and strong conceptual and analytical skills along with the ability to work as an effective team member.

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