Various Jobs at AXIA HR



Job Description

We are looking for an experienced and dedicated Small/medium size Supermarket supervisor to manage our retail store. In this role, your duties will include overseeing employees and finances, and controlling the quality of products and services. You may also be required to evaluate the job performance of retail staff.

To ensure success as a store supervisor, you should exhibit demonstrable managerial competency, and excellent communication skills. Store Supervisors are natural leaders with excellent business management skills and a passion for customer service.


Store Supervisor Responsibilities:

  • Overseeing salespeople, cashiers, shelf stockers, and other employees.
  • Managing finances and preparing an annual budget.
  • Keeping records of expenditure, sales figures, and employee performance.
  • Evaluating the supply and availability of stocks, and profit-margins.
  • Implementing measures to avoid stock damages, theft, and wastage.
  • Monitoring shelve stocks and product displays, and the general appearance of the store.
  • Investigating market trends and offering products that would appeal to customers.
  • Addressing customers’ requests, comments, and complaints.
  • Motivating employees to achieve targets.
  • Training new staff members and scheduling shifts.

Store Supervisor Requirements:

  • A bachelor’s degree in business administration, financial management, or equivalent qualification preferred.
  • Demonstrable experience in a supervisory capacity at a retail store, or similar.
  • Extensive experience with preparing budgets, and financial and expense reports.
  • In-depth knowledge of product and consumer trends, and marketing strategies.
  • Exceptional interpersonal skills in dealing with employees and customers.
  • Competency in retail management software.
  • Proficiency with spreadsheet and word processing software.
  • Excellent written and verbal communication skills.
  • Familiarity with applicable labor laws, and retail health and safety standards.

JOB TITTLE:Customer Service Representative – FMCG

  1. Designation: Customer Service Manager-West
  2. Functional Area: Supply Chain
  3. Location: Dar es Salaam
  4. Qualification: Diploma, Degree, Masters
  5. Experience: 2 – 5 years
  6. Key Competencies:
  • Fluency in English with strong networking and communication skills essential

    – Customer focused mindset

    – Experience in handling a number of SKUs and exposure in FMCG business is a plus

    – Mix of strategic (less) and operational (more) responsibility

    – Computer savvy

    – Self starter, work under pressure, team player, multi–tasking

    – Be able to work in a fast paced environment

    7. Job Responsibilities:

    – Order management and fulfillment

    – Manage the Order desk & Order to Delivery processes

    – Ensure full support to sales team to achieve sales target including sales closing activities

    – Order capturing process compliance

    – Follow-up through value-chain; facilitate commercial execution of customer orders till completion

    – Trade channel customer complaint handling and query handling for orders

    – Ensure customer satisfaction and proactive communication

    – Drive operations by following the calendar and ensure timeliness of activities

    – Warehouse support and Inventory Management

    • Housekeeping audits during warehouse visits

      – Monitoring Depot services including delivery execution, compliance to van delivery schedule

      – Cleaning up of damaged and non-moving inventory

      – Drive reduction in held/aging/unaccounted stocks

      – Overall supply-chain functional responsibility of the region – for all channels, all BGs

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    Job Description

    • We are searching for a level-headed sales & bid manager to join our team. In this role,
      you will identify opportunities for bid submissions, develop bid-winning strategies,
      conduct research, write and edit proposals, negotiate with stakeholders, and collaborate
      with other team members to ensure bid security.
      A top-notch sales & bid manager will be able to write effective proposals while adhering
      to budgetary and time constraints. Ideal candidates should demonstrate a sound
      understanding of the industry, and be able to communicate and negotiate with a range
      of stakeholders.
      Sales & Bid Manager Responsibilities:
       Identifying opportunities for bid submissions and raising them with the
      management team.
       Conducting research and brainstorming key points to include in the bid.
       Crafting persuasive and detailed proposals.
       Performing risk assessments and addressing concerns of clients and company staff.
       Ensuring all deadlines are met.
       Liaising with suppliers, vendors, and subcontractors.
       Keeping track of all costs and managing budgets.
       Working closely with project managers, design managers, estimators, and senior
       Conducting team briefings once bids have been secured.
       Being aware of opportunities in the government and its parastatals
      Bid Manager Requirements:
       Bachelor’s degree in business, management, procurement.
       Bachelor’s degree in management.
       Experience as a bid writer is advantageous.
       Excellent industry knowledge and a willingness to keep up with trends.
       Superb written and verbal communication skills.
       Strong teamwork and interpersonal abilities.
       Excellent analytical and problem-solving skills.
       Deadline-driven and committed to excellence.

       Housekeeping audits during warehouse visits

      – Monitoring Depot services including delivery execution, compliance to van delivery schedule

      – Cleaning up of damaged and non-moving inventory

      – Drive reduction in held/aging/unaccounted stocks

    • If you meet the above requirements kindly share your CV and cover letter to: