IT Officer
Job Description
Medical Teams International – Tanzania
Department: Operations
Reports to (position): Direct: Operations Director Technical: HQ-Infrastructure Manager
Location(s): Dar es salaam, with frequent travel to field locations
Work Days & Hours: Monday-Friday, 40-48 hours/week, occasional weekends and public holidays
Travel: Frequent travel to field locations
Medical Teams International Calling:
Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.
JOB SUMMARY
The IT Officer is
responsible for the delivery of consistent, information systems to
support MTI’s programs within Tanzania. The IT Officer works closely
with the Headquarters IT team in planning, budgeting, implementation and
management of IT services. This position supports the IT needs of all
Tanzania offices and staff and identifies, develops, implements and
supports cost-effective technology to facilitate the services provided
by Medical Teams.
JOB RESPONSIBILITIES
- Responsible for ensuring consistent user support to all staff, including identifying and mentoring field office staff in each location to assist in troubleshooting IT issues.
- Serve as project manager for all IT projects, collaborating with management and Headquarters staff to identify technology needs and ensure solutions meet program requirements.
- Responsible for the stewardship of IT materials and assets, ensuring assets are issued and returned in line with Medical Teams policies
- Manage the deployment, monitoring, maintenance, upgrade, and support of all user systems, including computers, operating systems, hardware, software, peripherals and voice services.
- Act as focal point to connectivity service providers and ensure stable connection levels are maintained in all locations.
- Supervise, plan and provide network security.
- Ensure valid software licensing for end-user systems and services and plan for renewals and new purchases, ensuring compliance with licensing requirements on all Medical Teams user systems.
- Conduct site visits and surveys to identify user needs, write technical evaluations, conduct vendor price comparisons and develop proposals for IT assets; coordinate with Headquarters IT department and Procurement Officer to budget and procure new and replacement equipment.
- Track IT budget and advise management on budget related matters.
- Support field operations staff in the identification and deployment of health information systems (HIS) ensuring appropriate access control and the security of staff and patient information.
- Assess staff training needs and implement training and mentorship in effective use of Medical Teams information systems, collaboration tools and storage repositories.
- Manage airtime and data subscriptions and disseminate to staff according to Medical Teams policies and procedures.
- Contribute to increased adoption of Medical Teams standard IT systems through promotion and training of staff in policies, procedures and systems.
- Support safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, and Child & Vulnerable Adult protection policies and sexual harassment policies.
- Other duties as assigned.
EDUCATION, LICENSES, & CERTIFICATIONS
- Bachelor’s Degree in Computer Science or Business Information Systems or equivalent required.
- Microsoft Professional Certification or other certification preferred.
- Minimum 4 years of experience providing technical support in busy environment, experience in systems administration, information security and providing training to end users.
- Experience working with INGOs is an added advantage.
KNOWLEDGE, SKILLS & ABILITIES
KNOWLEDGE
- Strong knowledge of networking, ERP and HIS systems, desktop operating systems, server management and VoIP
- Strong knowledge of wireless technologies
- Strong knowledge of information security policies and procedures
- Strong knowledge of troubleshooting techniques
Read Also:
- Skilled in troubleshooting IT issues
- Skilled in identifying IT needs and managing the IT budget.
- Expertise in WLAN developments
- Expert user of database systems (ERP, HIS)
- Skilled in developing and conducting training for staff on IT matters.
- Excellent interpersonal and communication skills, with ability to explain technical processes in everyday terms.
- Ability to communicate in English and Swahili, written and spoken.
- Ability to work collaboratively with others.
- Ability to maintain confidentiality of staff and patient information.
- Ability to be flexible and manage stress, especially in resolving urgent IT issues.
- Ability to support Medical Teams Calling and adhere to the Medical Teams Code of Conduct
- Ability to remain professional in adverse and cross-cultural situations.
- Ability to independently plan, organize and follow through on plans and tasks.
- Detail oriented with an ability to maintain accurate records.
- Strong knowledge of telephony, networking, desktop operating systems, and troubleshooting techniques.
- Ability to handle multiple projects simultaneously.
- Ability to operate well in a fast-paced work environment.
- Ability to work flexible schedule and weekends as needed.
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Tools and Equipment Used
- Requires frequent use of personal computer, telephone, and copy machine.
- Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is required to walk; climb stairs; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, and arms.
- The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderately quiet.
- May be required to travel to remote areas where there are potential health hazards and risks, limited hygiene facilities, extreme weather, and very basic living conditions.
Nurse Midwifes (3)
Job Description
Medical Teams International Tanzania
Department Programs
Reports to Direct: Medical Officer Technical: NA
Location Nyarugusu and Mtendeli
Work Days & Hours Monday-Sunday, 40- 45/week as per duty roster. May include weekends, night shifts and public holidays.
MTI Calling
Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.
Read Also:
JOB
SUMMARY
Provide
obstetrical care to pregnant women and their babies, doing follow up
before, during and after delivery, according to MTI obstetrical and
reproductive health protocols, universal hygienic and new-born caring
standards and under the supervision of a specialist doctor, to ensure
their health conditions and avoid post-delivery complications.
JOB
RESPONSIBILITIES
- Provide comprehensive maternal and child services to mothers during and after pregnancy, including managing complications and referring high risk pregnancies.
- Responsible for delivering babies, preparing birth attestation and monitoring the general health condition of the mother and the new-born.
- Assessing the feasibility for referral of pregnant women form the TBAs to the OPD/MCH for medical evaluation and/or complicated deliveries.
- Provide counselling to mothers on pregnancy and post-pregnancy management, including proper breastfeeding techniques, bathing and preparation of bottles.
- Participate in PHC activities including health education, family planning, preparing for childbirth, HCT services and nutrition programs, as well as PMTCT activities at the health facility and within the community.
- Provide primary care to women of reproductive age in accordance with the Basic Package of Health Services.
- Provide all non-surgical methods of family planning and provide counselling for surgical methods.
- Ensure babies are immunized according to schedule.
- Support Clinicians in the management of sexual violence cases.
- Monitor the consumption of drugs and equipment required for maternity activities and notify supervisor of re-stocking needs.
- Ensure biomedical equipment is in good working order by using in accordance with user manual and protocols, perform cleaning and minor maintenance and alert supervisor in case of malfunctioning.
- Ensure hygiene and sterilization criteria, including universal precautions, are met.
- Ensure that medical practices are conducted with the highest level of integrity and ethics according to professional and MTI Codes of Conduct.
- Ensure data collected is accurate and submit reports according to schedule.
- Ensure the Safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace
- Other duties as assigned.
EDUCATION, LICENSES, & CERTIFICATIONS
- Diploma or bachelor’s degree in Midwifery from an accredited School of Nursing and Midwifery is required.
- Valid practising license is required.
Read Also:
- 3 years of midwifery experience is required.
- Experience working with international NGOs is an added advantage.
KNOWLEDGE, SKILLS & ABILITIES
KNOWLEDGE
- Knowledge of professional midwifery principles, procedures and techniques.
- Knowledge of medical and non-medical waste disposal procedures.
- Knowledge of hygiene management and IPC protocol.
- Skilled in applying professional midwifery care principles and procedures in the evaluation and treatment of patients.
- Excellent interpersonal and communication skills.
- A good command of both written and spoken English.
Read Also:
- Ability to maintain confidentiality of patient information and adhere to professional code of conduct.
- Ability to treat all patients and staff with respect, without prejudice.
- Ability to provide high quality, ethical, compassionate care that places the needs of the patient first.
- Ability to maintain detailed records with high accuracy.
- Ability to be flexible and manage stress.
- Ability to support MTI Calling and adhere to the MTI Code of Conduct
PHYSICAL CONDITIONS
- This position requires work at health facilities located in remote areas with very basic living conditions.
Referral Focal Person Mwanza (1)
Department Programs
Reports to Medical Officer Technical: N/A
Location Mtendeli
Work Days & Hours Monday-Sunday, 40-45 hours/week as per duty roster. May include weekends, night shifts and public holidays
MTI Calling
Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.
Read Also:
JOB SUMMARY
Organizing and ensuring medical
consultations to the target population providing treatment to patients
within the scope of his/her medical competencies and referring them when
appropriate, according to MSF protocols, procedures, and the universal
hygiene standards in order to guarantee quality and efficiency of the
service provided. Controls the rational distribution of medicine and
attends to emergency cases in the health facility.
JOB
RESPONSIBILITIES
- Ensuring the implementation and standardization of Medical Teams clinical policies, tools, and hygiene protocols in order to minimize clinical risks and to guarantee the quality of patient care management. Promoting and maintaining confidentiality regarding all patient cases and records.
- Implementing diagnosis, prescription and prevention procedures that fall under the scope of his/her competencies applying medical knowledge, asking appropriate questions to patients and following protocols in force as well as using laboratory services when necessary, in order to ensure a correct implementation of the medical treatments and to refer patients when appropriate.
- Participating in the planning and supervision, in close coordination with other supervisors, the HR processes (sizing, staff shifts, recruitment, training, evaluation, development and communication) of the team in order to ensure both the sizing and the amount of knowledge required, improve people triage capabilities, their motivation and commitment and their active participation in teaching the targeted population on therapeutic and preventive protocols.
- Ensuring that all staff using medical devices are qualified and trained. Ensuring cleaning and minor maintenance tasks are performed according to the protocols. Reporting any malfunction to the project biomedical service item.
- In cases of emergency, carrying out first aid care and treatment according to protocols in order to reduce mortality rates.
- Recording in the individual patient’s card and registration books, all performed medical activities (drugs prescribed, lab results, vaccination status, epidemiological activity, doses, etc.) keeping data traceability in order to ensure patients treatment continuity.
- Participating in data collection and reporting when required.
- Knowing and implementing Patient Therapeutic Education (PTE), i.e. keeping contact with all patients, providing them information regarding their health state and responding to their questions.
- Knowing and promoting the proper application of Post Exposure Prophylaxis (PEP) Kit and Sexually Gender Based Violence (SGBV) protocol.
- Keep the patient and family informed about the illness and provide appropriate explanations about the treatment to follow; verify understanding to ensure informed consent and adherence to treatment.
- Participate in community mobilization and sensitization on curative and preventative health services.
- Ensure general hygiene standards and universal precautions are followed at all times and implement and monitor actions to reduce bio-hazard risks and improve infection control.
- Ensure ongoing training of the medical/paramedical multidisciplinary team in order to optimize the quality of care.
- Ensure that medical decisions are made with the highest level of integrity and ethics according to professional and MTI Code of Conduct.
- Ensure direct reports have clear objectives, receive mentorship and participate in capacity building opportunities.
- Conduct performance evaluations and enforce disciplinary process as per MTI policy.
- Ensure the Safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies.
- Other duties as assigned.
EDUCATION, LICENSES, & CERTIFICATIONS
- Diploma in Clinical Medicine.
- Registration with Tanganyika Medical Council is required.
- Valid practising license is required.
Read Also:
- 3 years of clinical medicine experience is required.
- Experience working with international NGOs is an added advantage.
KNOWLEDGE, SKILLS & ABILITIES
KNOWLEDGE
- Knowledge of primary health care, maternal and child health, reproductive health, HIV and AIDS and communicable diseases.
- Knowledge of professional clinical medicine principles, procedures and techniques.
- Knowledge of medicines, hygiene protocol and IPC measures.
- Skilled in applying clinical medicine principles and procedures in the evaluation and treatment of patients.
- Skilled in prescribing correct medication.
- Excellent interpersonal and communication skills.
- A good command of both written and spoken English.
Read Also:
- Ability to maintain confidentiality of patient information and adhere to professional code of conduct.
- Ability to treat all patients and staff with respect, without prejudice.
- Ability to provide high quality, ethical, compassionate care that places the needs of the patient first.
- Ability to maintain detailed records with high accuracy.
- Ability to be flexible and manage stress.
- Ability to support MTI Calling and adhere to the MTI Code of Conduct
PHYSICAL CONDITIONS
- This position requires work at health facilities located in remote areas with very basic living conditions.
MEDICAL OFFICER (1)
Department Programs
Reports to Direct: Medical Coordinator Technical: NA
Location Mtendeli
Work Days & Hours Monday-Sunday, 40-45 hours/week as per duty roster. May include weekends, night shifts and public holidays
Supervises Direct: Nurse Midwife Technical: Clinical Officer
MTI Calling
Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.
Read Also:
JOB
SUMMARY
Responsible for
performing consultations in OPD and IPD units in line with MoH protocol
and clinical guidelines to diagnose, treat and manage patients. Performs
surgery within competency and controls the rational distribution of
medicine to improve patients` health conditions.
JOB
RESPONSIBILITIES
- Perform OPD/IPD ward rounds to assess patient condition, diagnose and prescribe treatment and/or refer complicated cases in line with clinical guidelines and hygiene protocols.
- Determine when IPD patients should be discharged or transferred, ensuring referrals are managed efficiently to minimize complications.
- Control the rational distribution of medicine and equipment; ensure sterilization and good maintenance of medical equipment.
- Keep the patient and family informed about the illness and provide appropriate explanations about the treatment to follow; verify understanding to ensure informed consent and adherence to treatment.
- Ensure data traceability by recording all medical activities on patient’s card and in registration books such that patient treatment is continuous.
- Assist with and perform surgical interventions and clinical procedures within competency.
- Attend to emergency cases in the health facility.
- Participate in the recruitment of medical staff.
- Ensure general hygiene standards and universal precautions are followed at all times and implement and monitor actions to reduce bio-hazard risks and improve infection control.
- Ensure ongoing training of the medical/paramedical multidisciplinary team in order to optimize the quality of care.
- Participate in the collection and analysis of epidemiological data, checking its validity and informing the Medical Coordinator about any problem or complication of the patient’s illness, including medical error.
- Ensure that medical practices are conducted with the highest level of integrity and ethics according to professional and MTI Codes of Conduct.
- Ensure direct reports have clear objectives, receive mentorship and participate in capacity building opportunities.
- Conduct performance evaluations and enforce disciplinary process as per MTI policy.
- Ensure data collected is accurate and submit reports according to schedule.
- Ensure the Safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies.
- Other duties as assigned.
EDUCATION, LICENSES, & CERTIFICATIONS
- Doctor of Medicine (MD)
- Must have completed one-year internship.
- Registered with Tanganyika Medical
- Valid practising license is required.
Read Also:
- 3 years of work experience in a hospital practice relating to primary health care, maternal and child health, reproductive health, HIV/AIDS and communicable diseases is required.
- Experience working with international NGOs is an added advantage.
KNOWLEDGE, SKILLS & ABILITIES
KNOWLEDGE
- Knowledge of primary health care, maternal and child health, reproductive health, HIV and AIDS and communicable diseases, surgery, paediatrics, obstetrics and gynaecology
- Knowledge of professional clinical medicine principles, procedures and techniques
- Knowledge of surgery methods and best practices
- Knowledge of medicines, hygiene management and IPC protocol
SKILLS
- Skilled in applying clinical medicine principles and procedures in the evaluation and treatment of patients.
- Skilled in performing surgery within competency.
- Skilled in prescribing correct medication.
- Excellent interpersonal and communication skills
- A good command of both written and spoken English.
Read Also:
- Ability to maintain confidentiality of patient information and adhere to professional code of conduct.
- Ability to treat all patients and staff with respect, without prejudice.
- Ability to provide high quality, ethical, compassionate care that places the needs of the patient first.
- Ability to maintain detailed records with high accuracy.
- Ability to be flexible and manage stress.
- Ability to support MTI Calling and adhere to the MTI Code of Conduct
PHYSICAL CONDITIONS
- This position requires work at health facilities located in refugee camps which are remote areas with very basic living conditions.
Driver (1)
Department: Operations
Reports to (position): Logistic Assistant
Location(s): Kasulu
Work Days & Hours: Monday-Sunday, 40-45 hours/week as per duty roster. May include weekends, night shifts and public holidays
Medical Teams International Calling:
Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.
Read Also:
JOB
SUMMARY
The Driver provides
reliable and safe driving services to the Medical Teams International
staff and other officials and mission members, meeting MTI highest
standards of discretion and integrity, sense of maturity and
responsibility, and excellent knowledge of protocol, and safety security
issues.
JOB RESPONSIBILITIES
- Provide reliable and safe driving services, ensuring the safety and well-being of passengers.
- Keep abreast of traffic rules and regulations as well as road security and safety awareness to enable safe, on-time arrival for any movement including meetings and appointments.
- Maintain daily vehicle logs, inspections, daily kilometers, fuel consumption, oil change, servicing, greasing, repairs.
- Prepare and maintain data of the vehicle maintenance plans and reports, awareness of vehicles servicing, required items for services.
- Ensure that the official vehicle is kept clean and is always in good working order.
- Supports the preparation of the vehicle maintenance plans and reports.
- Tracks insurance and applicable tax formalities
- Make minor repairs and recommendations for major repairs.
- Change oil, check tires, spare tires, jacks, lights, horn, clutch and brakes and wash car regularly.
- Ensure that vehicles comply with MTI safety and security standards and reports any conditions of concerns to a Manager.
- Ensure that communications devices (e.g. cellular phone) is in proper working order before each trip
- Ensure the vehicle has sufficient fuel at all times.
- Follows safe vehicle loading and unloading procedures.
- Keeps the vehicle clean and free of debris; follows other vehicle cleaning procedures.
- Maintain and ensure availability of all required documents/supplies including vehicle insurance, vehicle logs, office directory, and safety and security document, first aid kit, and necessary spare parts in the assigned vehicle.
- In case of accidents/emergencies, evacuates staff according to written and practiced procedures.
- In the event of an accident, assures that medical emergency procedures are followed; completes a written accident report as required by delegate’s procedure and other authorities.
- Assist office staff in filing, photocopying and maintaining required records.
- Assist in the mailing and distribution of publications and payment of bills, as required.
- Supports safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, and Child & Vulnerable Adult protection policies and sexual harassment policies.
- Possession of valid Driver’s license, class C, for a minimum of 3 years
- Attended Vocational Educational and Training Authority would be an added advantage.
- Certification of defensive driving from a recognized institution preferred.
- Certification in First Aid and CPR is required
- Certification in vehicle mechanics and maintenance is preferred.
EXPERIENCE
- Preferred: Experience working for INGO Clean driving record is required
- Minimum heavy vehicle driving in Tanzania is required.
Read Also:
- Demonstrates a client-oriented approach, courtesy, confidentiality, tact and ability to work with people of different nationality and cultural backgrounds.
- In-depth knowledge of road safety regulations and defensive driving techniques
- Basic CPR and First Aid knowledge
- Quality and timely driving services; safe and on-time
- Excellent Defensive driving skills.
- Quality care and maintenance of vehicle and necessary documents
- Timely inputs to logs and records.
- Ability to speak, read, and write English and Swahili.
- Ability to follow procedures in response to accidents or emergency situations.
- Basic mechanical skills
- Good knowledge of geography of assigned driving locations
- Ability to support Medical Teams Calling and Code of Conduct
- Requires frequent use of mechanics equipment.
- While performing the duties of this job, the employee is frequently required to sit and talk or hear.
- Specific vision abilities required by this job include close vision and the ability to adjust focus.
- The employee will be operating a motor vehicle to remote areas, where hazardous road conditions are common.
- Required to drive long distances on unpredictable or unknown terrain in various weather climates.
- The employee may be required to travel to remote areas of the world where there are potential health hazards and risks, limited hygiene facilities, extreme weather, and very basic living conditions.
Read Also:
NOTE: The
above job description is intended to describe the general nature and
level of work being performed by staff assigned to this job. It is not
intended to be an exhaustive list of all responsibilities, duties, and
skills required of staff in this position. Duties, responsibilities,
and skills are also subject to change based on the changing needs of the
job, department, or organization.
Application Procedure:
All
interested applicants who meet the criteria should email their
application letter and CV in either PDF or Word only, including three
work related referee to: recruitmenttz@medicalteams.org
Indicate your expected salary, current/previous salary, and notice period at the bottom of your CV.
Indicate clearly the position applied for in the subject line” IT Officer”.
Application Deadline: 04th of February 2021 at 1700HRS.
