Thursday, October 1, 2020

Employment Vacancies at KCB Bank Tanzania Limited

  Nophsky       Thursday, October 1, 2020
 
Bank Officer – Teller
Location: Tanzania
KCB Bank Tanzania Limited
Job Details

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Key Responsibilities:
  • To offer quality cash services
  • To ensure that customer account and instruments details are correctly captured
  • Ensure that cheques presented are correctly captured
  • Ensure that the names of the payee tallies with the name of the account and the beneficiary account on the deposit slip
  • Ensure that cheques are properly drawn in all respects
  • Ensure that the payee number is correctly indicated on the reverse of all cheque deposits
  • Ensure that the deposit slips and the corresponding cheques have crossing stamp. 
Daily Responsibilities
  • To receive and post cash deposits, cheque deposits and money orders
  • To make cash payments against authorized instruments.
  • To issue cheque-on-selves against covers
  • To give cash change
  • To ensure that cash held in the till is adequate
  • Lodge excess cash/currency in the strong room
  • Ensure that cash held in the till at the end of business day tallies with the user’s cash analysis report
  • Compile and submit cash returns in respect of own general ledger accounts.
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Requirements:
  • University degree or its equivalent
  • Professional qualification (CPB, CPA, ACCA) is an added advantage.
  • Fresh Graduate, one-year experience is an added advantage
How to Apply:
Please visit our Recruitment Portal below and submit your application.
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Retail Banker
Location: Tanzania
KCB Bank Tanzania Limited
Job Details
Key Responsibilities:
  • Increased business propositions that include deposits, asset to individual customers and small and medium enterprises.
  • Growth and maintenance of the current business banking portfolio.
  • Reinforce Branch Sales Strategy.
  • Improve Customer satisfaction and Customer Retention.
  • Achieve budgeted business for Business Banking and Personal Banking within the Branch. 
Daily Responsibilities:
  • Appraise customer proposals and make recommendations
  • Build customer relationships through call visits
  • Prepare customer profiles for cross selling opportunities
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Requirements:
  • Bachelor Degree from any recognized institution
  • Professional Qualifications (CPB, CPA, ACCA) is Essential
  • Master’s Degree in Business studies is an added advantage
  • Minimum five years of experience in Banking with at least two years in Sales/Sales Manager
How to Apply:
Please visit our Recruitment Portal below and submit your application.
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Facilities Officer
Location: Tanzania
KCB Bank Tanzania Limited
Job Details
Key Responsibilities:
  • Provide excellent customer service to internal and external customers by responding to all enquiries, incident reports and requests related to the bank’s facilities for fulfilment as per SLA and policy.
  • Stores management (Maintaining store records, receiving goods, inspection of goods, Sorting, Packing, Issuing, control and stock taking)
  • Supervise delivery of service and goods, stock replenishment/resupply such as vehicles refuelling, delivery of fuel for generators, drinking water and other goods, corrective and preventive maintenance works for equipment and premises.
  • Ensure compliance to OSHA guidelines and other regulations related to workplace hygiene and safety standards.
  • Maintain and continuously update the asset register to track warranty, asset life cycle and whole life costs
  • Control cost associated with maintenance and repair of the bank’s facilities.
  • Ensure availability of office utilities and consumables such as electricity, water, office supplies and groceries.
  • Receive stationery orders from branches and head office departments and supervise issuance, shipment and creation of requisitions for items that are not in stock.
  • Monitor contractor performance, recommending contract modifications when necessary.
  • Perform basic maintenance on premises to ensure hygiene and proper physical conditions.
Requirements:
  • Bachelor degree in facilities management/property management/ Estate management/Procurement and supplies/ Materials management/ business related studies
  • Work experience will be considered as an added advantage.
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How to Apply:
Please visit our Recruitment Portal below and submit your application.
*****************
Agency Banking Sales Executive
Location: Tanzania
KCB Bank Tanzania Limited
Job Details
Key Responsibilities:
  • Facilitating first-contact meetings with potential KCB bank wakala
  • Searching, assessing, accepting and processing prospect agents’ applications to become KCB bank wakala (Recruitment).
  • Conduct first time (activations) and routine trainings to approved agents to ensure agents/agent users are able to provide KCB bank wakala agency banking services
  • Submitting to the agent on time all tools of trade which are provided by the bank immediately after agent’s approval
  • Ensure agents premises are branded (both internally and externally) properly by approved bank standards to ensure visibility by both existing and prospect bank customers.
  • Monitoring agent activities, ensure compliance to bank’s agent policies and procedures and conduct periodic visits to their business places/premises (Relationship Management).
  • Growth of agent turnover as per the agreed target
  • Manage agent relationships and ensure agents complaints/disputes are sorted on time.
  • Activation of dormant agents.
  • Supporting agents in customer acquisition.
Daily Responsibilities: New Business Development 50%.
  • Recruit new quality business within the allocated market.
  • Proactively create and develop business relationships with agents.
  • Build close working relationships with Branch staff, SME and Corporate team to create business opportunities.
  • Implement activities to deliver value added products and services at the agent location.
  • Fully understand the workings of agent banking, operations and risk strategy.
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Customer contact (40%)
  • Customer contact involves discussions and negotiations with customers on business and operational issues
  • The role holder is responsible for managing and responding to customer requirements
  • Establish, build and maintain ongoing relationships with customers to develop, sustain and protect agent business.
  • Develop a deep understanding of the needs and requirements of customers’ businesses
  • Make sound commercial judgments in order to retain and fully develop customer base
  • Provide evidence of customer demand to influence new products / enhancements / solutions
Planning and research (10%)
  • Responsible for developing a personal sales plan to achieve targeted objectives and goals
  • Personal time management of day to day activities to maximize return on resources
  • Keeping fully updated on customer activities as reported in the media and via internal Group sources
  • Maintain and understand the business environment in which the customer operates
  • Constantly update knowledge on all products and services offered by KCB.
Requirements:
  • Bachelor degree in Banking/Finance or equivalent from any recognized institution
  • Master’s Degree in Business Administration is an added advantage
  • Professional Qualifications: Agency banking and card background is an added advantage
  • At least 1 year banking experience
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How to Apply:
Please visit our Recruitment Portal below and submit your application.
*****************
Unit Head, Sahl Relationship Management
Key Responsibilities:
Grow both Assets and Liabilities portfolio, from both existing and new customers.
Provide Leadership and oversee RMs new leads and pipeline execution for both Assets and liabilities
Ensure overall department revenue lines growth, i.e Profit and NFI
Responsible for Customer number growth and value.
DAILY Responsibilities:

  • Oversee the call Visits for both existing and new clients
  • Ensure conversion of business pipelines and provide Management report to Head of Sahl Banking
  • Oversee the CQ memo for own portfolio and Sahl Relationship Managers and Branch Managers
  • Manage NPL for own portfolio and the overall Sahl department
  • Facilitate, gather responses for queries during Audits
  • To create and manage Sahl banking relationships and ensure optimal sells to all the customers being treasury customers, retail by way of joint calls and cross selling. Creatively tailor products to meet individual customer needs.
  • Grow the Sahl banking customer base by recruiting new customers, and wallet sizing to the existing customers to attain high returns.
  • Work in close partnership with Credit Department Team, Branch Managers, Legal Department Team, Head of Sahl Banking to ensure that the credit requests for new and existing facilities are correctly prepared in accordance with KCB and/or group policies.
  • Provide feedback to the Head of Sahl Banking, or relevant parties in regards to facilities in KCB.
  • Responsible for delivering a service to customers that matches the Bank’s mission statement.
  • Be conversant with the KYC requirements. Undertake actions to ensure compliance and report suspicions. Exercise due care and diligence in ensuring all anti-money laundering and KYC requirements are complied with.
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Requirements:
  • University degree or its equivalent
  • Relevant professional qualification in Banking, Accounting or Finance is an added advantage.
  • Minimum three years of experience in Relationship Management and/ OR business development
  • Practical experience in use of Microsoft Office Packages
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How to Apply:
Please visit our Recruitment Portal below and submit your application.
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