Operations manager “Business halls”
Responsible for the overall management of the daily operations of Startimes Shops including staff management, operational management, sales and customer service, ensuring best practices and meeting quality standards to achieve key results and support company strategies.
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Main Job Tasks, Duties and Responsibilities- Direct and oversee the recruitment, selection, training and development of staff to build and sustain a high performing team
- Performance manage staff including appraisals, disciplining, counseling, coaching, motivation and mentoring
- Update and maintain financial records and reports including sales reports, banking, payroll reporting, expenditure
- Develop and implement business strategies to attract new customers, expand store traffic and increase sales and profitability
- Maximize sales potential to meet monthly sales goals
- Deliver excellent service to ensure customer satisfaction
- Initiate, implement and monitor operational and staff policies and procedures
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- At least Bachelor’s degree in business or related field preferred
- Working knowledge of customer service principles and customer relationship management
- Experience in performance management and development of staff
- Working knowledge of relevant computer applications
- Strategic planning skills
- Attention to detail and accuracy
- Problem analysis and problem solving
- Supervisory skills
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The deadline is 20th February!
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Position: Sales Officers/Sales Representatives - Songea and Iringa
Our
operation in Tanzania is a Joint Venture with the Tanzania Broadcasting
Corporation (TBC) and our products offering digital multiplex service
in Tanzania include Digital Television Sets, digital decoders and other
value-adding services to serve the masses of Tanzania. We are deploying a
unique technology that allows our Digital TV to be offered to
subscribers at an affordable price.
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Startimes
decoder operates based on the DVB-T (Digital Video
Broadcast-Terrestrial) standard which requires no dish. All that is
needed is an antenna, to pick up the transmission frequency. Based on
its unique technology, Startimes decoder is all weather friendly,
including rainy days. Also with its unique plug and play device
mechanism, no professional assistance or installation cost is required.
