
300 Job Vacancies at ITM Africa Limited
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Credit officer-300 POSITION
Economics and finance
ITM TANZANIA LIMITED
About the job
- We are looking for a candidate with Strong understanding of credit risk, repayment cycles, and customer behaviors.
Responsibilities
- Responsibilities
- • Collaborate with the sales and finance teams to resolve customer billing or payment issues.
- • Monitor outstanding receivables and follow up on overdue accounts.
- • Collaborate with the sales and finance teams to resolve customer billing or payment issues.
- • Participate in the review and update of credit policies and procedures.
- • Build and maintain good relationships with customers while safeguarding the company’s financial interests.
- • Maintain up-to-date customer credit files and ensure proper documentation.
- • Ensure compliance with internal controls and company credit management standards.
- Skills & Competencies
- • Strong understanding of credit risk, repayment cycles, and customer behaviour.
- • Excellent communication, negotiation, and conflict resolution skills.
- • Team management skills with ability to coach, motivate, and monitor tele-callers.
- • Analytical skills to identify trends and recommend corrective actions.
- • Comfortable using CRM, ERP, or finance management systems.
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Requirements
- Experience
- • 4–7 years in collections, credit management, or receivables management, preferably in telecom, consumer electronics, or microfinance.
- • Proven experience managing a small team of tele-callers or collection agents.
- • Experience with digital finance platforms is highly desirable.
- • Bachelor’s degree in Finance, Business Administration, Accounting, or related field.
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