Vodacom Tanzania Limited is Tanzania’s leading cellular network
company. As of December 2020, Vodacom Tanzania had over 15.6 million
customers and was the largest wireless telecommunications network in
Tanzania.
Specialist: Big Data and Special Project
Posting Country: Tanzania, United Republic of
Full Time / Part Time: Full Time
At Vodacom, we’re working hard to build a better future. A more
connected, inclusive and sustainable world. As a dynamic global
community, it’s our human spirit, together with technology, that
empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and
communities across the world. Delighting our customers and earning
their loyalty drive us, and we experiment, learn fast and get it done,
together.
With us, you can be truly be yourself and belong, share inspiration,
embrace new opportunities, thrive, and make a real difference.
Role Purpose & Accountabilities
Role purpose:
- Co-creating Advanced Machine Learning products that drive revenue, reduce cost and improve CX.
- Developing big data monetization propositions and manage their end-to-end (E2E) execution.
- Delivering actionable insights to support and contribute toward the delivery of CVM objectives and targets.
- Contributing to the wider community to enable an Advanced Machine Learning capability across Vodafone globally
Key accountabilities:
- Identify Analyze and Interpret trends or patterns in complex data sets.
- Support the extraction of data (ETL) from multiple sources.
- E2E go to market execution for big data and special projects propositions.
- Prepare analytics and ML model results to business users.
- Development of machine learning models for various areas of the business on the Big Data Platform.
Read Also:
Core Competencies, Knowledge & Professional Qualifications
Core competencies and knowledge:
- Excellent analytical, logical and casual reasoning skills.
- Excellent communication skills
- Strong stakeholder management skills
- Ability to anticipate customer, competitor and market dynamics
- Able to challenge the status quo
Technical/professional qualifications and experience:
- 2+ years of experience in similar big data and data science role.
- Bachelor’s Degree in quantitative fields like Mathematics,
Statistics, Economics, Computer Science or Engineering, Artificial
Intelligence, Data Journalism, or related fields
- Significant knowledge of customer driven marketing techniques and processes
- Proficiency in Python and associated data Science ecosystem, Machine Learning and Experiments Design.
- Expertise in data manipulation: use of structured data tools (e.g.,
SQL), & unstructured data tools and platforms (e.g., Hadoop, Spark,
NoSQL)
- Project knowledge and experience would be advantageous.
Skills
Modern Marketing Leadership
Data Analytics and Insights
CVM Campaign Development and Management
Always on Marketing
Base Management Specialist
Posting Country: Tanzania, United Republic of
Full Time / Part Time: Full Time
At Vodacom, we’re working hard to build a better future. A more
connected, inclusive and sustainable world. As a dynamic global
community, it’s our human spirit, together with technology, that
empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and
communities across the world. Delighting our customers and earning
their loyalty drive us, and we experiment, learn fast and get it done,
together.
With us, you can be truly be yourself and belong, share inspiration,
embrace new opportunities, thrive, and make a real difference.
Read Also:
Role Purpose & Key Accountabilities
Role purpose:
- Support and execute base management strategy to maximize customer
lifetime value and contribution of the customer base to overall services
revenue. Define and execute base management programs for pre-pay and
revenue booster initiatives to achieve growth in customer base ARPU
through targeted and segmented offers, campaigns, and pricing e.g data
up-sell initiatives, tariff migration initiatives
Key accountabilities:
- Execute E2E campaigns on cross-selling, upselling and base management initiatives
- Prepare insightful reports on base activities, retention and inactivity: setup and deliver IBRO reports, campaign ROI reports
- Consistent monitoring of the overall customer base inactivity,
subscribers, usage and propositions and recommend actions based on
performance
- Work with Regional teams to develop proactive campaign (location specific) based on competition movements and on-ground insights
- Prepare and ensure successfully execution of weekly SMS communication calendar.
- Support driving M-Pesa initiatives to increase penetration of M-Pesa users
Core Competencies, Knowledge, Qualifications and Experience
Core competencies and knowledge
- Excellent analytical and logical reasoning skills translated from consumer insights
- Excellent communication skills
- Strong stakeholder management skills
- Ability to anticipate customer, competitor and market dynamics
- Able to challenge the status quo
Read Also:
Professional qualifications and Experience
- 2+ years’ experience in customer value management programs
- Bachelor degree in Computer Science, Statistics, Actuarial Science, Telecommunications or IT.
- Strong analytical skills and business acumen.
- Strong SQL skills with experience in relational OLTP database models (OLAP is a plus)
- Telecommunications experience would be advantageous.
- Experience in coding with Python, JavaScript environment is an added bonus
Skills
Modern Marketing Leadership
Data Analytics and Insights
CVM Campaign Development and Management
Always on Marketing
Insights & Reporting Analyst
Posting Country: Tanzania, United Republic of
Full Time / Part Time: Full Time
At Vodacom, we’re working hard to build a better future. A more
connected, inclusive and sustainable world. As a dynamic global
community, it’s our human spirit, together with technology, that
empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and
communities across the world. Delighting our customers and earning
their loyalty drive us, and we experiment, learn fast and get it done,
together.
With us, you can be truly be yourself and belong, share inspiration,
embrace new opportunities, thrive, and make a real difference.
Role Purpose & Accountabilities
Role purpose:
- Insights & Reporting Analyst aids the Commercial Business Unit
in strategy and decision making by collecting and analysing a wide range
of data to help CBU come up with well informed decisions on various
products and initiatives the business is doing. Furthermore, the
candidate plays big role in product launches, results tracking and
reporting for the company to achieve the intended results. The position
is majorly requires reporting skills and discipline
Key accountabilities:
Market Place Insights & Reporting
- Business unit market intelligence focal point
- Engage all stakeholders across business to collect, track and
monitor various activities done happening in the market. Any relevant
insight to be shared to leadership for strategic deliberation as soon as
possible
Reporting Lead
- Maintain daily/ weekly/monthly KPIs per bucket reporting and tracking
- Timely and accurately preparation and presentation of input to Consumer Business Unit (CBU) reviews
- Handle all insight and reporting projects, present results/findings before deadlines in collaboration with relevant stakeholders
Read Also:
Project Management and Cross-functional Support
- Provide insight and reporting support to regional teams
- Engage Head of Regions and Territory Managers in the various projects being undertaken in respective market areas
- Provide qualitative and quantitative analysis and insight to guide regions for business and strategy decisions
Skills
Modern Marketing Leadership
Data Analytics and Insights
Understanding Customers and Developing Insight
Core Competencies, Knowledge, Qualifications and Experience
Core competencies and knowledge
- Strong analytical skills with ability to integrate the details into a big picture view;
- Must be pro-active with ability to multi-task and work under pressure;
- Good communication skills (oral and written) with ability to influence with impact, use clear and compelling messages;
- Leads the Vodacom Way by driving speed to market; making things
simple for our customers, partners and colleagues; reliable and
transparent to deal with and deliver to others and trust others
Read Also:
Qualifications and Experience
- University Degree in Business or Science studies
- At least 3 years relevant experience preferably in leadership reporting
- Fluent in English and grammatical conversant
- Data analysis skills, use data driven information and provide fact based and progressive analytics
CLICK HERE TO APPLY
Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very
best people by offering a flexible, motivating and inclusive workplace
in which talent is truly recognized, developed and rewarded. We believe
that diversity plays an important role in the success of our business
and we are committed to creating an inclusive work environment which
respects, values, celebrates and makes the most of people’s individual
differences – we are not only multinational but multicultural too. At
Vodacom you will have access to our excellent flexible benefits
programme that you would expect from any global Company
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