Relationship Manager - Broking
Dar Es Salaam
Your time is now to be your exceptional best at Old Mutual!
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Job Description
- To recruit new brokers as per the set targets
- Design and implement a robust engagement plan with brokers
- Put in place a weekly and monthly visitation plan that ensures that brokers are well serviced and that all issues arising out of their relationship with the company are attended to efficiently and effectively
- Develop robust training and development programs for potential brokers that covers products, processes and our procedures
- Develop and agree performance targets with brokers and assist the branch managers develop and agree on performance targets with brokers in their regions
- Daily coordination and monitoring of the sales initiatives
- Develop with the assistance from the Head of BD & marketing sales revenue targets
- Develop a pipeline of prospects and work closely with brokers to close leads and meet New Business targets as agreed
- Liaise with the Underwriting Manager to ensure the retention of business from brokers and actively provide feedback to ensure proactive engagement
- Monitor the compensation plans for broking team including commission structure, incentives etc.
- Liaise with underwriting department to ensure acceptable quality of business is written in order to ensure that the set loss ratio targets are achieved
- Liaise with underwriting department to ensure the company offers competitive quotes for new business
- Monitor closely market developments that have an impact on business transacted through brokers and share such intelligence with management from time to time
- Prepare weekly and monthly business progress reports
- Ensure sales promotions as per the company’s strategies
- Ensure 100% collection of premiums as per the Cash & Carry law and the company’s credit policy
- Cover note control – to make sure all outgoing cover notes are properly used and returned for booking within 5 working days after being issued to clients.
- Motor Certificates – to ensure close management of certificates by ensuring full accounting of certificates before replenishing stocks
- Develop a monthly/quarterly/annual plan of engagement for brokers but in Dar es salaam and at the branches
- Work closely with marketing department to ensure that brokers are involved fully in marketing activities aimed at promoting the brand equity and generating business
- Demonstrates and exhibits client-centric behaviour.
- Ensures that compliance requirements are adhered to and deals with non-compliance issues pro-actively.
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Skills and Experience 2-3 years work experience
Education
- Bachelors Degree (B): Marketing and Business Management (Required)
Mbeya
Your time is now to be your exceptional best at Old Mutual!
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Job Description
Quotations and Risk Acceptances
- Ensure quotations allocated are done and approved by the Underwriting Manager and dispatched within the agreed turnaround time
- Accept new motor and domestic package proposals which meets acceptable underwriting standards subject to approval by the Senior Underwriter within the delegated authority
- Analyze and assess proposal forms and risk notes and confirm correctness within the acceptable underwriting standards
- Register and input all allocated new business in the system within the agreed turnaround time
- Prepare /Issue policies for all classes of insurance within the system within the agreed turnaround time
- Process all endorsements within the agreed turnaround time
- Respond to all correspondence within the agreed turnaround time
- Ensure adherence to all the process procedures and controls
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- Analyze and assess proposals and risk notes and report to the team leader on the need to carry out surveys for small to medium size non-standard risks
- Communicate with the team leader on the client’s progress on the implementation of surveyor’s recommendations in improving the status of risks written
- Work on the allocated renewal scrutiny listing 2 months prior to expiry of policy and dispatch renewal notices to producers/clients1 month prior to renewal date
- Follow up allocated policies falling due for renewal and provide weekly report to Senior Underwriter to ensure achievement of monthly retention ratio of at least 90%
Liaising with the Reinsurance Section regarding risks requiring facultative reinsurance placements.
Filing – Comply with the agreed filing and record keeping system Customer Service
- Attend to direct customers who visit the office for inquiry and provide prompt attention and efficient service
- Enforce credit control and effect cancellation for policies not paid to ensure that premium is paid for risks accepted
- Ensure all monies collected are banked on daily basis
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Skills and Experience 2-3 years work experience
Education
- Bachelors Degree (B): Insurance (Required)
Dar Es Salaam
Your time is now to be your exceptional best at Old Mutual!
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- Follow up on quotations to close business and to get feedback
- Daily servicing of clients to nurture the relationship between the company and our customers
- Prospect New business, submit terms and close to meet set targets
- Follow up on renewals to retain business
- Conduct market intelligence to get information crucial for the development of the respective channels
- Provide support services and training to agents
- Premium collections as per the Cash & Carry law and the company’s credit policy
- Ensures acceptable levels of business retention (i.e. preservation of existing business) are always maintained; and any existing business lost due to unavoidable circumstances is replaced by other suitable accounts (over and above the new business acquisition target for the year)
- Closely monitors customer service satisfaction to ensure renewals are not threatened; negotiates renewal terms well in advance and sends formal renewal confirmations to clients before the renewal dates.
- Maintains, and regularly updates business progress reports.
- Cover note control – to make sure all outgoing cover notes are properly used and returned for booking within 5 working days after being issued to clients.
- Motor Certificates – to ensure close management of certificates by ensuring full accounting of certificates before replenishing stocks
- To make sure that the company knows how much cover notes are with intermediaries.
- Weekly visits to intermediaries to make sure that the relationship is cemented and to do a regular audit on the issued UAP stationeries to the intermediaries.
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Skills and Experience 2-3 years work experience
Education
- Bachelor Of Business: Marketing Management (Required)
Deputy Underwriting Manager
Dar Es Salaam
Your time is now to be your exceptional best at Old Mutual!
Job Description
Quotations and Risk Acceptances:
Skills and Experience 2-3 years work experience
Education
Dar Es Salaam
Your time is now to be your exceptional best at Old Mutual!
Job Description
Quotations and Risk Acceptances:
- Ensure quotations are done and dispatched within the agreed turnaround time
- Accept all new agreed proposals which meets acceptable underwriting standards within the delegated authority
Read Also:
- Analyse and assess proposal forms and risk notes and confirm correctness within the acceptable underwriting standards
- Ensure all incoming business are captured in the system accurately and monitor backlog status and observe timely month end closing (25th of every month).
- Prepare /Issue policies and endorsements for all classes of insurance within the system at the agreed turnaround time
- Respond to all correspondence within the agreed turnaround time
- Ensure adherence to all the process, procedures and controls within the department.
- Ensure Reinsurance allocations are done properly as per treaty on every business before capturing into the system
- Conduct trainings on various covers to staffs, intermediaries etc.
- Analyse and assess proposals and risk notes and recommend on the need to carry out surveys for small to medium size non-standard risks
- Communicate to the client’s progress on the implementation of surveyor’s recommendations in improving the status of risks written
- Resolve internal control audit recommendations fully and ensure no issue automatically escalates.
- Monitor the quantity and quality of work done with ZERO error which may result in disputes with other departments.
- Work on the allocated renewal scrutiny listing 2 months prior to expiry of policy and dispatch renewal notices to producers/clients1 month prior to renewal date
- Follow up allocated policies falling due for renewal and provide weekly report to Underwriting manager to ensure achievement of monthly retention ratio of at least 90%
- Establish unrenewed list by 1st Week on the following month and make counter follow ups
- Filing – Comply with the agreed filing and record keeping system
Read Also:
Skills and Experience 2-3 years work experience
Education
- Bachelors Degree (B): Business Studies: Marketing Management (Required)
