6 New Jobs at International Rescue Committee (IRC)

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Content and Curriculum Development Officer
Requisition ID: req10547
Job Title: Content and Curriculum Development Officer
Sector: Education
Employment Category: Fixed Term
Employment Type: Full-Time
Open to Expatriates: No
Location: Kasulu, Tanzania

Content and Curriculum Development Manager
Requisition ID: req10546
Job Title: Content and Curriculum Development Manager
Sector: Education
Employment Category: Fixed Term
Employment Type: Full-Time
Open to Expatriates: No
Location: Kasulu, Tanzania
READ MORE AND CLICK HERE TO APPLY!

Deputy Coordinator Education Quality
Requisition ID: req10545
Job Title: Deputy Coordinator Education Quality
Sector: Education
Employment Category: Fixed Term
Employment Type: Full-Time
Open to Expatriates: No
Location: Kigoma, Tanzania
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Deputy Coordinator School Leadership
Requisition ID: req10544
Job Title: Deputy Coordinator School Leadership
Sector: Education
Employment Category: Fixed Term
Employment Type: Full-Time
Open to Expatriates: No
Location: Kigoma, Tanzania
READ MORE AND CLICK HERE TO APPLY!

Design Researcher (2 Posts)
Job available in these locations:
  • Dar es Salaam, Tanzania, United Republic of
  • Nairobi, NAIROBI MUNICIPALITY, Kenya
Employment Category: Consultant
Employment Type: Full-Time
Open to Expatriates: Not Applicable
This role can be based in any country where IRC is authorized to operate.
Job Overview:
The International Rescue Committee (IRC) is among the world’s leading humanitarian relief and development organizations. For 80 years, the IRC has been at the forefront of every major humanitarian initiative to assist people uprooted by war, persecution, or civil conflict. IRC staff go to the toughest places, implement both immediate response and long lasting programs, and conduct the type of applied research and advocacy the aid community needs to continually push itself to find better solutions for people. In all its country programs and in the US, IRC teams partner with local governments, community organizations and private sector companies to achieve measurable improvements in people’s economic well-being, safety, health and education.

The IRC’s Airbel Impact Lab designs, tests, and scales life-changing, cost-effective solutions for people affected by conflict and disaster. By applying the IRC’s deep technical expertise and field experience with a range of skills from the behavioral sciences, human-centered design, rigorous research, and multi-disciplinary problem-solving in humanitarian contexts, we work to develop breakthrough solutions that combine creativity and rigor, openness and expertise, and a desire to think afresh with the experience of a large-scale implementing organization.
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The Design Researcher will work on a new education project within the Airbel Impact Lab called “Pop-Up Tanzania”. In partnership with Onebillion.org, Pop-Up Tanzania is a tablet based adaptive learning project that has the potential to reach 3,000 children in 1,000 households in the Kigoma region of Tanzania, and to considerably advance Airbel’s digital education portfolio by answering a key question: How can IRC successfully implement autonomous learning (AL) tools to respond to the needs of last mile learners during a crisis when it arises? This is a critical opportunity to refine the steps we need to take to get a tablet based AL program ready for deployment in an emergency; as well as provide out-of-school children access to a tailored, engaging and fun educational program in the safety of their own homes without the need for a facilitator.

The Design Researcher will lead in-depth qualitative interviews with caregivers during the design and implementation phases of the project. They will build insights and develop recommendations for improving the program and report back to the project team about their findings. The Design Researcher will create an easy to understand and actionable design research report summarizing their findings and recommendations for each phase of work.
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Major Responsibilities:
The Design Research Consultant will lead in-depth remote qualitative interviews with caregivers enrolled in the program, build insights, provide recommendations and report out findings. Specifically, their responsibilities will include:
  • Develop all research plans in concert with team
  • Conducting 50, 45-minute phone interviews with caregivers and other stakeholders during the design phase of the program
  • Conducting 100 phone interviews with caregivers and other stakeholders during the implementation phase of the program
  • Transcribe notes in agreed upon format and upload into shared drive
  • Build insights from interviews and synthesize user research based
  • Identify user needs and prioritize needs based on Theory of Change
  • Develop prioritized use cases for product and program development
  • Design customer validation activities and concept and usability testing
  • Provide recommendations for improvements to service blueprints to better meet the needs of our users
  • Write design research report summarizing findings after the design phase and the implementation phase
  • Assist the Project Lead with embedding outputs into final program and research reports

Estimated scope & sequencing of work (to be confirmed in final contract):
Design phase:
October 2020 - November 2020, 15 days
  • Design customer validation activities and concept and usability testing (2 days)
  • 50 interviews (7 days)
  • Transcribe notes (1 day)
  • Build insights / prioritize user needs / develop recommendations (2 days)
  • Write design research report for design phase summarizing findings for this stage of work (3 days)
Implementation phase: December 2020 - January 2021, 24 days
  • Design customer validation activities and concept and usability testing (2 days)
  • 100 interviews (14 days)
  • Transcribe notes (2 days)
  • Build insights / prioritize user needs / develop recommendations (3 days)
  • Write design research report for implementation phase summarizing findings for this stage of work (3 days)
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Reporting: February 2021, 2 days
Assist with embedding outputs into final program and research reports (2 days)

Key Working Relationships:
Position Reports to: Research & Innovation, Pop-Up Tanzania Project Lead
Position directly supervises: N/A
Other Internal and/or external contacts:
Internal: Research & Innovation team working on autonomous learning in education, Pop-Up Tanzania team
External: Partners for Pop-Up Tanzania, including OneBillion

Qualifications:

Required:
Demonstrated Skills and Competencies:
Curious. Enjoys learning new things. Creative. Excellent oral and written communication skills. Self-driven.
When interviewing users, open-minded, non-judgemental, a good listener.
When building insights, able to understand what others really mean when they share negatives or positives about the program, comfortable connecting dots between feedback, ability to read between the lines.
Team work: Able to work with remote, multi-cultural, and multi-disciplinary teams
Language Skills: Native Swahili speaker, Fluent English speaker
Technical experience: Highly proficient in Microsoft Office and G Suite
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Appreciated:
Education: Bachelor’s degree in field related to human-centered design, design research, marketing, qualitative research, qualitative data management and analysis
Demonstrated Skills and Competencies: Demonstrated experience (3-5 years) collecting, managing and analyzing qualitative data, ideally in resource limited settings.
Technical Expertise: Knowledge of Adobe Creative Suite, Graphic design and illustration skills
Sector Experience: Experience working in development and/or humanitarian sector

Important note:
Please include links to a portfolio, website or work samples when submitting your application.
Working Environment: Remote
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Research & Innovation Hub Coordinator
Requisition ID: req10496
Job Title: Research & Innovation Hub Coordinator
Sector: Research & Development
Employment Category: Fixed Term
Employment Type: Full-Time
Open to Expatriates: No
Location: Dar es Salaam, Tanzania

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Job Description

Job Overview/Summary: IRC’s Airbel Impact Lab / Research and Innovation (R&I) Unit brings together a multi-disciplinary team combining IRC’s commitment to rigorous research and evidence-based programs with new approaches to designing, testing and scaling breakthrough interventions for the humanitarian and development sector. Airbel helps the IRC serve people affected by crisis with the most effective and efficient programs; designing and rigorously testing interventions, supporting the IRC in interpreting and applying existing research to develop high-quality, evidence-based programs, and conducting cost efficiency and cost effectiveness analyses to ensure the best use of our resources. –It also aims to design, nurture, and scale new humanitarian interventions and delivery models by applying best practices from the behavioral sciences, human-centered design, rapid iteration, and multi-disciplinary problem-solving in the humanitarian context.

The Tanzania Research and Innovation Hub is a collaboration between the IRC, Innovations for Poverty Action, and the Behavourial Insights Teams and is developing additional in-country core partnerships that bring further value. This Hub aims to enable adaptive project design, small-scale pilot studies, and larger-scale impact evaluations in Tanzanian refugee camps and surrounding host communities to improve outcomes for crisis-affected populations and create more impact for every dollar spent on aid.

The Tanzania Research and Innovation Hub is an exciting initiative that will work in close coordination with IRC’s operational work in Tanzania and globally. IRC in Tanzania works in the sectors of health, education, protection and empowerment to provide humanitarian support to hundreds of thousands of refugees and Tanzanian host communities.


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Key responsibilities:
Based in IRC Tanzania head office in Dar es Salaam, but working closely with all partners and programme colleagues, the Tanzania Hub Coordinator will be responsible to lead the development, implementation and impact of the Research and Innovation Hub:
· Coordinate with Hub partners to ensure the development of:
  • Tanzania Hub partnerships with research, innovation, and humanitarian organizations
  • Conclude the Tanzania Hub strategy, priority focus areas, and objectives, to be reviewed on an annual basis.
  • Overall business development strategy, in collaboration with Research & Innovation Business Development staff and BD teams with other Hub Tanzania partners
  • Develop and manage clear protocols and processes for pipeline idea generation and decision-making
  • Ensure clarity on roles and responsibilities and involvement of each partner along the pipeline process / project lifecycle
Tanzania Hub Coordination:
Lead a collaborative and vibrant culture of dialogue, support and impact across Hub members. This will include formal and informal engagement, retreats, meetings, and other forums for information sharing and exchange.
·This is likely to include:
  • Chairing regular monthly steering committee meetings to workplan and check in on progress
  • Organizing periodic strategic gatherings (retreats, workshops, planning meetings etc)
  • Project and / or business development opportunities – specific meetings, as required
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Driving growth of the Hub portfolio: Working with global and national programme development and grants colleagues, together with consortium partners, the coordinator will gather necessary inputs, develop concept notes and proposals; proactively pursue business development opportunities aligned with the Hub priorities, and liaising with potential donors and partners.
Proactively develop and manage strong partnerships with academics, consultants and other organizations that conduct related (design) research and programming; policymakers, practitioners, and relevant Tanzanian actors, including UNHCR
In collaboration with the IRC Tanzania country program and other Tanzania Hub, represent the Tanzania Hub to external donors and other stakeholders. Respond to field queries regarding the Hub and present findings in actionable terms.
Maintain and develop relationships with relevant government and other institutions, including ensuring relevant regulatory and research ethics permissions and protocols are established and observed.
Develop and update contracts, agreements, and governing frameworks amongst Hub partners, as needed 

Tanzania Hub Project Leadership and Support
  • In collaboration with Hub partners, determine appropriate contracting mechanism for each project.
  • Work with project leads to ensure that projects are set up for success, including developing clear scopes of work, budgets, and project management structure.
  • In collaboration with the IRC Tanzania M&E Manager, ensure that Hub projects have a robust M&E plan, including the collection of key implementation information.
  • Oversee all research initiatives of the hub; identify those that will be Hub led, or Hub supported and manage regular tracking and risk assessment to ensure research projects are delivered on time with quality.
  • Identify appropriate research projects that will require direct leadership and in those cases, lead or support the design and implementation of (design) research projects in collaboration with research leads and technical advisors, field programs and (design) research partners, , with a time-bound scope of work
  • Provide operational advice to project leads and other Hub partners as required and as relevant for project implementation (advise on camp permits, security, transportation options, etc)
Collaboration with programmes, operations and monitoring and evaluation
  • In collaboration with the IRC Tanzania M&E Manager, regularly review IRC Tanzania M&E data to identify potential areas for future innovation and research.
  • Serve as a member of IRC’s Country Management Team, contributing to IRC strategy, programme delivery and impact
  • Build collaboration with operational teams, ensuring that research is rooted in programme needs and directly contributing to positive change for clients in Tanzania

Key Working Relationships:
Position Reports to: Research & Innovation Senior Advisor and Deputy Director of Programs TZ
Position directly supervises: Research consultants; research grants officer
Indirect Reporting: Tanzania Hub Steering Committee members
Other Internal and/or external contacts:
● R&I Director of Implementation and Scaling
● R&I Senior Management Team
● Tanzania Country Management Team
● Technical Advisors and Coordinators for all relevant programme sectors
● IRC M&E Coordinator

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Qualifications
●A strong leader with experience of strategic leadership and management and a track record of delivery.
● Education: Master’s in development studies, social sciences, or other relevant field, or a Bachelors’ degree with significant field experience
●Work experience: Signigificant (at least 5 years) of progressive experience. Field experience strongly preferred
● Demonstrated expertise in research and innovation in the humanitarian or development sector
●Excellent organizational skills: the ability to multi-task, learn quickly, and work independently and productively in a fast-paced and detail-oriented environment
●Flexible work attitude, proactive and demonstrated creativity: the ability to work productively in a team environment and the ability to problem solve creatively with minimal guidance
● Excellent interpersonal and communication skills: the ability to effectively liaise with and motivate a variety of people in a multi-cultural environment and across various time zones
●Demonstrated success in leading business development opportunities and proposal writing
● Excellent oral and written communications skills (English) required
● Multi-lingual skills advantageous – with priority placed on Swahili
● Experience in working in East Africa is preferred
● Ability to travel to field sites an average of one week per month or two weeks every two months
Deadline for this application is 12th October 2020.

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