Monday, August 24, 2020

Employment Opportunities at TIGO Tanzania

  Express       Monday, August 24, 2020
 
Financial Services Specialist ( Job Grade 10) 
Location: Tanzania
JOB PURPOSE
The MFS Financial Services Specialist has complete ownership of all Financial Services Products & Services with the MFS unit. This role will be accountable for the scoping, design, implementation and commercial initiatives of all Financial Services Products & Services to increase usage and grow revenues.


WE LEAD AND CONTRIBUTE
By connecting, by owning, by delivering, by change and by vision. We live our values of trust, Passion, simplicity, integrity and innovation.


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CORE RESPONSIBILITIES
§ Provide and Implement the full 360° spectrum of financial services eco-system on Tigo Pesa network from payments and current accounts (wallets), to Savings, Loans, Investments, Insurance etc.
§ Own End-to-End management of all Financial Services products & services and with any other related services.
§ Grow the Financial Services in line with the ongoing global innovations.
§ Manage and work closely with relevant partners to manage the operations and marketing of such products.
§ Work with marketing (consumer), B2B, Sales & Channels, Customer Experience and others key stakeholders (both internal and external), creating winning proposals and added value solutions to grow the portfolio.
§ Responsible for the scoping, design, implementation and commercial initiatives for Financial Services products & Services.
§ Responsible for the management of penetration and usage of all Partner products through marketing strategies (ATL & BTL), as well as educational campaigns & strategies.
§ Manage the Consumer Understanding campaigns.
§ Engage the Data Science/analyst team, to further analyze campaigns and products to ensure maximum value extraction.
§ Manage customer performance for Financial Services products & services to ensure growth in market share.
§ Manage all activities related to service provision for all relevant partner like funds movement, reconciliation, and others.
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REQUIRED QUALIFICATION, SKILL, EXPERIENCE AND COMPETENCIES
§ Bachelor’s degree in Business, Marketing, Technology or related field.
§ 2 years or above experience in a Banking & Finance industry, Mobile Financial Services, Product & Business development & Management and Marketing within Payment industry.
§ Full understanding of the Digital & Technological Financial Services importance / dynamics in the Tanzanian Market
§ Mature with a strong sense of ownership to your role, highly self-motivated.
§ Ability to manage and work under pressure, multi-task, complex project, stretched targets, time constrains and in a fast-paced environment.
§ Strong communication and organizational skills.
§ Excellent comprehension of English is mandatory
"We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices" Only Successful Candidates will be contacted
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"We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices Only Successful Candidates will be contacted'' 
Only Successful Candidates will be contacted.
Position: MFS Products Testing Specialist (Job Grade 9)
Location: Tanzania
JOB PURPOSE
Manage all Tigo Pesa products and services portfolio and find and document improvements required to ensure products and services are of highest quality possible in terms of security, user interface and experience.
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WE LEAD AND CONTRIBUTE
By connecting, by owning, by delivering, by change and by vision. We live our values of trust, Passion, simplicity, integrity and innovation.
CORE RESPONSIBILITIES
· Manage portfolio of all products and services
· Create framework(s) for efficient and effective products and services testing
· Develop and document high quality and consistent but improving test matrices for existing and new products
· Guide and support business team during UAT execution
· Perform and document regular check of products and services
· Support and guide vendors during system integration testing
· Learn, utilize and knowledge transfer modern testing tools and methodologies
· Ensure 100% SOX compliance at all times
· Maintain a repository of test matrices, test results, APIs and any relevant attachment to product testing
· Raise and monitor connectivity between different network nodes responsible for any of products or services for productive testing
· Compare and contrast products in the market against Tigo Pesa portfolio
· Innovation of new products, services or processes
· Any other tasks assigned regarding the position
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OTHER RESPONSIBILITIES
· Ensure timely execution of strategic initiatives to achieve great performance to drive quality products and services in Tigo Pesa portfolio
· Back up responsibility for the functions of position assigned in case of absence
· By extension supervise the activities of others teams involved in testing
· Get updated information and continuous technological advancements from the market.
· Make constant market audit and evaluations by having scheduled market visits.
· Controlling fraud and practice that can affect the company or the market

QUALIFICATION, EXPERIENCE AND CORE COMPETENCIES
· 3+ years of experience in software and products testing
· University degree in computer science or related areas.
· Effective communicator and presenter.
· Eager to find bugs and flaw in a product or service
· Quality, effective and efficient documenter.
· A team player, able to work well in multicultural environments.
· Able to build relationships quickly.
· Fluent in English and Swahili.

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"We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices Only Successful Candidates will be contacted'' 
Only Successful Candidates will be contacted.
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Thanks for reading Employment Opportunities at TIGO Tanzania

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