Position: Operations Lead Tanzania
Location: Dar Es Salaam, Tanzania, United Republic of
Department: Operations
Type: Full Time
Min. Experience: Manager/Supervisor
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ACCOUNTABILITIES & RESPONSIBILITY AREAS
- Resolving major and minor Operation Issues
- Following up on Client Related Issues and Cargo for Allocation
- Following up with workshop team to get trucks on the road
- Interpreting reports from Quality & Compliance Lead for making informed decisions
- Set monthly targets and running Ops meetings each morning
- Overall responsible for Ops performance and improvement.
- Secondary Level of Escalation within Ops
- Creating manual expenses in behalf of the operations team
- Setting benchmarks and KPI’s for the operations team to be measured monthly
- Leave Approvals
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EDUCATION, SKILLS AND QUALIFICATIONS
Essential Skills:
Essential Skills:
- Leadership skills to motivate and inspire team members
- Clear communication skills ensuring clear and candid information
- Strong management skills ensuring efficient use of resources
- Computer Literacy to effectively operate and manipulate online management systems
- Faultless administration skills ensuring accurate and efficient procedures
- Problem solving skills to ensure obstacle to progress are overcome
A minimum of University Graduate Degree in any relevant discipline or equivalent vocational experience in Transport / Logistics service support
LEAN SIX SIGMA (Desirable)
Project Management (Desirable)
Business Management (Desirable)
Safety Management (Desirable)
