Mwiba Holdings Limited is registered Tanzanian Company under Companies Ordinance (Cap. 212) and aleading Hospitality company with its Operations in Arusha, Meatu-Simiyu and Mara Regions.
We are currently looking for Safari Sales Manager to be part of our team and provide support to all our tourist facilities and enhance Photographic Safari Experience.
KEY RESULT AREASIESSENTIAL FUNCTIONS
- Overseeing all accommodation reservations for Mwiba Holdings properties ensuring that all reservations are loaded into reservation systems.
- Oversee bookings for all complimentary safari services including airport transfers, third party accommodation, flights, airport meet and greets etc. for all company’s agents.
- Monitoring agent’s emails trends and safari operations requests.
- Administering safari designing i.e. checking availability, booking, quoting, tailoring an itinerary, invoicing and monitoring confirmations.
- Take control of safaris by ensuring any inconsistencies during quoting and confirmation phase are resolved in a timely manner with agents as well as be available to solve any client issues arising while on safari.
- Developing safari rates, sharing and updating rates changes with the company’s agents, advising the team on timing and charges for trip cancellation and familiarization (FAM) trips.
- Overall responsibility of day to day operations and running of LEX office i.e. in charge of reservation, LEX accounts, safaris and operations.
- Responsble for LEX office’s administration by planning and approving of departmental duty roster, departmental leave and off days and ensure administration of ERS system and monthly staff report.
- Working closely with HR to motivate and provide leadership and counselling to all staff at all levels to ensure a well organised, motivated and efficient work force.
- Be part of recruitment for all LEX employees.
- Checking and approving all departmental imprests and, reviewing all Mvoices (third party including Northern Air, and park fee invoices against sales form.
- Work closely with sales and marketing team and be part of marketing research to identify selling possibilities and evaluate customer/agent’s needs.
- Actively seeking out new sales opportunities through cold calling, networking and social media
Education:
- A 3-years diploma/bachelor’s degree In tourism or sales and marketing management from an internationally accredited tertiary institution.
- An advanced level of computer literacy with special focus on hospitality data use systems, as well as, Microsoft Excel, Word, PowerPoint and Outlook.
- A minimum of 5 years of hospitality sales and marketing management.
- Ablity to effectively listen, communicate and perform diplomatically with internal and external stakeholders, agents, guests and staff in all situations.
- High level ofleadership skills as well as a team player who demonstrates the ability to build and develop successful department
- Have the ability to work through periods of high demand and ready to work on weekends.
- Ablity to maintain physical stamina.
- A passion for hospitality and the photographic safari industry.
- Have a positive attitude and the ability to think out of the box.
- Assertiveness, patient and possessing good organizational skills.
HR Office through Reception (for hard copies) or via e-mail to: Recruitment@tgts.com
We offer equal employment opportunities to qualified men and women. If you are not contacted by HR Department within thirty (30) days after the closing date, you should consider your application as unsuccessful. Short listed candidates may be subjected to any of the following; competency assessment; physical capability assessment and reference checking.
Please forward applications before 18th June 2019.
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Job: Director of Sales and Marketing
KEY RESULT AREAS/ESSENTIAL FUNCTIONS
Compile, coordinate and implement the company’s sales and marketing plan with a detailed analysis into all channels of communication including but not limited to; offline, online, traditional and non-traditional platforms.
Identify and target key domestic and international industry events,to plan and execute successful attendance thereof and to tailor sales and marketing actions to drive brand awareness as well as company performance.
Education:
We offer equal employment opportunities to qualified men and women. if you are not contacted by HR Department within thirty (30) days after the closing date, you should consider your application as unsuccessful. Short listed candidates may be subjected to any of the following; competency assessment; physical capability assessment and reference checking.
Please forward applications before 18th June 2019.
Compile, coordinate and implement the company’s sales and marketing plan with a detailed analysis into all channels of communication including but not limited to; offline, online, traditional and non-traditional platforms.
Identify and target key domestic and international industry events,to plan and execute successful attendance thereof and to tailor sales and marketing actions to drive brand awareness as well as company performance.
- Using hospitality systems including possibly Res Request and Tourplan (among other lodge and safari programs) to extract data for required sales and marketing actions as well as for reporting purposes.
- Follow trends within the travel, tourism and safari market through various source channels and advising on how these can assist in driving the company’s broader strategic growth.
- Assist the company Directors with the preparation of marketing, advertising and sales plans in relation to the company’s annual budget.
- Manages and leads the department and function within the approved plans and budgets.
- Develop rates, group sales deployment strategies through the review of competitive data, demand analysis and market mix management.
- Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, sales and marketing budget, forecasts and other reports as required.
- Interacting with guests to receive feedback, thus being a salesperson, researcher and problem solver to add benefit to the team.
- Liaise with corporate head office to clearly direct all sales and marketing actions and plans internally and externally, both domestically as well as Internationally.
- Compiling of daily, weekly and monthly reports.
- Organize and run the company’s required sales and marketing meetings.
- Effective leadership of the team to motivate, grow, promote and develop a strong department in the company.
Education:
- A 3-years diploma/bachelor’s degree in tourism or sales and marketing management from an internationally accredited tertiary institution.
- An advanced level of computer literacy with special focus on hospitality data use systems, as well as, Microsoft Excel, Word, PowerPoint and Outlook.
- A valid driver’s license.
- A minimum of 10 years international luxury hospitality brand sales and marketing management Industry experience, where a former senior role was held consecutively in one company for more than 18 months.
- Have an in depth understanding of brand strategy and how to effectively communicate this to market.
- Fully literate and numerate with the ability to perform relative calculations, statistics and be able to interpret basic accounts and financial statements and reports.
- Ability to effectively listen, communicate and perform diplomatically with internal and external stakeholders, guests and staff In all situations.
- Humble, yet driven with a track record of performance.
- Team player who demonstrates the ability to build and develop successful teams.
- Have the ability work through periods of high demand and ready to work on weekends.
- A passion for the industry, have a positive attitude and the ability to think out of the box.
- Must be able to maintain physical stamina to personally lead their area of responsibility.
- Assertiveness, patience and good organizational skills.
- A meticulous degree of pride in their personal presentation.
- A highly self-motivated self-starter.
- A sense of humor.
We offer equal employment opportunities to qualified men and women. if you are not contacted by HR Department within thirty (30) days after the closing date, you should consider your application as unsuccessful. Short listed candidates may be subjected to any of the following; competency assessment; physical capability assessment and reference checking.
Please forward applications before 18th June 2019.
